unanswered emails
Organised surgery with Medigo scheduled for February. Messaged them three weeks ago and haven’t heard anything in response, even after two follow-up emails. I’ve booked flights and everything now I’m worried I’ve taken time off work for a surgery that isn’t even happening.
I’m very stressed as I fly out in two weeks and haven’t heard anything. I would just like an email reply, thank-you.
January 8, 2020
Unprompted review
Reply from Medigo
We are sorry for the delay in response. Our Care Team has reached out to you now - rest assured that everything is in place for you. The clinic also informed us that they will contact you this week to arrange your hotel transfers and everything else you need.
Apologies once again for any undue stress, and wishing you a very positive trip.