store4u.ie Reviews 

101
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I urgently needed to make room in the house and store4u is an ideal solution to my storage needs. I was reassured that my belongings can be kept secured and dry in their container units on offer. Cus... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Store4u has been brilliant from start to finish. Their customer service is exceptional—helpful, responsive, and always ready to assist. The units are clean, secure, and easy to access, with a... See more

Company replied

Rated 5 out of 5 stars

I have used the storage facility in limerick and i cant fault it. The facility offers reasonable priced storage units in various sizes. It has good security and offers 24hours access. The customer ser... See more

Company replied

Rated 5 out of 5 stars

Initial contact with store4U was very friendly but professional and quick to respond to queries. No ambiguity about prices or terms and conditions which were all in writing and very reasonable. Flexi... See more

Company replied

Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Boat Storage Facility
  4. Moving and Storage Service
  5. Storage Facility

Written by the company

At Store4U, we're more than just a storage company – we're your local, family-owned storage partner dedicated to providing you with secure and convenient storage solutions across Ireland. With over 600 storage units spanning five strategic locations in Dublin, Drogheda, Limerick, and two state-of-the-art facilities in Galway, we're here to simplify your storage needs. Security and convenience are at the heart of what we do. Our well-secured facilities are equipped with advanced CCTV systems and round-the-clock lighting to ensure the safety of your belongings. With personal sim code access available 24/7, you have the flexibility to access your stored items whenever you need them – day or night. Setting up your storage space with Store4U is a breeze. In just a matter of minutes over the phone, you can have your key in hand and start storing your items with confidence. Equally hassle-free is our termination process – simply hand back the key, and we'll instantly close off your billing, no strings attached. Your peace of mind matters to us, which is why we offer insurance coverage against loss or damage for your stored goods. And when it comes to affordability, Store4U proudly boasts industry-beating low prices, ensuring you get the most value for your storage needs. Discover the Store4U difference – where family-owned values meet secure, accessible, and affordable storage solutions. Trust us to take care of your belongings; after all, it's our family looking out for yours.


Contact info

4.8

Excellent

TrustScore 5 out of 5

101 reviews

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4.8

All reviews

(101)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Excellent service

Provided excellent service and follow up

November 9, 2023
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Reply from store4u.ie

Hello Anne. Thanks so much for your feedback

Rated 5 out of 5 stars

All good

All good - using the service for a few years now.
A discount for a loyal client would be nice ;)

February 1, 2024
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Reply from store4u.ie

Hi lukasz. Thanks for your continued business and support. All @ Store4U

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Rated 5 out of 5 stars

Nothing to say but great.great

Nothing to say but great.great. but if there have option or anyway the power .that will be more great and great.

February 6, 2024
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Reply from store4u.ie

Hello Sajad. Thank you for your very positive feedback.

Rated 5 out of 5 stars

I am dealing with Store4U 3 years now

I am dealing with Store4U 3 years now. Very professional and reasonably priced. They keep there premises tidy and secure, never had any issues. Great company highly recommended.

February 3, 2024
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Reply from store4u.ie

Hello Anthony. Thanks for your continued business and feedback. regards Paul

Rated 3 out of 5 stars

I have not used the storage yet

I have not used the storage yet, so it an unknown

February 3, 2024
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Reply from store4u.ie

Dear Valued Customer, We look forward to you having a positive experience with Store4u and hope to see your final review hitting our usual 5*

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Rated 4 out of 5 stars

It is more of a self-service…

It is more of a self-service environment which is great.

February 2, 2024
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Reply from store4u.ie

We are delighted that you are impressed with the self-service system we have put in place.
Many thanks

Rated 5 out of 5 stars

I would encourage anybody who is looking for storage solutions to use Store 4 u very secure monitoring system for peace of mind

I would encourage anybody who is looking for storage to use Store 4 up very secure well monitored security and a friendly voice on the phone to help with any issues or concerns that may arise. I have had and will continue to have a very professional team and service.

February 2, 2024
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Reply from store4u.ie

Hi John Paul here. I hope I'm the friendly voice. Lol. thanks for your business

Rated 5 out of 5 stars

Decided to rent a 20foot unit while…

Decided to rent a 20foot unit while doing a self build found the staff excellent to deal with and helpful would highly recommend⭐️⭐️⭐️⭐️⭐️

January 9, 2024
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Reply from store4u.ie

Thanks Anthony for your nice comments

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Rated 4 out of 5 stars

Secure 24hr access

Responsive company, 24hr access to storage. Site secure, well monitored and clean.

February 1, 2024
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Reply from store4u.ie

Many thanks for your feedback and your continued custom

Rated 1 out of 5 stars

Charging too early and making threats

They took the money from my account two weeks early. I wrote an email to let them know that and that I have already paid for the current month but I got no reply, just an invoice that did not state the term of storage unit rental. I will be checking my account to see if they collected money more times than they should as they may be collecting too many times per year.

EDIT
After my review, I received a call from the Customer Service Manager on their private mobile (presumably to avoid recording), which was alarming and unprofessional. Their behavior included shouting, threats to disclose my personal details on Trustpilot if I did not remove my review, and belittling actions unbecoming of a professional in their position. This behavior resembled that of a gangster, especially when they mentioned dealing with me in any way possible to force me to withdraw my review. Consequently, I terminated my rental and switched to another company, which also costs much less. In their response, they falsely claimed to have "ended the business relationship." Additionally, they lied about a 2-week late payment, which was their fault as they failed to set up automatic payments, not even through direct debit but directly from the credit/debit card without easy cancellation.

Another issue is a hidden price increase, as they changed payments from monthly to every 4 weeks, resulting in 13 payments a year instead of 12 due to there being 52 weeks in a year (52/4=13). This change also creates a confusing payment schedule, as dates fluctuate monthly, and they have not provided a clear payment schedule.

For all the above I have proof in emails and phone recordings.

I would not recommend this company under any circumstances. They are more expensive than their competition, exhibit unprofessional behavior, and engage in questionable customer service practices bordering on criminal.

January 19, 2024
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Reply from store4u.ie

Sir, over a period of 5 years you rarely ever paid your bill on time, let alone 2 weeks early. If your 4-weekly payment is 2 weeks late, then the next payment is due 2 weeks later. We were sorry to have no alternative but to bring this business relationship to an end as we were spending too much time chasing overdue payments. Your fellow customer reviews tell a different story about our customer service sir, but we wish you well in your life.

Rated 3 out of 5 stars
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Reply from store4u.ie

Hi Valued Client, Thanks for bringing this to our attention and for any inconvenience caused. We were aware of this situation. We were in the process of extending the yard and were awaiting the electrician to install additional lighting. This has since been completed.
Thank you for your continued custom.

Rated 5 out of 5 stars

Good location

Organized at short notice. Good swift response and easily arranged.

December 13, 2023
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Reply from store4u.ie

We aim to provide a second to none customer service. As you found out, units can be rented in minutes even on Saturday's or Sunday's. thank you

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Rated 5 out of 5 stars

The best company to rent a container

The best company to rent a container. Just ring, in a one hour, you will get your place for your stuff. Very useful!!! So glad that I have business with them.

September 10, 2023
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Reply from store4u.ie

Hello Arthur. Glad to of service. Paul

Rated 4 out of 5 stars

Staff and crew great. Always supportive.

Staff and crew great, always supportive.
Lack of toilet facilities biggest concern.
Ground works need regular maintenance.

February 1, 2024
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Reply from store4u.ie

Thanks for taking the time to leave this feedback.
We will take them into consideration going forward.

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