Lukasz Lukasik

Great people to help you with the finance services, top quality customer service. They put a lot of time and energy into my case to make it solved.

If you think you can contact lastminute.com you are totally wrong. The only option is to have limited converstion with bot chat which gives you links only. When you are lucky there will eventually be an agent to chat with you but - very big BUT - the only way to proceed with the case is to reply by calling last minute on the phone sent by them by mail. And here is the hook. The given phone number is only automatic machine which sends you text messages with link to the chat in order to continue the case. But here you are unable to to login because the chat does not recognize your email address. In other words - my experience is, next time book with other service, not lastminute.com. Never again!

Wisecars = No car and no money! I have paid for the car, informed them about late arrival to Florence but finally I hadn't receive a car and still have no refund but yes, wisecars offered me modification in my car booking for "only" 658 USD when the original cost of booking the car was less than 200 USD!
So, if you want to lose your money, wast your time and have terrible experience during your holidays go to wisecars direcly! If you want to have everything done properly and stress-free avoid wisecars as much as you can!