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Regenexx Reviews 

1,015
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and knowledgeable medical staff for providing thorough, attentive, and caring support throughout their recovery journeys. Many people highlight successful outcomes, noting significant physical improvements, restored mobility, and lasting relief from chronic joint and back pain without needing major surgery. Reviewers describe the overall atmosphere as welcoming and express strong satisfaction with the high-quality care received. However, some people mentioned that certain procedures did not deliver the expected pain relief or fully resolve their chronic issues. Consumers also pointed out that insurance coverage for these specialized treatments is often limited, leading to additional out-of-pocket expenses.

What people talk about most

Staff

People report positive experiences with staff, highlighting the caring, professional, and knowledgeable... See more

Service

Users describe positive interactions with service, highlighting that the staff and medical team take great... See more

Product

Clients share positive opinions on product and report experiencing a significant reduction in joint and back... See more

User experience

Customers report widespread satisfaction and positive experiences with the user journey, highlighting that... See more

Quality

Consumers find quality to be positive, noting successful outcomes and a much-improved daily life after their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wish I had done the procedure sooner, but I had to wait until I could pay out of pocket. It's very affordable considering the cost of other procedures billed to insurance. There wasn't much downtime... See more

Company replied

Rated 5 out of 5 stars

I received the Bone Marrow Concentrate procedure for my torn rotator cuffs. The recovery was a miracle. Within days it was feeling better than it had in over a year. Within two weeks I was back to f... See more

Company replied

Rated 5 out of 5 stars

Some items are covered by Medicare in my case but other procedures are not such as PRP. I feel it is worth the out of pocket expensive since you avoid going to the hospital and it is all in-patient an... See more

Company replied

Rated 5 out of 5 stars

I had my injection November 2025 and it continues to help me manage my symptoms, which are minimal now. I’ve returned to walking my dog 3+ miles a day and occasionally jogging with her. My gym workout... See more

Company replied


Company details

  1. #13 of 28 best companies in Biotechnology Company
  2. #6 of 13 best companies in Medical Group
  3. #2 of 7 best companies in Medical Laboratory
  4. #1 of 1 best companies in Orthopedic Clinic

About Regenexx

Written by the company

Regenexx pioneered interventional orthopedics, using the body’s own cells and natural healing abilities to treat orthopedic conditions and injuries non-surgically. Our treatment protocols are grounded in ongoing research and continuously refined through our dedicated R&D team, specialized laboratory, and patient-reported outcomes tracking data.

Regenexx has developed the most advanced processing and treatment techniques used today and has published a significant share of the worldwide research on the use of bone marrow concentrate for orthopedic conditions.

Only a select group of highly-skilled musculoskeletal doctors are licensed to perform regenerative orthopedic procedures using Regenexx treatment protocols and injectates. The doctors in our licensed physician network are independent medical providers and are not employees or agents of Regenexx. They have chosen to license Regenexx technology and treatment protocols for use in their regenerative orthopedic practice.

Regenexx is dedicated to advancing orthobiologic treatments, research, and technology to support patients seeking alternatives to surgery or pain medications.

Regenexx maintains an active patient registry that tracks patients’ progress and side effects, post-procedure using Regenexx injectates. Our outcomes database contains records on tens of thousands of procedures performed by physicians in the licensed Regenexx network. Those outcomes are transparently published and updated monthly at https://regenexx.com/results/

Like all medical procedures, regenerative procedures using Regenexx injectates have a success and failure rate. Patient reviews on this site should not be interpreted as a statement on the effectiveness of our treatments for anyone else.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.7

All reviews

(1,015)

149 reviews in the last 12 months

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Rated 3 out of 5 stars

Very nice and caring folks

Very nice and caring folks.
Unfortunately, my issues initially improved some but at this point are worsening.

August 28, 2025
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Reply from Regenexx

Thank you for the kind words about your care team. We're sorry to hear you're not where you had hoped to be.

