Excellent customer service
I ordered a hat and unfortunately there was a problem with delivery. I got onto the company and dealt with a fantastic woman called Barbara. She was prompt with emails and sent out a new hat straight away. Excellent service. And I love the hat!
June 3, 2026
Unprompted review
Reply from Hatstore
Hi Claire,
thank you so much for your kind review 🫶 We're sorry there was an issue with the delivery, but we're delighted that our team was able to resolve it quickly and make things right. Knowing that you're happy with both the service and your new hat means a lot to us. We truly appreciate your support and hope you enjoy wearing your hat for a long time to come. We look forward to your next order 🙂
Service Hero