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Society6 Reviews 

2,157
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,025 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention the incredible variety of unique artwork and creative designs available for home decor items like pillows and curtains. Many people also appreciate the fast shipping times and the genuinely helpful assistance provided when resolving unexpected order issues. Some reviewers were not happy with the overall quality and sizing of certain delivered products. Customers noted that some items arrived with pixelated images or unexpected colors that differed entirely from the online preview. A few other people also felt that reaching out for customer support when encountering these specific problems was extremely difficult.

What people talk about most

Product

Clients share ambiguous opinions on product quality and design accuracy. While many reviewers praise the... See more

Quality

Reviewers highlight ambiguous aspects of quality, as opinions are heavily divided on product standards. While... See more

Order

Customers had ambiguous experiences with order processes, reflecting a high level of disagreement. While some... See more

Customer service

Customers consistently note positive experiences with customer service, praising the quick responses and... See more

Delivery service

People report ambiguous experiences with the delivery service, reflecting mixed opinions among reviewers.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product is great, just wasn't what I originally ordered. Customer service, once I found a way to connect to them, resolved the problem and they were a delight to work with. Quality is excellent.... See more

Company replied

Rated 4 out of 5 stars

I do like the curtain and it looks great in my bathroom. However, it was advertised as "sage" and it's definitely not. I would say it's a light brown. I was a bit disappointed by that but oh well. The... See more

Company replied

Rated 4 out of 5 stars

I only took off a star because of a shipping issue--which was resolved with a a few (very friendly) emails. I ordered 2 small bags (for makeup or pencils) which arrived with the tracking and were rea... See more

Company replied

Rated 5 out of 5 stars

2nd time ordering throw pillows from talented artists on S6. The material and colors and designs are fantastic. Thanks Spacefrog designs! Ordear arrived fast, easy searches to find the octopus theme... See more

Company replied


Company details

  1. #7 of 7 best companies in Artist
  2. #29 of 29 best companies in Art Supply Store
  3. #18 of 23 best companies in Bedding Store
  4. #81 of 89 best companies in Decoration and Interior Design Store
  5. #75 of 90 best companies in Home Goods Store
  6. #30 of 32 best companies in Interior Designer

About Society6

Written by the company

Society6 is a curated independent-artist home decor brand. Every piece in our catalog starts with a real artist, someone with a practice, a point of view, and a city they work from. Everything is made to order at our production facility in Englewood, CO, and created specifically for you when you buy it.

No warehoused inventory. No AI-generated designs passed off as art. Just independent artists, original artwork, and a home that finally feels like yours.

"Prints and frames were both great quality, the service feels gallery-quality. They don't look like 'prints', they look like 'artwork.'" — Verified Buyer

Shop wall art, bedding, bath, pillows, rugs, furniture, and accessories, at Society6.

Live Artfully.

No-hassle Returns and Exchanges!

Satisfaction Guaranteed!

No matter what the reason, Society6 will help you with your purchase if anything was damaged, defective or simply not what you were expecting. Contact us for a quick and easy return or exchange! Contact Us

Contact info

Promotion box for Society6

Live Artfully. Independent artists.

Original artwork made to order, not mass retail, not gallery prices.

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

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3.6

All reviews

(2,157)

1,051 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service

I forgot to add the apartment # in the shipping instructions. I realized this about 20 minutes after ordering on a holiday weekend. Ins spite of the holiday, someone emailed back immediately and in a follow up email, assured me that the address had been corrected. Quick and courteous!

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

Read the review above in full, please.

I’ve written to you about this dreadfully disappointing experience several times already. Now, in addition, I’m more than disappointed - I’m annoyed - at your continually trying to get me to re-evaluate my opinion. By the way, I have no problem with the artist; the print is lovely. The issue is with Society6, who chopped off part of the artist’s work. Shame on you!

August 18, 2026
Rated 1 out of 5 stars

I was very bummed out with the quality…

I was very bummed out with the quality of the black out curtains. I have 4 panels of the window treatments that I LOVE… in order the blackout version expecting the same quality. They looked faded out and cheap. They should have been a saturated black but looked so faded and didn’t even begin to match the original. I thought, no big deal I’ll return these and purchase 6 of the ones I already own. I paid over 600 for these window treatments and then was told nearly 70 wasn’t going to be refunded. Funny how I was charged about 8 to send it back but you charged me over 50 to send them to me. So now I am stuck wanting to order more but very disappointed with the experience.

August 13, 2026
Rated 5 out of 5 stars

I had the shower curtain

I had the shower curtain, then I bought the bathmat, then I bought the other bathmat. I actually don't like things to match to much but this was a must to complete the nautical theme.

August 18, 2026
Rated 5 out of 5 stars

The poster is perfect,

The poster is perfect,
Being sober 24 years this is something I need to remember on a daily basis. grant me the serenity to accept the things I cannot change. Courage to change the things I can. And wisdom to know the difference.
It hangs on my wall in the middle of my living room

August 17, 2026
Rated 5 out of 5 stars

Customer service went above and beyond

I've ordered from Society6 multiple times and have always been happy with my order. This time, the phone case I ordered ended up being much darker than how the design looked on the website.

I got in touch with them via their support chat bot to see if it was possible to get a new case with an adjusted color. The support team went back and forth with the production folks and realized it would not be possible, so they fully refunded my money.

I will definitely order from them in the future.

September 3, 2026
Unprompted review
Society6 logo

Reply from Society6

Thank you for continuing to choose Society6 and for sharing your experience! We’re sorry the phone case you received was darker than expected, but we’re glad our Support Team was able to work closely with our production team to look into the issue and find the best possible resolution. While we’re disappointed we couldn’t provide a color-adjusted replacement, we’re happy we could offer you a full refund.

We truly appreciate your continued support and understanding!

— S6 Team

Rated 5 out of 5 stars

Great product

Great product, looks exactly like I wanted it to. When I first ordered it there was a mix up with the shipping information, but the support team helped me fix it and were easy to work with.

August 15, 2026
Society6 logo

Reply from Society6

Thank you so much for your wonderful review! We’re thrilled to hear that your product turned out exactly as you wanted and that our Support Team was able to quickly help resolve the shipping mix-up. We truly appreciate your kind words and are so glad we could make the experience a smooth one!

— S6 Team

Rated 5 out of 5 stars

My package was somehow delayed

My package was somehow delayed, so I messaged their customer service team and got a response within 2 hours. They worked with me and reassured me through every step of the process. They ended up issuing me a replacement when my package had passed the estimated time of shipping without me even asking. Amazing communication and customer service.

September 3, 2026
Unprompted review
Society6 logo

Reply from Society6

Thank you so much for sharing your experience! We’re so glad to hear that our Customer Service team was able to respond quickly, keep you reassured throughout the process, and proactively arrange a replacement for you. We truly appreciate your kind words about our communication and service, and we’re happy we could help make a frustrating situation a little easier!

— S6 Team

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