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standesamt.com Reviews 

3,724
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TrustScore 4 out of 5

4.1

Information Service
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Company details

  1. Information Service

Written by the company

Deutschlands Nr. 1 der privaten Onlinedienste zum Beantragen von Urkunden. Umfassendes Online-Verzeichnis mit Kontaktinformationen von über 4.500 Standesämtern in ganz Deutschland.

Urkunden mühelos online anfordern

Written by the company

Zufriedene Kunden sind unser oberstes Ziel,
jedoch hängt diese Zufriedenheit maßgeblich von den Bearbeitungszeiten Ihres Standesamtes ab. Erhalten Sie auf Ihren Antrag keine zeitnahe Rückmeldung von Ihrem Standesamt oder benötigt dieses mehrere Wochen zur Bearbeitung, so liegt dies leider nicht in unserem Ermessen. Informieren Sie uns gerne direkt, wenn es zu Problemen mit Ihrer Urkundenbestellung gekommen sein sollte, damit wir Sie mit unserem jahrelangen Know-How optimal unterstützen können.
Garantiert wirksam und rechtskonform
Die über standesamt.com gestellten Anträge wurden in Zusammenarbeit mit Anwälten entwickelt, enstprechen den gesetzlichen Anforderungen und müssen bei jedem deutschen Standesamt bearbeitet werden.

Geld-zurück-Garantie bei Antragsablehnung

Geld-zurück-Garantie bei Antragsablehnung

Standesämter müssen keine "Zusammenarbeit" mit uns haben, um Ihre Anträge zu bearbeiten. Nach § 62 Personenstandsgesetz sind sie verpflichtet, jeden rechtmäßigen Antrag zu bearbeiten – egal auf welchem Weg er eingeht. Sollte das Standesamt die Bearbeitung Ihres über standesamt.com eingereichten Antrages verweigern, können Sie den Auftrag selbstverständlich auch nach Ablauf der gesetzlichen Widerrufsfrist widerrufen. Der an uns gezahlte Rechnungsbetrag wird Ihnen dann erstattet und wir unterstützen Sie kostenlos bei der Durchsetzung Ihrer Rechte.

Contact info

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Geburtsurkunde online anfordern

Bestellen Sie Urkunden von einem deutschen Standesamt

4.1

Great

TrustScore 4 out of 5

4K reviews

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4.1

All reviews

(3,724)

526 reviews in the last 12 months

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Rated 1 out of 5 stars

I did NOT receive the 2 birth…

I did NOT receive the 2 birth certificates as requested. I only received my father’s birth registry which documents his parents names, address, and the birth of a male child yet unnamed.
I need the 2 birth certificates I ordered

June 1, 2026
standesamt.com logo

Reply from standesamt.com

Hello Customer,

Thank you for taking the time to leave us your feedback. We are very sorry to hear that you have not yet received your documents from the civil registry office (Standesamt). We completely understand your frustration regarding this situation.

Unfortunately, processing times can vary significantly between different registry offices depending on their current workload and staffing levels.

We have already looked into your case and will contact you shortly with further information and next steps to help you receive your documents as quickly as possible.

Best regards,
standesamt.com Customer Service

Rated 5 out of 5 stars

It's awesome that I could get a birth…

It's awesome that I could get a birth certificate within several minutes. Well, it's not like about 2 minutes, but for me 20 minutes is nothing knowing that I could get such a crucial document.
I inserted my hometown, all the information about who I am and so on, then they provided me with what I requested.
The website looks a bit outdated and sometimes lags but this didn't spoil my impression about them.
In my opinion, the quality of service here is quite high, you can fastly get what you want.

December 23, 2024
Unprompted review
Rated 1 out of 5 stars

Not a genuine service

This is a third party (an advertising agency??) posing as a German registry office. They claim to pass on requests to the local registry office (for a fee) but in my case, after checking with the actual registry office, it turns out my request (for a certificate) was never received. I tried contacting the seller multiple times, but received zero response. It appears highly likely that this is a scam. Don't use these guys - save your money and contact the registry office directly!

April 7, 2023
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Reply from standesamt.com

Dear Mikey Honey,

we are very sorry to hear that you are having issues with your request.

We would love to help you with this case. Unfortunately you dont want to share any informations about your request, that allows us to find it. Should you need further assistance, please answer our identification request or contact us directly via support@standesamt.com with your full order confirmation.

Hope to hear from you soon.

Best regards,
standesamt.com Kundenservice

Rated 5 out of 5 stars

35 Years and FINALLY!

Your help was more than I can express in words. I am over the moon and back here! What I received from you helped me with family research on my great grandmothers family that I have been searching for now for over 35 years! With your help, I finally was able to move beyond the road block and several unknowns now that I have these records. They allowed me to confirm many questions and also since then I have been able to build off of this information now that we have exact and proper information. Turns out, there was plenty of information on the Kisker side of the family that was already available on places like Ancestry.com and Family Search web sites but not connected to my family just yet because we were missing the one important link from my great grandmother and back to actually get there. We now have that and I am truly happy for your help and also for the one family connection in Germany who suggested I visit your site because she had a good feeling that you may be able to help. She was right!

I just sent for 4 more that would be a couple siblings of my great grandmother that we would like confirmation on. I am excited to see the results.

Thank you!

September 21, 2022
Unprompted review
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