Hi Naresh,

We’re truly sorry to hear that you’ve had this experience. That’s definitely not the level of service we aim to provide.

We take concerns like this very seriously, and we would really appreciate the opportunity to look into your order and make things right. It’s possible we may have missed your message, or there was a communication issue, but we absolutely want to resolve this for you.

Please kindly email us again at jc@gnbsporting.com with your order number (or send us a direct message here), and we will prioritize your case immediately.

Thank you for bringing this to our attention — we’re committed to improving and making sure every customer receives the support they deserve.

– GNB Sporting