I have used Watson Fuels for the last 25 years and have always been very pleased with the service. I have a monthly budget account which works well. Oil deliveries are scheduled by usage, so I don’t r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very competitive price, straight forward monthly set up which helps spread the cost. Oil came earlier than expected which was great. very efficient and friendly people. would 100% recommend Watson Fue... See more
Straight forward order placed and reliable forecast of delivery. Friendly and efficient delivery driver for a very good service. Thank you. PS: Wish I had purchased the oil before the US war with Ira... See more
I ordered oil at the beginning of October ( I had held on until then because of the price. Watson offered me the cheapest price I could find and delivered the following week.
Company details
About Watson Fuels
Written by the company
Delivering fuel for homes, farms and industry since 1957
Founded in 1957, Watson Fuels supplies heating oil, farm fuels, road diesel, fuel cards, boiler servicing, and a wide range of industrial lubricants to businesses, farms and homes across the UK.
We’ve expanded from our origins in rural Wiltshire, and now deliver c2bn litres of fuel each year on our famed red Watson tankers, from our network of depots across England, Wales and Scotland.
We’re also proud members of the UK and Ireland Fuel Distributors Association (UKIFDA), and an OFTEC-registered business.
Contact info
SN15 5FD, Brinkworth, United Kingdom
- feedback@watsonfuels.co.uk
- watsonfuels.co.uk
4.4
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Satisfied customer
Staff are always friendly and oil is delivered as quickly as possible. Delivery drivers are always courteous, friendly and efficient.
October 27, 2026
Your drivers are always friendly &…
Your drivers are always friendly & helpful, no improvement needed.
October 20, 2026
Thank you for talking through prices of…
Thank you for talking through prices of oil and assuring me that you would deliver my oil when prices were due to lower.Thank you for listening .
September 29, 2026
delivery quick and as was not expecting…
delivery quick and as was not expecting it to arrive so quickly the better price after shopping around.
November 5, 2026
Delivered on time
Delivered on time. Respected our garden with the huge hose, and lastly, very polite and cheerful.
October 29, 2026
Always brilliant service
Always brilliant service, one little hiccup this time in relation to delivery date being delayed by 24 hrs. Never has this happen before.
October 30, 2026
Totally on time ever delivery
October 24, 2026
I have replied to the review previously
October 27, 2026
Heating Oil ordered through our village…
Heating Oil ordered through our village buying syndicate. Price was competetive and communication excellent with a telephone call the day before delivery. Driver friendly and efficient.
Excellent service from Watson Fuels.
October 29, 2026
Would be happy to use again.
Timely arrival of fuel, polite office and delivery staff. Good oil price in volatile times.
October 30, 2026
To our surprise we were delivered a top…
To our surprise we were delivered a top up we didn’t need (certainly at current prices) but this was probably because the tankscout reading was zero.It was zero because the old tankscout has been removed and we are waiting for a replacement to be delivered. We have been waiting for the replacement since mid September. Right hand and left hand…I’m afraid.
October 27, 2026
Efficient and right on time no hassle…
Efficient and right on time no hassle and driver was polite. Will 100-percent be using them again in the near future.
November 3, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.