Welkit Reviews 

7,878
TrustScore 4.5 out of 5

4.7

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Rated 3 out of 5 stars

A new kit supplier to myself. Apparently a top supplier of military and outdoors kit in France. They've seemingly purchased the old database of UKMCPRO customer base and are emailing them to introduce... See more

Rated 5 out of 5 stars

Excellent service from a top quality company. Have bought a few things from Welkit and have never been let down, delivery charge is a bit steep to UK but products still work out cheaper than here... See more

Rated 5 out of 5 stars

As a hunter, I see this online shop as an indispensable thing, actually. First of all it allows me to shop proper disguise, so i don't need to think about what to wear. Secondly, there is some equ... See more

Rated 5 out of 5 stars

The service from beginning to end, every time, has been excellent and the products are as described at the best prices at certain times of the year. I would personally like to see an expanded inventor... See more

Company details

  1. Work Clothes Store
  2. Camping Store
  3. e-Commerce Service
  4. Logistics Service
  5. Outdoor Clothing and Equipment Shop
  6. Police Supply Store

About Welkit

Written by the company

Notre objectif est simple : fournir des Solutions Professionnelles à celles et ceux qui s'engagent à nous protéger, où qu'ils soient et quelle que soit leur mission.

Créée en 1989 dans un garage à Meudon, Welkit est une PME familiale française spécialisée dans la vente d'équipements individuels pour les personnels de la Défense et de la Sécurité en France.

Welkit a obtenu la certification ISO 9001:2015

Satisfait ou Remboursé !

Retour facile sous 30 jours

Vous disposez d'un droit de rétractation de 30 jours à compter de la réception de votre commande pour effectuer une demande de retour d'un ou plusieurs articles contre un avoir ou un remboursement.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.7

All reviews

(7,878)

1,299 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A good experience overall

I like that they had an item I couldn’t find anywhere else. The delivery was pretty quick. One thing I would like improved is that I didn’t see an option for direct delivery to my address, so I had to choose a pick-up point.

June 8, 2026
Rated 5 out of 5 stars

The service from beginning to end: 5*

The service from beginning to end, every time, has been excellent and the products are as described at the best prices at certain times of the year. I would personally like to see an expanded inventory, but they know their market.

July 1, 2025
Rated 1 out of 5 stars

Very bad experience regarding customer…

Very bad experience regarding customer care and the phone number is not available.

May 28, 2025
Welkit logo

Reply from Welkit

Hello,

We're truly sorry for the inconvenience you experienced.

Due to a technical issue, our phone line was temporarily out of service, which understandably impacted your ability to reach us. This issue has since been fully resolved, and our team is once again available by phone.

In the meantime, we're glad we were able to handle your request via email . We appreciate your patience and understanding throughout the process.

Please don’t hesitate to contact us again.

Best regards,
The Welkit Team

Rated 1 out of 5 stars

Bad experience!

16/12/2024 , STILL no resolution. I have received a returns label but with no confirmation of whether it is prepaid or not. I dont need the hassle or embarrassment of taking these boots to a post office , to find i have to pay for return postage......

I ordered size 12 Magnum boots. My boots came in a size 12 labeled box ...BUT the boots were actually size 11 ... With sticky labels saying size 12 , stuck on the manufacturer labels inside the boots. Although the Welkit representative has been very polite,it's been a week since my last enquiry on how my complaint is progressing. Meanwhile , I'm wearing worn out boots to work ,with no more communication from Welkit who apparently had to contact their supplier before my query can progress. Not a happy customer ! At the very least I would have expected a correctly sized pair of replacement boots to be sent out to me , with a prepaid label to return the incorrectly sized boots. I'm on my feet all day. Plus driving. My knees and back are now aching from using old boots. Disappointed as I ordered gear from Welkit because of price and decent reviews. My bad luck to be the disappointed, frustrated Customer. If kit is incorrectly sent by the supplier... It is NOT the Customer's hard luck to wait for what is convenient for the company they purchased from.... Will not be using this company again. To make it worse , I was bombarded with marketing emails.

November 4, 2024

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