Wezoo Reviews 

119
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the smooth, straightforward booking process, noting that the website is extremely user-friendly, fast, and makes organizing meetings totally hassle-free. People frequently emphasize the excellent, convenient locations, clean and well-equipped facilities, and the welcoming attitude of the staff. Many consumers also mention that the spaces provide everything required for productive work sessions, including great audio equipment and kitchen amenities. Some reviewers were generally not happy with entry procedures, mentioning unexpected delays at the front door, unresponsive personnel upon arrival, and occasional connectivity issues with the included Wi-Fi.

What people talk about most

Booking process

Reviewers highlight positive aspects of the booking process, describing it as fast, convenient, and... See more

Staff

People report positive experiences with staff, describing them as friendly, welcoming, and very... See more

Location

Clients share positive opinions on location, highlighting that it is outstanding, convenient, and easy to... See more

User experience

Consumers find user experience to be positive, highlighting fast and convenient workspace booking along with... See more

Facilities

Users describe positive interactions with facilities, highlighting clean, modern spaces equipped with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked a meeting room in Liverpool Street for a client meeting. Staff were really welcoming, allowing me in a little early, helped me get set up and sorted. Room was well appointed, Coffee good an... See more

Company replied

Rated 5 out of 5 stars

Used this site for the first time this week to book a meeting room for a two hour workshop in Central London. Really easy website to navigate, lots of options and we had a fantastic experience at the... See more

Company replied

Rated 5 out of 5 stars

Booked a podcast room at Wezoo London last week and had an amazing experience. The room looks cool and has everything you need — mics, computer, sound system, even a heater and fan. Easy booking proce... See more

Company replied

Rated 5 out of 5 stars

The Location was outstanding, Supportive, friendly, and delivered great service to me and my clients. Infrastructure Top, Food Top, easy to reach from/to airport by 5 Mins walk. I'll be back.

Company replied


Company details

  1. Online Marketplace
  2. Conference and Meeting Room Service
  3. Coworking Space
  4. Office Space Rental Agency

Written by the company

Wezoo is a next-generation booking platform designed for professionals and teams to effortlessly discover and book meeting spaces and private offices. Say goodbye to endless calls and emails – with Wezoo, booking is real time.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

119 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(119)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Location was outstanding

The Location was outstanding, Supportive, friendly, and delivered great service to me and my clients.
Infrastructure Top, Food Top, easy to reach from/to airport by 5 Mins walk. I'll be back.

August 19, 2026
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Reply from Wezoo

Great to hear! See you next time

Rated 3 out of 5 stars

It was an okay experience

It was an okay experience. When I first went in around 8:30 to make sure everything was good to go for our leadership teams 9am meeting, there wasn't anyone to speak to. I chatted with the security guard and the property manager who showed me the correct way to the suite and we waited for the front desk person to come by. When she did appear she was upset with me because one of my colleagues had walked inside of the suite before the 9am start time. I let her know we would pay the charge. I requested AV set up and she said she couldnt find the necessary information to charge me for it at the moment and would charge me after the fact. I have not received any other charges from this, no invoices or records. We require records to be able to justify the expenses within our company. Overall I did not much enjoy this experience.

August 14, 2026
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Reply from Wezoo

Thank you for sharing your feedback and we are sorry to hear that your experience was disappointing. This is not the experience we want to provide.

We will contact this workspace partner to find out why there was no smooth reception in this instance and to discuss how we can improveour service from here.

Rated 5 out of 5 stars

I enjoyed my visit to this office

I enjoyed my visit to this office. Great space, the staff were very helpful. Really allowed me to get some great work done.

August 11, 2026
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Reply from Wezoo

Great! Getting your work done is what it's all about.

Rated 5 out of 5 stars

First time user

First time user, experience and facilities were all very positive

July 30, 2026
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Reply from Wezoo

Perfect! See you next time.

Rated 5 out of 5 stars

Good choice

Good choice, fast and convenient workspace booking

August 4, 2026
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Reply from Wezoo

Great. That's all what we are trying to do!

Rated 5 out of 5 stars

The staff were friendly and welcoming

The staff were friendly and welcoming, providing excellent support for the tech in the rooms. The room itself was very comfortable and the kitchen facilities were excellent

July 2, 2026
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Reply from Wezoo

That's perfect. Thank you for the kind words

Rated 5 out of 5 stars

The room was excellent and gave the…

The room was excellent and gave the company a highly professional image. The amenities and staff were both outstanding, resulting in a seamlessly streamlined experience from start to finish.

