KE

KE

Cyprus

Reviews

Review of Kotsovolos

Review of Codingal

Rated 5 out of 5 stars

I am impressed

I am impressed with the teacher who is very patient and talks in the language of young children. The material is solid and tailored for kids, everything is also available for practicing after the lessons. Support was available immediately when we had issues. Particularly happy that lessons can be rescheduled in case needed.

September 11, 2024
Unprompted review

Reply from Codingal

Hey there,

Thank you for such a thoughtful and detailed review! We are so glad to hear that the teacher's patience and child-friendly approach have made a real difference. Flexible rescheduling, post-lesson practice material, and responsive support are things we really care about, and it means a lot that these added value to your experience.

We look forward to many more great lessons ahead!

Regards,
Satyam Baranwal
Co-Founder & COO
Codingal

Review of Revolution Beauty

Rated 5 out of 5 stars

Always reliable with an amazing…

Always reliable with an amazing customer service. & Good products with good prices!

August 7, 2024
Unprompted review

Reply from Revolution Beauty

Thank you so much! 💖

Review of iHerb

Rated 1 out of 5 stars

you stole my money!!!!!

you stole my money!!!!!! you think it is OK to deliver totally different products????!!! and you cannot bother to solve the issue after several attempts??!!!!!
Now I have to send back the order and You will withdraw the shipping cost FROM ME? You sent me totally unrelated item, you did the mistake, why I have to pay for it??????

July 5, 2024
Unprompted review

Reply from iHerb

Dear Valued Customer,

We are sorry to hear of what you have reported and want to help. However, in order for us to do so, we need the order number for reference. May you please provide that in an updated version of your review? Once received, we will expedite this matter.

We are standing by to help and hope to hear from you soon.

Review of iHerb

Rated 1 out of 5 stars

Received completely different items

I have received completely different unrelated items than what I have ordered. I asked for refund/resend and iHerb rejected it! My sick child's supplements are now run out, my money lost, iHerb is ignoring me, no real customer service available, only useless virtual assistant where even the answer options are restricted, rejection emails are sent by no-reply senders, it is a complete disappointment..... i ordered fish oil, received nose patch! ordered Magnesium, received Horsetail grass! etc etc and refund/resend rejected with no option to answer! every other reputable online shop would handle this situation without causing this much frustration!

July 3, 2024
Unprompted review

Reply from iHerb

Dear Valued Customer,

We wanted to extend our apologies for the recent experience and frustrations you have had with us when submitting a refund request. This is not the experience we want you to have with us, and our teams are investigating what occurred to ensure this doesn't happen again.

We have gone ahead and provided you with a full refund for your incorrect order. Please allow 5-7 days for the amount to reflect on your payment method.

We also wanted to let you know that we offer 24/7 email support, live chat support during the available posted hours, and our Virtual Assistant which can answer our most commonly asked inquiries. Please select 'Write a message' on our Customer Service page and a trained agent will respond within a few hours to assist.

We hope this refund shows how much we care, and we look forward to serving you again in the future.

Review of Revolut

Rated 1 out of 5 stars

AWFUL

AWFUL, premium subscription was added by itself, then I had to pay 2 extra months to remove it.

April 2, 2024
Unprompted review

Reply from Revolut

Hello! Thank you for reaching out to us.

I am sorry for this accidental upgrade. As you have kindly shared your account details with us, I have been able to raise your case internally with our support agents. It seems that one of my colleagues from the in-app team has been in touch with you and has already addressed your concerns regarding downgrading the plan and the refund associated with it.

In case you need further clarification, don't hesitate raising your issue again with us via the chat (Profile > Help).

Thank you for your understanding.

Best,
Shally from Revolut

Review of FedEx

Rated 1 out of 5 stars

Avoid FEDEX by all cost

Avoid FEDEX by all cost! They sent me an email and gave me 1 day to correct the address otherwise they send back the parcel which was already in the destination city (Budapest)! and the address was correct! I called them after 1.5 days, then they said we are deeply sorry but there is nothing to do, we have already sent it back!!!!! They dont give a ***** about their customers!!!!

January 15, 2024
Unprompted review