S O Connor

I have had the displeasure of having to deal with Cos customer service when returning items bought online. Customer service representatives repeatedly put you on hold to "check details" after which you are cut off. I rang them five times today to have the same thing happen over and over again. It is beyond frustrating and not the first time either. I find it incredulous that such a quality brand can provide such poor service. I will not be ordering online from them again. Do better, Cos.

I have purchased several items from Michael Murphy recently. The products are lovely and the customer service team is very helpful. Richie and Karl are very courteous and friendly when making deliveries.