Maureen McKiernan

Ireland

Reviews

Review of DPD Ireland


Rated 5 out of 5 stars

EXCELLENT delivery as always

EXCELLENT delivery as always, by James. He is 100% reliable, always so kind and courteous. As I've said before, it's a pity not all other couriers are as good....
Thank you James...

May 17, 2023

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is really appreciated and has been shared with our Team.


Warm Regards,
DPD Ireland

Review of DPD Ireland


Rated 5 out of 5 stars

Wonderful service.

This is a consistently faultless service. We have had numerous DPD deliveries in recent years, usually by James who is extremely reliable, courteous and helpful above and beyond the norm. I'm always very relieved when I order online and receive notification that DPD are handling the delivery. I can relax, knowing there will be no issues at all. Unfortunately the same can't be said for certain other delivery services. So, take a bow James....I hope you're appreciated by your company!

March 11, 2023

Reply from DPD Ireland

Good Afternoon,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is really appreciated and has been shared with our Team.

Stay Safe!

Warm Regards,
DPD Ireland

Review of Carraig Donn

Review of Carraig Donn

Review of Connecto Transfers


Rated 5 out of 5 stars

An excellent service

This was an excellent service. Our driver Albano was waiting for us, we saw him immediately on arriving. He was very courtous, friendly and helpful. It was a nice touch to have individual bottles of water available for passengers. For our return to the airport, he was at our hotel in good time, awaiting us. Very professional and safe driving, I would highly recommend Albano for other clients.

November 23, 2021
Unprompted review

Review of Shoeshop.ie by Cordners Shoes

Review of YBIG - You Boys in Green


Rated 5 out of 5 stars

Very impressed...

Very impressed.... all so straightforward from point of ordering, to email progress updates to delivery. Well done! MUCH more impressive than another Irish company.... it took 15 days to arrive...

December 19, 2020

Review of Life Style Sports


Rated 4 out of 5 stars

Disappointing outcome with online order

My recent online purchase from Lifestyle should have been straightforward as in previous purchases. However the failure of the courier company Nightline to deliver the order for several days ruined the whole experience. The order had been placed at 7.50am on Thursday last, 4rh October. Since there is a promise to deliver online orders placed before 7pm the next day, I assumed it would arrive on Friday 5th Oct. I should add, I had just been discharged from hospital late on Thursday afternoon, following major surgery. So, I was most definitely at home, from Thursday afternoon last, with my phone beside me, awaiting a call from the courier. No one called, & no delivery happened. I was following the tracking of my order online. I could see where it was logged, order received, in transit, on the van etc. But still no delivery. I was extremely disappointed & beyond annoyed by Saturday evening as the purchase was a new Leinster rugby jersey for my partner. It was to be a surprise, as a Thank You to him. Obviously I had expected delivery in plenty of time for the big match last Saturday, when Leinster played Munster. I checked the tracking again on Sunday night and to my absolute disbelief, saw a new entry on the tracking log, which only appeared there on Sunday evening. It stated there had been an attempt to deliver the order on Friday 5th Oct at 9.50am, but there was no one home, & a calling card was left. I was absolutely shocked to see this totally fabricated, untruthful entry. As already stated, I was most definitely at home, & had NO calls from any courier. Also, there is no way that a calling card was left as I live in an apartment complex with security gated entrance, so no one can enter without an apartment resident opening the gates. Clearly there is no way that a calling card was left as the individual apartment post boxes are within the apartment blocks. I was very concerned to see this totally false information documented on the tracking. I was in touch by phone on Monday with Aideen in Lifestyle Sports who said she would make enquiries as my experience was totally unacceptable. She updated me to say that an internal enquiry was to take place in Nightline.
I again contacted Lifeline yesterday Wed 10th Oct. Aideen was not working, but Nadine said she would follow up with Lifeline. Nadine seemed very annoyed at my experience, agreeing with me that it was not at all acceptable. I explained to Nadine that I would be concerned for Lifestyle Sports using a company with such a shocking chain of events regarding my order, which would undoubtedly have a very negative impact on Lifestyle Sports if this courier company were to have more of such convoluted documentation regarding other customers orders.
Obviously, I usually shop in store, in person when possible so that everything is usually straightforward. This whole experience arose from my convalescence currently from major surgery.

October 11, 2018
Unprompted review

Reply from Life Style Sports

Hi Maureen,

Thank you so much for getting in touch with us and for taking the time to leave us a review.

My apologies that you have had a negative experience with the delivery of your order. I can see that there has been some issues with regards to delivering your order and we have brought this to the attention of our colleagues in NIghtline.

From tine to time there may be a rare issue encountered with deliveries and such feedback as this is greatly appreciated so that we can keep such occurrences to an absolute minimum.

Once again please do accept our sincere apologies for any inconvenience and i hope that you have had a speedy recovery from your recent surgery

If you need to get in touch don’t hesitate to do so by emailing help@lifestylesports.com

Have a great day!
Declan - Life Style Sports - Customer Experience Manager

Review of Its4women


Rated 4 out of 5 stars

Happy Customer!

Always efficient with car insurance renewals. All fine online, but it is extremely difficult to speak to someone, if actual conversation is required.

May 1, 2018
Unprompted review

Reply from Its4women

Thank you for your review Maureen.

We are pleased that you are happy with our online service.

As an online insurance company, we advise the best way to contact us is via our Online Chat Facility. This is accessed via our website and allows you to instant message with an advisor with any queries or issues you may have.

We also provide an iMessage facility, this service is similar to an email and is accessed via your online account. This facility allows you to submit a message query to an advisor and this is responded to within 24 hours. These are processed in time and date order to treat all customers fairly.

Finally, we provide an Outbound Call Back service, this facility enables you to request a call back from our Customer Services Team. This can be done by requesting a call from our website or calling the number provided in the contact details. These are also dealt with in time and date order to treat all customers fairly.

Kind Regards,

Michael
Its4women.ie

Review of Harvey Norman Ireland


Rated 5 out of 5 stars

Stress free transaction, with the usual efficiency of Harvey Norman!

My 1st time to use the click & collect online purchase facility. Very straightforward... The usual high standards by Harvey Norman. Always a pleasant experience!

July 4, 2016
Unprompted review

Reply from Harvey Norman Ireland

Hi Maureen,

Thank you so much for taking the time to leave us a review. We really appreciate it! I am delighted you received efficient service during your Click & Collect purchase. I will pass this feedback onto the store staff. We look forward to seeing you again.

Regards,
Kevin