July 21, 2026
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Reply from Wezoo

Great to hear Nicholas! See you next time

Rated 5 out of 5 stars

Great Spaces

Great welcome, modern spaces, great cafe for lunch and ample refreshments in the meeting room.

June 10, 2026
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Reply from Wezoo

Great to hear! Thank you for the positive review

Rated 5 out of 5 stars

Easy Booking Process and Great Support

Wezoo makes booking meeting rooms incredibly straightforward. The website is easy to navigate, and the booking process is quick and hassle-free. The customer service is excellent too—friendly, responsive, and always happy to help. It's a reliable platform that has made organising meetings much easier, and I wouldn't hesitate to recommend it.

June 17, 2026
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Reply from Wezoo

This truly makes our day. We’re here to make bookings very easy, so feedback like this means a lot.

Rated 5 out of 5 stars

very good booking process

The location met expectations, and the booking process itself was smooth and optimal.

June 22, 2026
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Reply from Wezoo

That's great to hear! See you next time

Rated 2 out of 5 stars

Negative experience

I booked a workspace at Via Monte S. Primo 1, Monza, on June 16 from 12:30 PM to 2:00 PM.
I arrived at the location at approximately 12:25 PM and repeatedly rang the bell at the outside entrance gate, but nobody answered or opened the gate to let me in. Eventually, after a few minutes, two customers leaving the facility kindly let me enter (luckily for me).
Once inside the building, I noticed a sign at the reception stating that the reception desk was unattended from 12:30 PM to 1:30 PM. However, no phone number or contact person was provided in case of issues and, even more importantly, no information whatsoever was posted on the outside entrance gate explaining how customers could access the facility during that time. Needless to say, I received no warning or notification about this potential issue at any stage of the booking process.
As a result, had no one happened to leave the building, I would not have been able to access the workspace I had booked.
Once inside, the room was clearly signposted and very easy to find. The facility itself was clean and quiet, at least during my booking period, when many workspaces appeared to be unoccupied.
Regarding the services included with the booking, I would also like to point out that I was unable to access the Wi‑Fi, despite it being included in the package. As mentioned above, there was no staff member available on-site to provide assistance, nor was there any contact information available to request support. As a result, I had to rely on my mobile phone's hotspot connection in order to work.
While I appreciated the cleanliness and organization of the workspace, the lack of access support and the inability to use the advertised Wi‑Fi service significantly affected my overall experience and have unfortunately resulted in a negative rating.

June 16, 2026
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Reply from Wezoo

Thank you for sharing your experience. We are sorry to hear that your arrival and access to the workspace did not go smoothly, and that you were unable to use the advertised Wi-Fi during your booking. This is not the experience we want customers to have when booking through Wezoo.

Wezoo is the booking platform, while access to the building, reception availability and on-site services are managed by the workspace operator. That said, we take this feedback seriously and will follow up with the location to make sure access instructions, reception availability and Wi-Fi information are clear and reliable for future bookings.

We appreciate your positive comments about the cleanliness and organization of the workspace, but we understand that the lack of support had a significant impact on your visit. We will review your booking and follow up with you directly.

Rated 5 out of 5 stars

First class

first class reception and facility / equipment easy to use

June 2, 2026
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Reply from Wezoo

That's great to hear. We look forward to welcome you again!

Rated 2 out of 5 stars

Booked and paid for refreshments and…

Booked and paid for refreshments and they were not provided by the venue. However on reporting the issue the next day I did receive a refund but this was not ideal for a 2 hr meeting and interview as a first impression.

June 4, 2026
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Reply from Wezoo

Thank you for your review and we find it very unfortunate that this has happened. We always strive to clearly communicate the specifics of a booking to our partners, but this particular case has shown us that we should further improve our operational processes in order to give you the meeting experience we always aim to provide. Once again, our apologies for this situation and we look forward to deliver you better service for future bookings.

Rated 5 out of 5 stars

Super easy booking experience

Super easy booking experience and a wide choice of meeting rooms at good prices. Will definitely use again when booking meeting spaces in London (which I do a lot).

March 4, 2026
Unprompted review
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Reply from Wezoo

Thank you for the compliment!

Rated 5 out of 5 stars

Great experience - Wezoo London

Booked a podcast room at Wezoo London last week and had an amazing experience. The room looks cool and has everything you need — mics, computer, sound system, even a heater and fan. Easy booking process, reasonable price, convenient location, great service overall. Would definitely recommend!

May 13, 2026
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Reply from Wezoo

Great to hear that the overall experience was so pleasant!

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