Bianca Hölscher Cilliers

I mostly had a good experience but the last time they were really not up to standards. I ordered two dresses for my little ones, the one was correct and the other one they sent the wrong size. I contacted them and they gave me a free label to send the dress back to correct the mistake and they will send the correct size if there is still stock. A few days later, after receiving the dress, they paid my money back. I contacted them and told them they said that they will send the dress, as seen on the website that they still have the correct size available, but now I got the money and will have to pay shipping cost again if I want to order the correct size dress. They gave me a coupon to order the dress with free shipping and I reordered the dress (paying though more for it than the first time but atleast I got free shipping). Received the dress a few days later and they sent again the wrong size. Contacted them again and got a free label to return the dress. They received it and I got an email to let me know that they will deduct the shipping cost of almost €6. How does that work? This time you dissapointed me so much not only shipping the wrong size again and again but having to deal also with customer service about money issues. That is unfair and waste of time if it was just done correctly the first time and following what was promised to me. I will not again buy from you and I will not recommend you to other family and friends!

I mostly had a good experience but the last time they were really not up to standards. I ordered two dresses for my little ones, the one was correct and the other one they sent the wrong size. I contacted them and they gave me a free label to send the dress back to correct the mistake and they will send the correct size if there is still stock. A few days later, after receiving the dress, they paid my money back. I contacted them and told them they said that they will send the dress, as seen on the website that they still have the correct size available, but now I got the money and will have to pay shipping cost again if I want to order the correct size dress. They gave me a coupon to order the dress with free shipping and I reordered the dress (paying though more for it than the first time but atleast I got free shipping). Received the dress a few days later and they sent again the wrong size. Contacted them again and got a free label to return the dress. They received it and I got an email to let me know that they will deduct the shipping cost of almost €6. How does that work? This time you dissapointed me so much not only shipping the wrong size again and again but having to deal also with customer service about money issues. That is unfair and waste of time if it was just done correctly the first time and following what was promised to me. I will not again buy from you and I will not recommend you to other family and friends!

Een mooie ervaring met de klantenservice die mij snel en zeer professioneel heeft geholpen. Ik zou de winkelervaring bij Naduvi aanbevelen.

I just have to write a review as we were sceptical at first to order from the company after reading the reviews, but we are so glad that we did though!

We ordered the Smoby garden playhouse with the little kitchen extra and had such a wonderful experience. To be honest I have never had such a great experience as what I have experienced buying from Outdoorspeelgoed. The order went through immediately the next day and within 2 days our order was delivered. We did not expect that as we are located in Limburg and expected the delivery to even take longer than usual.

We had nothing to complain about and received all parts of our order. We had a lovely experience and would not hesitate to buy from them again as they had also the best price for what we ordered. Really happy with company!

It was easy to find my phone by using the website. Once approved that it is mine and that I can pick it up, the woman that helped retrieve it at the servicedesk was very friendly and helpfull.

Snelle bezorging. Helaas kreeg ik een kopje die een beetje kapot is maar werd heel snel geholpen voor een vervanging van de kopje. Goede klantenservice en producten van goede kwaliteit .

I had a good experience with them the first time but after moving to another area, it was dissappointing to see how I emailed and called customer service, after seeing that they put a different location for the parcel as what I originally did, and still the parcel was delivered at the wrong address and left to me to try to retrieve it or just get a refund. Would have like to see that my effort to call and email made a difference.

Beste ervaring, zeer professional. Ze was zachtaardig en goed bedreven in het testproces. Snelle resultaten.