Very happy with the price of my insurance. It just took a while to receive my conformation of payment although the money had been taken from my account. I just hope that when it becomes to renew nex... See more
Company replied
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Review summary
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The experience was not great. It was adequate. Doing all the select boxes then nothing happening several times and having to start again was frustrating for me as i dont like technology at the bes... See more
Company replied
⭐⭐⭐⭐⭐ I’ve had a very positive experience with Ist central car insurance company. The whole process was straightforward, from getting the policy set up to dealing with any questions I had. The cu... See more
Company replied
It was any easy transition from one insurence provider to 1st Central because their price was competitive. Right now i'm a happy customer & fingers crossed this service remains good.
Company replied
Company details
Written by the company
Get a car insurance quote from 1st CENTRAL and you won’t be disappointed. As experts in UK motor insurance, 1st CENTRAL provides cheap car insurance for new drivers and experienced drivers, along with a high standard of customer service. Our friendly support teams are on hand to help you with your car insurance quote. We can customize your affordable car insurance policy with optional extras including Legal Cover, Personal Accident Cover, Hire Car, Excess Protect and RAC Breakdown Cover.
Who We Are
Written by the company
- We offer Defaqto 5-Star rated car insurance
- Our car insurance provides quality cover and includes a comprehensive range of features and benefits including a courtesy car, £1500 of key cover and 90 days driving in Europe, as standard
- We’re competitive on price
- We’ve got some very smart people in our pricing team (and some clever technology) monitoring the market to make sure we’re always giving the best price possible. We’re pretty hot on fraud too, which helps us keep our premiums lower.
- We’re not all talk
- If you make a claim, we’ll look after you. You'll be assigned a Personal Claims Advisor, enjoy free collection and delivery of your vehicle, a 5 year warranty on all repairs, mobile repairs and estimates where possible, and like for like vehicle replacement.
- We’re nice people
- All of this is backed up by support from our friendly call centre. Our call centre is open at sensible times including weekends and our claims line is open 24/7, 365 days a year.
Contact info
Perrymount road, RH16 3SY, Haywards Heath, United Kingdom
- 1stcentralinsurance.com
4.3
Excellent
193K reviews
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easy to understand
It was very easy to understand the website and to sign up for the following year’s insurance.
Otherwise, as I’ve only just joined up, there is little experience to report on.
September 3, 2026
Originally went through comparison site…
Originally went through comparison site & 1st Central Insurance was the most competitive quote. Very easy to arrange online.
Hopefully I'll never have to claim!
September 3, 2026
Good efficient service and good quality…
Good efficient service and good quality site providing all the information I needed
August 26, 2026
Price and easy to renew
September 1, 2026
The process was so easy
September 6, 2026
An absolute terrible company
An absolute terrible company, modern day scammers under a legal company they wouldn’t transfer my policy to a new car but then expected me to cancel and pay more for a premium which lost my 1 year no claim id never go back to this company just watch out they won’t do you any favour joke of a company. THIEFS….
September 6, 2026
Unprompted review
What a experience today ,try to swap…
What a experience today ,try to swap insurance and of course renew!!! Two hours later person say- I send to my another colleague you 55 in line!!!! Are u normal???? Waste two hours,and push .e in 55 line!!!! Shocking. Leaving that compy
September 6, 2026
Unprompted review
For 78 year old gent (& with the help…
For 78 year old gent (& with the help from my daughter)it seems to have gone through without any trouble
September 3, 2026
Good service and easy to use very good…
Good service and easy to use very good price
September 1, 2026
I have tried to access my account by…
I have tried to access my account by email and phone but the message I get is telling me my account or phone number doesn’t exist
September 1, 2026
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