Hi there,
Thank you for reaching out! We’ve taken a look at your order and can confirm that everything was delivered within our expected timeframe.

To help clarify how our shipping works: it generally takes us up to 3 business days to process and pack your order, and up to 10 business days for the courier to deliver it to your doorstep.

Just a quick heads-up regarding returns: if you need to send anything back, please note that return shipping costs are covered by the customer. You can find all the details and guidelines on our website.

We hope this helps! If you have any further questions or if there's anything else we can do for you, please feel free to contact us at infosubduedshop@subdued.com.

Best regards,
Subdued Customer Care