Rated 5 out of 5 stars

Second PRP procedure

Last November was my second time going through the PRP procedure in the Sarasota office.
This time I had compacted L3 & L4 and could barely walk using crutches.
Dr. Torrance accommodated me during the Thanksgiving week and had the procedure on Tuesday November 25 and next morning was able to drive home. Three days after the procedure I was walking as if nothing happened. I keep referring friends to the doctor because I'm a living proof that the PRP procedure does work and grateful for Dr. Torrance and his team.

November 25, 2025
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Reply from Regenexx

Thanks for sharing your experience. We're happy to hear about your positive experiences.

Rated 5 out of 5 stars

Great care

Great care, the team works like a well oiled machine. They are all friendly, competent, and provide great communicatons.

June 30, 2026
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Reply from Regenexx

Thank you for this wonderful review. We appreciate you sharing your experience.

Rated 5 out of 5 stars

The doctor was understanding and…

The doctor was understanding and compassionate. The nurse that drew my blood was sweet and concerned.
It’s hard to get ahold of anyone by phone. They always have to call you back.

November 22, 2025
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Reply from Regenexx

Thank you for the kind words about your care team. We're glad you felt heard and well looked after. We appreciate you mentioning your experience relating to difficulties reaching someone by phone at your location. Feedback like that is how communication gets better over time, and we're grateful you took the time to share it.

Rated 5 out of 5 stars

Should have done it sooner

I wish I had done the procedure sooner, but I had to wait until I could pay out of pocket. It's very affordable considering the cost of other procedures billed to insurance. There wasn't much downtime, just a day or two of soreness and slightly tired. We targeted my cervical spine as that is my primary issue but I would consider it for any area that it's available for. I'm now almost 9 months out and doing much better. It'd be great if I could fix all my other dx's with a similar procedure, like my sinus issues since 2 years after sinus surgery, I don't know how well it worked, whereas this feels like it will last. I tell friends and family who are having issues that they should consider it.

November 6, 2025
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Reply from Regenexx

Thank you for taking the time to write this thoughtful review. We're glad you had a positive experience and appreciate you sharing your experience with others.

Rated 5 out of 5 stars

Recovery takes time

Procedure went like clockwork, the staff was excellent.

October 15, 2025
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Reply from Regenexx

We appreciate the positive review and wish you all the best!

Rated 5 out of 5 stars

Ordered the supplement

Ordered the supplement. It came very quickly and was priced reasonably with a discount for buying two.

August 10, 2026
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Reply from Regenexx

We're glad to hear you had a good experience with your supplement purchase. Thank you for your review.

Rated 4 out of 5 stars

Good explanation

⭐⭐⭐⭐ Excellent experience with Regenexx for my knee injury!

They provided a good, clear explanation throughout the process and made sure I understood my options. The follow-up was also excellent, and I felt well supported. Most importantly, the treatment worked for me and helped with my knee injury.

October 26, 2025
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Reply from Regenexx

Thank you for sharing your experience and results. We're happy to hear you're doing well!

Rated 5 out of 5 stars

Dr Newton is amazing

Dr. Ben Newton was amazing. He spent the time up front learning about me and my goals and was not one of those doctors that just tells you to “do what I say”. We collaboratively planned out the treatment and he was really informative through the whole process. Outstanding personality and great at what he does.

November 19, 2025
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Reply from Regenexx

Thank you for taking the time to write this. We're always glad to hear when a patient feels heard and well-informed throughout their care.

Rated 4 out of 5 stars

Severe shoulder arthritis relief with Regenexx. The recovery requires daily exercise and shoulder movement for success. I went to physical therapy several times a week for 1 year.

