The products are good, service is very bad
The products are good. The service and the delivery times and prices are horrible. Overall, after having ordered several times for very important amounts, I am not satisfied and will find a more reliable and trustworthy supplier.
Reply from Sunday Natural
Dear Oana,
We are very sorry to hear that you were dissatisfied with our service, delivery times. This is certainly not the experience we want our customers to have.
We would very much like to look into your concerns personally and understand what went wrong with your orders. We will therefore contact you directly by email to discuss your experience and check the status of the relevant orders with you.
Please accept our sincere apologies for the inconvenience, and thank you for bringing this to our attention.
Kind regards,
Sunday Natural Customer Service