I found Joybuy spontaneously searching for something on Google. And it gave me SHEIN vibes but it’s a user friendly website. I’ve order there many times and everything is legit but…when it comes to customer service is where it lacks.

I have ordered a drone 20 days ago and since the first week I opened a return for refund , because the drone doesn’t respond to some of the programs and commands that the drone has. I mean it’s not their fault it’s the DJI fault. I spoke with DJI and they told me to return it and buy a new one from DJI itself. And so I did opened a return and I was inside the timing of 30day return. And they canceled my return. Today is the 25th day that I contact them via the app and they told me to make a video of what the problem is , but I don’t see there how to make the video when I’m using the drone with my phone I don’t have another phone or Someone to record me. That’s why I have to keep the defective drone with my self.