Horrible customer service
They sent serum without needle heads. Tried to call but their customer service phone never works. I emailed and was told to submit picture which I did. I kept emailing for a response and got nowhere. Very poor…
July 2, 2026
Unprompted review
Reply from COCUNAT
Hi Fran, we're sorry that your experience hasn't been positive. Due to the high volume of orders during our Cocunat Days campaign, we've also received a much higher number of enquiries than usual, which may have caused longer response times. If you still need assistance, please contact us at customerlove@cocunat.com and we'll be happy to review your case and provide a solution as soon as possible. 🙏