Very friendly service and attentive. The main plus point for me was that you can actually talk to and write to human beings. Other providers insist that everything is online, and their forms don't all... See more
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Doesn’t accept all things first time what need write and put via online, and i put all informations right in system starting first attempt. It was littlebit painfull try to do everything about seven... See more
The initial application process was very smooth and quick. All documentation was clear and the required steps well explained. I made a request of some extra days to finally complete and sign the de... See more
Platform was easy and logic to use, which made the creating of the account much easier than I had expected. I can warmly recommend!
Company details
Written by the company
Saldo Bank UAB is a specialised bank licensed by the European Central Bank and regulated by the Bank of Lithuania. Saldo Bank offers fully automated lending solutions for consumers and SME customers and term deposit account services for consumer customers. The company's advanced scoring system ensures responsible lending, and its own lending system supports business growth also internationally.
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Replied to 23% of negative reviews
Typically replies within 2 weeks
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Everything about them is great
Everything about them is great. To work with them are always smooth and easy.
Automated system that no one can stop
They have a VERY automated system when paying the loan back. I paid it in full according to their detailed instructions. After having paid it, they confirmed all is okay and the loan has been paid in full. I then started receiving notices of not having paid the monthly payment of the loan - of a loan I had already paid in full. They said they would correct this, but the system just keeps on grinding. It seems an automated system that even they themselves can't stop. There are other similar services that are not this unpredictable so avoid this.
Reply from Saldo Bank
Has it I applied for a loan. The money did not transfer to my account. approved
Has it been approved? Has it not been approved? Can you give me information?
Reply from Saldo Bank
Fast service
Nothing to complain about
Nothing to complain about. Very nice service.
Fast and easy loan
Superb service !
The initial application process was very smooth and quick. All documentation was clear and the required steps well explained.
I made a request of some extra days to finally complete and sign the deal. There was flexibility for my request, but the arrangement required a few phone calls in order to access the original application after the extra days were used. However, this was only a minor fact considering my own request for additional time. The service through phone was polite and the issue was solved.
Intentional delay to lower the intrest rate.
I tried to get a intrest rate account opened, and on the webpage they said it would take 8 days. But in reality it took over 30 days and by that time the contract expired and a "new" interest rate was presented witch was way lower then the initial. Got a few mail with 10 days intervals that they had a lot to do, but after the new interest rate was presented and after i made a new request the entire process took 2 days in total. So from my perspective it was a planed delay to lower the said interest rate.
It's a really great and easy to apply
It's a really great and easy to apply
Thank You very much You work quickly and accurately
Thank You very much You work operatively and safely. Is very very good. I will recomend You.
It took me fife times to veirfy my…
It took me fife times to veirfy my identity
Fast and precise
Inaccessible, rejections without explanation
Sadly, the service is inaccessible and customer service is unhelpful.
The deposit account was rejected, and it took them a very long time - couple of weeks - to review the application, even though they promise a decision within 8 working days. No explanation was provided for the rejection.
For a credit card application, they expect the applicant to use a single bank account with a clear history of all transactions, including salary, rent, and other payments. If you use multiple banking services, you might fail the verification process and won’t be able to reapply, the form will redirect you straight to a rejection page.
Customer service makes no effort to assist or explain the criteria. If you are Finnish and live in Finland, stay away.
Terrible Card company
The embarrassing scenario when I try to use the card abroad 4x and it often says **card is blocked**. Sent email to customer service answered 3 days after only to ask too many questions & says they're investigating LOL. Close your company if you cant fix the damn simple problem.
Fast action!
The instructions were simple
The instructions were simple, but the documentation was long and a bit difficult on the terms.
Fast and professional
Great service
Fast and easy
Fast and easy. This is the very definition of fast loan.
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