Very bad fit
Very bad fit. Very loose. Very disappointing experience with Hockerty. I ordered a made-to-measure suit, but both the coat and pants arrived extremely loose, out of shape, and poorly fitted. The finished product looks oversized and does not feel custom-made at all.
I provided the requested measurements carefully, so I expected a professionally tailored fit. Unfortunately, the suit is not wearable in its current condition. I have contacted Hockerty and requested a proper remake or refund. I will update this review based on how they resolve the issue.
Reply from Hockerty
Hi Anurag,
I'm very sorry to read about your experience.
I completely understand how disappointing it must be to receive a made-to-measure suit that doesn't fit as expected, especially after taking the time to provide your measurements carefully. I can also see why this has left you feeling that the suit is not what you ordered.
I can confirm that we have already received your support request, including the photos you kindly provided. I will personally review your case with our tailoring team to understand exactly what happened and ensure we offer you the most appropriate solution as quickly as possible.
Thank you for giving us the opportunity to look into this. We'll be in touch with you directly very soon.
Kind regards,
Jonathan Blasco
Senior Experience Manager