Lasse Kudsk

Absolutely horrible currier. Being a supposedly expert in delivering stuff, I am impressed how incompetent they are in living up to that. They mark that they have tried to deliver without success even though I have been home, now for the second day in a row because they "have tried to deliver". Fact is that they have never been here and their horrible AI phone assistant, once you manage to find the phone number, is useless. Use any other company to get your things delivered. Even delivery by carrier pigeon is more reliable.

Absolutely horrible currier. Being a supposedly expert in delivering stuff, I am impressed how incompetent they are in living up to that. They mark that they have tried to deliver without success even though I have been home, now for the second day in a row because they "have tried to deliver". Fact is that they have never been here and their horrible AI phone assistant, once you manage to find the phone number, is useless. Use any other company to get your things delivered. Even delivery by carrier pigeon is more reliable.

Absolutely horrible currier. Being a supposedly expert in delivering stuff, I am impressed how incompetent they are in living up to that. They mark that they have tried to deliver without success even though I have been home, now for the second day in a row because they "have tried to deliver". Fact is that they have never been here and their horrible AI phone assistant, once you manage to find the phone number, is useless. Use any other company to get your things delivered. Even delivery by carrier pigeon is more reliable.

Det her er svindel og humbuk. Jeg tilmeldte mig i starten af oktober men skiftede inden for den 14 dages fortrydelsessperiode. Jeg modtager dernæst en faktura for 1,8 måneder med forkerte værdier i hht. Min aftale. Jeg sender dermed en indsigelse mod min faktura og ber få den forklaret. Da jeg ikke får svar på min mail ringer jeg ind og spørger hvad der er Los og de siger de vil se på det snarest. Jeg hører ikke andet end en rykker trods min indsigelse. Jeg laver en ny i indsigelse og igen intet svar. Sådan fortsætter det indtil 3. Rykker og gud ved hvor mange mails og opkald senere. Hvor de tilmed truer med inkasso. Ikke en mail har jeg fået svar på og når chefen har corona kan man åbenbart ikke få hjælp af medarbejderne. Skandaløst.

Reparation var ok, men der var kommet ridser hele vejen op ad bagsiden på telefonen. Dette var bestemt ikke ok med mig, da telefonen blot var 2,5 uger gammel og uden ridser inden.
Den blev ombyttet af butikken den var købt i, hvilket var ok med mig, men det er ikke acceptabelt at en ny iPhone X bliver ridset grundet en reparation.