Went for "Buy 1 Get 1 Half Price" and ordered a Himalayan Salt Lamp Power Cord end of Nov '24. Two months later I noticed that the 2nd one isn't working. Wrote an email a week ago asking for a refund. Haven't heard back. There is no contact number for this company, only an email. Paid a total of €19.18 incl. postage - for basically 1 working cord. I won't be a repeat customer.
19.2.25 - Their customer service read my review and got in touch. Somehow my initial email hadn't got through. They were very accommodating and sent me a new cord, so that's great! It still would be useful to have a customer service number though, in case emails don't go through.