Waltio Reviews 

501
TrustScore 4 out of 5

4.2

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Company details

  1. Cryptocurrency Service
  2. Accounting Firm
  3. Tax Preparation Service
  4. Tax Preparation Software

Written by the company

Simplifying cryptocurrency taxes and tracking your digital wealth is Waltio’s mission. We are the go-to platform for digital asset investors who want to stay fully compliant with tax authorities—completely hassle-free. Calculating capital gains, especially when staking or trading across multiple exchanges, is a time-consuming and technically complex process. Our goal is to save you valuable time and guarantee total compliance, year after year. What makes us unique: Secure Aggregation: Easily connect your wallets and exchanges via read-only APIs or public keys (Binance, Coinbase, Ledger, Phantom, etc.). Real-Time Tracking: Keep an eye on your asset portfolio at any time using our web platform and companion mobile app. Advanced Calculation Engine: Our technology analyzes your entire transaction history to pinpoint taxable events and determine your capital gains or losses with surgical precision. Comprehensive Tax Reports: Generate tax-compliant documents for every tax year, ready to attach directly to your tax return. Security, strict data privacy, and mathematical accuracy are at the core of our DNA. With Waltio, you don't just compile raw data, you leverage genuine algorithmic expertise to declare your cryptocurrencies with complete peace of mind.


Contact info

4.2

Great

TrustScore 4 out of 5

501 reviews

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Replied to 86% of negative reviews

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4.2

All reviews

(501)

133 reviews in the last 12 months

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Rated 1 out of 5 stars

Stay away from Waltio if you are trading altcoins.

If you are a crypto trader trading altcoins stay away of waltio. It works fine for major altcoins but fails to provide reliable information on small cap coins or non popular altcoins as they use coingecko as their oracle. Their solution, fix yourself the price errors and we don't refund.

Buy the service at your own risk

June 13, 2026
Unprompted review
Waltio logo

Reply from Waltio

EDIT - Hello,

I'm sorry that you're not satisfied with Waltio. Thanks for sharing your email with us. I could investigation.

I understand your concern about having to manually review and modify 6,000 prices. That is indeed frustrating. However, this is actually something we could have handled for you. Rather than doing it manually, we could have performed a bulk technical update on our side to save you that work. S

In any case, I processed your full refund today. Please find the refund confirmation attached. Funds will be on you bank account in 5 to 10 days. All costs are covered by us, including the software service, banking fees, and transaction fees.

Again, I'm genuinely sorry that we were not able to help you in the end. On the other side, I feel frustrated because we have the willingness to help and connect with our tech team to make that for you. If you have not report tax let me know and we will work on these prices for you.

Best regards,
Pierre

Rated 1 out of 5 stars

Scam

Scam. I have only 12 transactions that are taxable but since I have 5000other random transacitions I cant generate a report. I am not paying 250euro for this trash.

May 8, 2026
Unprompted review
Waltio logo

Reply from Waltio

Hi,
thanks for the feedback, even though we're sorry to hear about your experience. One important clarification: in crypto taxation the pricing tier isn't based on the number of "taxable" transactions, but on the total number of transactions the tool needs to process — including internal transfers, staking, airdrops, etc. All of these operations have to be analysed to produce a tax report that's actually accurate, otherwise capital gains calculations would be wrong. Our support team would be happy to review your account and check whether any transactions are being counted unnecessarily (duplicates, filterable operations, etc.). Feel free to reach out before drawing any conclusions.
Waltio.

Rated 2 out of 5 stars

Also wrong calculations and don´t fix correction errors.

Big file with several lines to process. Various corrections needed which is ok even if took several weeks (better not be in a hurry…). Problem is the LAST report given was still incorrect leading to pay several thousands of euros of unnecessary tax ! Fed up I complained and since no return was given I asked for reimbursement which was granted. Only AFTER the reimbursement was I told that a correct statement HAD been issued but couldn’t be provided because had no more subscription now !!! Yes, sure, so why not say it BEFORE the reimbursement ? Fastidious client service always denying the evidence. Sad but poor experience. Lost of time really….

August 11, 2025
Unprompted review
Waltio logo

Reply from Waltio

I'm sorry to hear that. After reviewing your conversation, I can confirm that we corrected your report before issuing a refund. According to our terms and conditions, we were not obligated to issue a refund. We do everything we can to satisfy our customers and users. I'm sorry if this did not meet your expectations.

Rated 1 out of 5 stars

Wrong calculations and don´t fix correction errors.

I was in urgent need of a tax report to make make my tax declaration for 2023. I paid the 200€ plan for my over 4000 transactions with the APK of Binance. Most of the transactions are stacking rewards. Their programme gave me 1421 errors to fix mean while before paying the 200€ i have reduced the corrections to 21 error that i corrected but it still shows up.
I asked for custiomers service and no help was given to me to fixed their poor calculation error that gave me a year profit of 43,000€ that i have never seen. They send me an email that the problem was fixed to my great disappointment no.
Still asking you to pay more for an expart to solve your problem...
User interface not so friendly.
If you value your money and time do not buy this service.

June 28, 2024
Unprompted review
Waltio logo

Reply from Waltio

Hello Sir,

I'm sorry for the inconvenience. I have personally reviewed your account with the Care team and we have corrected the difference in value.

After re-synchronising your data, the result seems much more consistent.

We do our utmost to ensure that all our customers obtain a correct report and I hope that this result lives up to your expectations.

Rated 5 out of 5 stars

I opted for Waltio's full service due…

I opted for Waltio's full service due to the large number of transactions to process (33K for the year and 160K for the entire history). I received personalized support throughout this service, and Gabriel perfectly understood and addressed my questions and comments. The result is extremely satisfying, and I could never have achieved this outcome on my own.
See you next year !

June 19, 2024
Unprompted review
Waltio logo

Reply from Waltio

Thanks again to you ! It's been a pleasure to help you for having a right tax report.

Rated 5 out of 5 stars

Excellent service

What great service, delivered by Waltio's customer service. A big thank you to Gabriel for his excellent support. See you next year!

January 12, 2024
Unprompted review
Waltio logo

Reply from Waltio

Thank you very much Thomas for your review! I'm delighted that we were able to accompany you this year.

Rated 4 out of 5 stars

Good tool & good support that answers…

Good tool & good support that answers all your questions online.

However a few things could be fixed such as making it easier to label transactions and detect the coins that you don't need (especially for DeFi users)

October 13, 2023
Unprompted review
Waltio logo

Reply from Waltio

Thank you for your feedback. It was a pleasure to assist you. Waltiosupport is always available if you need any help. We working on DeFi transactions, next year would be better

Rated 5 out of 5 stars

Big up à Corentin !

Big up à Corentin qui fait un excellent travail !

November 30, 2022
Unprompted review
Waltio logo

Reply from Waltio

Merci pour votre confiance, votre satisfaction est au coeur de nos priorités 🙏

Rated 5 out of 5 stars

Helpful and Patient!

Adrian and other of his colleagues were consistently patient and helpful through a long process of completing my crypto tax declaration. This is a complicated business and they got me through it! Many thanks for everything!

June 8, 2022
Unprompted review
Waltio logo

Reply from Waltio

Thank you for this nice feedback 🙂

Rated 5 out of 5 stars

Everything is good

Everything is good! Quality monitoring! Simple and efficient tool / the cost is absorbed by the service without a doubt.

May 23, 2022
Unprompted review
Waltio logo

Reply from Waltio

Thank you for this nice feedback 🙂

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