My options were to continue to live with severe arthritis on both shoulders, have complete shoulder replacement for both shoulders, or Regenexx stem cell therapy. I know a few people who had the Regenexx procedure and were happy with the results. Dr. Bergum spent more than 2 hours showing me my shoulder xrays and doing an ultra sound on my shoulders explaining the arthritis issue and how the Regenexx procedure will alleviate the pain/discomfort. Parts of the procedure were painful for a short period of time, but after 1 year, I have very little pain in my shoulders. I do have some discomfort, but daily therapy/exercise is slowly relieving the discomfort.

August 22, 2025
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Reply from Regenexx

Thank you for sharing your journey. We're glad to hear your experience with Regenexx and our licensed physician network has been positive.

Rated 5 out of 5 stars

Regenexx and my experience

I was having moderate to severe pain in my right knee. I received information from my insurance company and decided to check into the procedure not wanting to have another operation. ( not on that knee, just another surgery of any kind). I called got info and decided to make an appointment. Everyone in the office was very helpful thru the whole procedure. Everything was explained in detail. The procedure went very well. I definitely would recommend the stem cell procedure over an operation. I was off work for 1 week and 1 day. I am coming up on my 1 year check up. The pain is next to nothing. It’s an on going healing process. But it’s your body healing itself. The therapy is not a long drawn out thing either. I am very happy with the service and the treatment. Regenexx of Pittsburgh is great. 8/21/26

October 30, 2025
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Reply from Regenexx

Thank you for sharing. We're glad to hear you had such a positive experience.

Rated 5 out of 5 stars

This gave me my active lifestyle back!

I had my injection November 2025 and it continues to help me manage my symptoms, which are minimal now. I’ve returned to walking my dog 3+ miles a day and occasionally jogging with her. My gym workouts with my trainer have progressed to a good challenge with no repercussions. And I’m doing yoga daily. I have minimal tingling , that is easy to ignore, in my calf and sometimes foot. I’m extremely pleased with my outcomes. Also I want to recognize my wonderful medical team and their support.

August 21, 2026
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Reply from Regenexx

It's always special to hear when someone regains a level of activity that adds daily joy back to their life. Thank you for sharing this!

Rated 5 out of 5 stars

As they explained

As they explained, my knees would get worse, then better. My knees are great. I would highly recommend this PRO procedure.

August 21, 2026
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Reply from Regenexx

Thank you for sharing your experience. We're very happy that you're doing great!

Rated 5 out of 5 stars

Gave me my life back!

I had both knees, both hips and my back treated by Dr Zakas and I feel amazing. I never thought I would feel this good again. Thank you Dr Zakas and team. You gave me my life back.

April 1, 2026
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Reply from Regenexx

Thank you for sharing this! We appreciate you taking the time to leave a review, and we wish you all the best going forward.

Rated 5 out of 5 stars

I have had three separate Regenexx…

I have had three separate Regenexx procedures to address a combination of decades of wear and tear, an old injury, and a more recent injury. All three were very successful. I have much less pain than I have had in a least 20 years. I am exercising with only a few limitations. Regenexx is the best thing that I have ever done for my health, and may have added 10 years or more to my longevity.

September 4, 2025
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Reply from Regenexx

What an exciting review! We're so glad to hear that Regenexx played a role in helping you stay active. Thanks for sharing your story.

Rated 5 out of 5 stars

Clearly communicated the Care and…

Clearly communicated the Care and patience needed to deliver the maximum benefit of the PRP and bone marrow treatment to get the functionality of my hand and wrist back to full use. Amazing...

October 15, 2025
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Reply from Regenexx

We're glad you had a positive experience, and we appreciate the kind words about your care team. Thanks for the kind review.

Rated 5 out of 5 stars

Better but not as it was right after the orocedure

Overall my back is much better. I have noticed over the last month or so that my “knot” on my lower right side has been inflamed after doing yardwork or strenuous activities. It usually subsides in a couple days. My sciatica is fantastic and has not caused me any discomfort since my procedure.

August 3, 2026
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Reply from Regenexx

We appreciate you sharing your experience, and we're happy to hear about your overall progress. Thank you!

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