I have been Limango customer for over four years and it was good till recently that I have experienced problems about two different orders which shipper has been Hermes. I received one package which was opened in one side that looked like someone has opened it But after controlling the quantity then I accepted it directly from Hermes shipper. I ignored it as sometimes the stuff happening. But again in next few days while I received emails from Hermes which changed the delivery time three times then I called them and I have been told that the package is damaged therefore it has been returned to the sender!! It's not normal at all even if it's damaged then it should be repacked or report to the customer too instead of sending false emails. Moreover,I have sent email about the issue to Limango and complained to Hermes too. Placing an order isn't truthworrhy till Limango clear the issue with their shipping company ciz Limango has contract with Hermes and considered as their customer and Not me But as a customer to both direct and indirect,I have done my job. It's very frustrating that you couldn't not trust to place the orders. Hopefully, Limango be responsible enough to follow it.