Review of Bright


Rated 1 out of 5 stars

DO NOT bother with the cloud version - A Step backwards

Having used Brightpay desktop for years, I am not at all impressed with the Cloud version. As an accountant, my clients are not very impressed with the new portals and do not find them user friendly. Nowhere near as good as the desktop version

To transfer new clients (also using Brightpay Cloud) you cannot transfer over a complete file like you could on the desktop version.

Only an employee csv file of YTD figures comes across plus the employee details. The new accountant has to set up the employer from scratch including all the user details. Also if the employees use the calendar for leave etc, NO entries come across!!!!! They all have to be reinput manually

Absolutely shocking... A massive step backwards in this day and age.

I absoutely would no longer recommend. A shame as Brightpay Deasktop was a brilliant piece of software. Now too expensive and gone seriously downhill. A real disappointment. Let’s hope Bright take note of the negative reviews from long standing accountants

July 6, 2026
Unprompted review