The flowers arrived a day late
The flowers were for my grandmothers birthday and they didn’t arrive until the next day. I didn’t get notification that they were running late until the next morning.
August 22, 2023
Reply from The Bouqs Company
Hi Caitlin,
We understand how important these moments are, and we apologize for any inconvenience the delayed delivery of your flowers for your grandmother's birthday caused. This is not the service we pride ourselves on. We are dedicated to making this situation right - please expect an email from one of our agents shortly. We appreciate your feedback and will do everything we can to ensure that this does not happen again.
Warm regards,
Faye@TheBouqsCo.