Winheberg Reviews 

Reply from Winheberg

Updated Jul 11, 2026

Hello German,

Regarding your review, it is completely inaccurate. Your VPS was suspended for the following reason:

Suspension following multiple abuse reports (Copyright / copyright infringement).

You received the suspension email on July 10, 2026, at 11:39 PM. It would be advisable to check your emails before claiming that your VPS was suspended without any reason.

The suspension of your VPS was entirely legitimate. When you host data used to illegally stream movies or TV series without the appropriate copyright authorization, it is normal for the server to be suspended. Any serious hosting provider would take the same action. Unless you find a provider willing to ignore such activities, this is simply not our policy.

Furthermore, regarding the support ticket you opened, we noticed that you stopped responding after we provided the evidence explaining the suspension. Posting a negative review claiming that the suspension was unjustified, despite the evidence provided, does not accurately reflect the facts.

This situation would never have occurred if you had read our Terms of Service before placing your order. During the purchase process, you explicitly checked the box confirming that you accepted our Terms of Service. Therefore, it is incorrect to state that your VPS was suspended without reason. The suspension was issued following copyright infringement reports.

Excerpt from our Terms of Service (Articles 9 and 11 – Responsibilities and Commitments):

"Any use for illegal purposes (including illegal content, etc.) is strictly prohibited. Any such activity will result in the immediate suspension of the service without prior notice."

I remain at your disposal if you wish to discuss this matter constructively or require any further clarification. However, if your only intention is to continue claiming that your VPS was suspended without reason, I unfortunately cannot provide any further assistance.

For our part, we have the mail delivery logs confirming that the suspension email was successfully sent. Additionally, the fact that you stopped responding to the support ticket indicates that you chose not to continue the discussion in order to resolve the matter.

Kind regards,

Maxime

Reply from Winheberg

Apr 15, 2026

Hi 👋

Thank you so much for your message, it really means a lot to us!

We’re glad to hear that you find Winheberg easy to use, clean and fast that’s exactly what we aim for every day.

Thanks again for your support 🙏

Maxime | Leader – Winheberg

Reply from Winheberg

Oct 25, 2024

Bonjour,

Je vous remercie de votre avis et de l'intérêt que vous portez à Winheberg !

Nous nous efforçons de fournir le meilleur service possible à nos clients, et votre soutien est très important pour nous.

Cordialement
Maxime | Dirigeant de Winheberg.

Reply from Winheberg

Apr 17, 2024

Hello,

Thank you for your comment, we're delighted to see that you're satisfied with our services! For the moment, our servers are only available in France, but we plan to work on additional locations in the future to satisfy as many customers as possible! :)

Best regards,
Maxime | Winheberg CEO.

Reply from Winheberg

Jan 29, 2024

Bonjour Matthieu

Je vous remercie de votre avis et de l'intérêt que vous portez à Winheberg !

Nous nous efforçons de fournir le meilleur service possible à nos clients, et votre soutien est très important pour nous.

Cordialement
Maxime | Dirigeant de Winheberg.

Reply from Winheberg

Nov 30, 2022

Hello Billy,

Thank you for your comment. It is a pleasure to have customers like you with us.

For the question of the networks we will see later to have our own infrastructure to us and to offer even cleaner and more stable services!