Scam platform.
Scam platform.
I bought an account, and their own system immediately flagged it as fake and automatically refunded the purchase. Even though the problem was entirely on their side, they refunded me less than I originally paid.
I paid for a product I never received, lost money, and customer support refused to make it right. Instead of taking responsibility for allowing fake accounts to be sold, they left me to absorb the loss.
This is completely unacceptable and feels like a scam. Buy at your own risk.
Reply from iGV
Dear Felix
We sincerely apologize for the inconvenience and any frustration you’ve experienced on our website. This is certainly not the standard of service we aim to provide.
We are fully committed to resolving this for you as quickly as possible. To help us investigate and fix the issue immediately, could you please contact us with your Order Number and details of the problem?
You can reach our dedicated support team directly via:
Email: service@igv.com
Discord Community: https://discord.gg/EGDyCbW9HG
Our department heads are closely monitoring these channels to ensure your issue is heard and resolved. Thank you for your patience and understanding, and we look forward to making things right for you.
Sincerely,
Cher
IGV Team