FRAUD, stay away from this company
Ordered two 20.000 mAh powerbanks. The powerbanks recieved says 20.000 mAh on the case, but they are actually 5.000 mAh. That is FRAUD.
Customer service is a robot that says no money back, no return, no discount because the product is on "sale". Well, not according to EU law, but they do not care.
Buy here at your own risk, you have been warned.
Reply from Crystalli
Hello Lars
We are sorry to hear that your experience did not meet your expectations. We understand your disappointment regarding the product specifications, the received items, and the communication with our customer service. Your feedback about product information, customer support, and the handling of customer concerns is important to us, and we take it seriously as we work to improve our processes. Thank you for taking the time to share your experience with us.