Stilo&Stile Reviews 

10,438
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 2,019 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the extremely wide selection of writing tools, specialized inks, and unique stationery items available in the store. People consistently mention the exceptionally fast shipping methods and secure, impeccable packaging that ensures delicate products always arrive safely. Customers truly appreciate the reliable customer service, helpful communication, and clear website descriptions provided during every purchase. Some reviewers were not happy with delivery delays caused by specific mail carriers handling regional shipments. A few other people also mentioned experiencing prolonged wait times, missing tracking updates, or having trouble receiving their parcels on schedule.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the large collection of writing... See more

Delivery service

Customers report widespread satisfaction and appreciation regarding the delivery service, frequently... See more

Quality

People report positive experiences with quality, highlighting that items are beautifully crafted, elegant,... See more

Service

Consumers find service to be exceptionally positive, describing it as efficient, friendly, and consistently... See more

Order

Reviewers mention positive feedback about order processes, highlighting seamless transactions and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I try to support pen shops. I love Stilo&Stile and I live in California! I love their array of pens, ink etc. I like the creative exclusive pen designs, especially the Leonardo fountain pens and mo... See more

Rated 5 out of 5 stars

Wonderful store ! Everything from my order was great ! I ordered 2 Japanese fountain pen's , and on same day package was sent to me . Everything very nice and careful packaged ! Thank You ! This shop... See more

Rated 5 out of 5 stars

I loved how the staff at Stilo & Stile made an effort to help me receive my shipment, even though the complication was my fault. They were patient, understanding, quick to answer any emails, and... See more

Rated 5 out of 5 stars

Stilo & Stile are extremely consistent with their high-quality service. Packaging is impeccable, and the pens are always delivered in their original sealed packaging, contrary to what others do. Produ... See more


Company details

  1. Pen Store

Written by the company

Stilo&Stile is a Manifesto of unconditional love for the product. The driving force is the willingness to recreate an ancient and lost relationship with handwriting without getting lost in anachronism but rather looking forward to a technological research, to new competences and future project. Our mission is to welcome enthusiastic, curious people and even neophytes for handwriting in a place of sharing where all can approach with our products. We started with a physical store in Rome (Italy) in 2004 with the desire to create a physical place for sharing. Passion and care for the details drive our project, pushing us constantly search for quality, innovation and craftsmanship. Stilo&Stile is like a time machine where you can project yourself in past gestures and traditions yet keeping on open mind on the future at the same time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(10,438)

2,917 reviews in the last 12 months

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Rated 5 out of 5 stars

Will be ordering again soon

It was my first time ordering from Stilo&Stile and will definitely not be the last time. I got some new inks and swatch cards. Shipping was pretty fast to Germany. One item was missing from my order, but they were super nice about it and refunded the missing item immediately.

August 18, 2026
Rated 5 out of 5 stars

Wonderful store

Wonderful store ! Everything from my order was great ! I ordered 2 Japanese fountain pen's , and on same day package was sent to me . Everything very nice and careful packaged ! Thank You ! This shop have really big and extremely nice collection of writing tools and materials !

August 20, 2026
Rated 5 out of 5 stars

I try to support pen shops

I try to support pen shops. I love Stilo&Stile and I live in California!
I love their array of pens, ink etc. I like the creative exclusive pen designs, especially the Leonardo fountain pens and more recently the collaboration with the Radici Leonardo line.
The customer service is exceptional as is their wonderfully innovative designs when they partner with Leonardo Fountain pens.
The new Radici pen is absolutely stunning. I love holding the pen up to the light and seeing the swirls and details inside the pen.

July 30, 2026
Rated 5 out of 5 stars

Great shop for stationary and pens

I ordered already times here. The shop offers a broad variety of stationary, brands that are seldom offered, fair prices and they deliver well packaged and fast.
Great shopping experience.
Next level would be to visti the store if it wasn‘t so far.

August 19, 2026
Rated 5 out of 5 stars

Great Support, Great Shopping Experience

I've made several purchases from Stilo&Stile over the years, but this was my first time reaching out for support. They were super quick to respond and were able to solve my problem by sending replacement parts. They were even kind enough to bundle everything together with an existing order to save on shipping. Looking forward to my next order already!

August 11, 2026

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