Review of SOFINCO


Rated 1 out of 5 stars

Very bad customer service today and…

Very bad customer service today and this is unacceptable I hope managers can listen to the phone calls because this man today was out of order and don't deserve to WORK as a customer service team. He was talking over me all the time and when I started talking louder than him he almost insulted me . Unacceptable!! !

I had to call a second time to be able speak to a polite person. It took 5mn to get the information I needed

June 23, 2026
Unprompted review

Reply from SOFINCO

Hello Marie ,
We apologize sincerely. This situation doesn't support our values. In the case you need somme help or have any question, don't hesitate to contact us on our social media.
have a nice day,
Sarah