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Rated 1 out of 5 stars

Scam site, goods never received, fake tracking number, helpful advice emails to ‘check with neighbours & local community’ someone may have picked up for me etc. Bogus - AVOID!!

Rated 1 out of 5 stars

Order placed and never received. I contacted their customer service and I was advised to contact the carrier :) I mean I would if I only knew who the carrier was and told then that they should tell me... See more

Rated 1 out of 5 stars

BEWARE THIS PLACE IS A SCAM; I placed an order May 23rd. I tracked the products thru website . The website uses a fraudulent tracking system and it looks like your package is moving . Ho... See more

Rated 1 out of 5 stars

I made a purchase, and after a month and a half, they claimed my order had been delivered—but it was all a scam. I never received it. They never answered my emails, and the tracking information is fak... See more

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1.3

Bad

TrustScore 1.5 out of 5

50 reviews

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No history of asking for reviews

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1.3

All reviews

(50)

49 reviews in the last 12 months

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Rated 1 out of 5 stars

I made a purchase

I made a purchase, and after a month and a half, they claimed my order had been delivered—but it was all a scam. I never received it. They never answered my emails, and the tracking information is fake. Don't buy from them!

July 28, 2026
Unprompted review
Rated 1 out of 5 stars

Order placed and never received

Order placed and never received. I contacted their customer service and I was advised to contact the carrier :) I mean I would if I only knew who the carrier was and told then that they should tell me who the carrier was. Complete and utter SCAM !!! DO NOT USE !!!

July 29, 2026
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site, goods never received, fake tracking number, helpful advice emails to ‘check with neighbours & local community’ someone may have picked up for me etc. Bogus - AVOID!!

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

They are a fraud

They are a fraud, scamming company from Hongkong. FLAT/RM 602 6/F Kai Yue Commercial Building NO 2C, Argyle Street, Mongkok KL. Bought from Pinterest site. On the information on their store site it says Hongkong Kate Limited; Store. Like the others they kept saying it was delivered but changing what date it was delivered. It said their carrier delivered it but a local carrier would deliver. Kept asking who and they finally said FedEx but no tracking number. Said they can't check without a number. They said check around your neighborhood to see if it was delivered somewhere else. Just kept stalling. Finally, this morning they emailed me and said it was delivered and must have been stolen which they aren't responsible for. Said they could refund me 30% but I know that's only more Bull. Does anyone know how I can report this to Pinterest, so they know, I bought this because it was on Pinterest and thought they were a legitimate company, but won't trust that again.

June 19, 2026
Unprompted review
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Rated 1 out of 5 stars

Clear fraud!

Stay away from this platform. Clear fraud!!! The ordered goods will not be shipped. There is no shipping confirmation and the goods do not arrive..

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

This site is a total fake

This site is a total fake. They have no flowers at all. They copied another website and just collect your money. There is really no shipping. They stall with the fake delivery tracking so it’s harder to dispute the charges with your bank. It’s a full scam and Pinterest should not even allow this on their site but they do and say it’s not their problem.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give ZERO stars I would!!

If I could give ZERO stars, I would! I only gave a one star because I had to select something to write the review. I ordered large artificial flowers for my daughter’s wedding shower over 6 weeks ago. I was sent a ‘delivered successfully’ notification weeks ago yet no confirmation of which delivery company or proof of delivery. The customer service (online agent) keeps saying they delivered to the address I gave and someone must have stolen my items.. I’ve asked for a full refund and they said they are not responsible for stolen items on my property. I’ve been offered a ‘30%’ refund for my inconvenience but have not seen any attempt to actually refund. DO NOT ORDER from this company. I don’t think they are actually real. Very disappointing as I wanted the product I ordered.

June 21, 2026
Unprompted review
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Rated 1 out of 5 stars

BEWARE THIS PLACE IS A SCAM;

BEWARE THIS PLACE IS A SCAM;

I placed an order May 23rd. I tracked the products thru website . The website uses a fraudulent tracking system and it looks like your package is moving . However , it never arrives . I emailed them to ask for US tracking number and updated U.S. courier no response . I also informed them I have cameras . They never responded.
Report , Report , Report to
CFPB -consumer Financial Protection Bureau
FOR U.S consumers .

DISPUTE WITH YOUR BANK AS FRAUDULENT TRANSACTION AND REPORT WEBSITE TO CFPB ASAP

PLEASE REPORT WEBSITE TO your govt. fraud department.

June 10, 2026
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE

BUYER BEWARE! Do not buy from them. I purchased large flowers for a photo op for Mother's Day. I paid almost $100 for the flowers. I ordered them the first week of April. They never came. They wouldn't respond to my emails. Forget a refund! They sent me an email that said they were delivered. They told me it would be shipped by DHL or UPS, or FedEx. I contacted all of these companies and they said they didn't have anything and they had never heard of the company. BEWARE

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

This firm is a fake!!!!!

This firm is a fake!!!!!
Please don't order anything there. You will never received the goods. I have placed my order Order No. QXW57137
Placed on Jan 28,2026 and still today never received them and the customer Service write me yersterday, that they will refund me only 20%. Is that serios? No anymore

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS SITE

DO NOT BUY FROM THIS SITE
I rate one star because it's not possible to rate NO stars.
I ordered, got a tracking number, it said the parcel arrived in town and the progress bar was to an end. it also wrote "in transit". I wrote mails to get info but got no answer. clearly got no items delivered and got in touch with my bank for refund but have no protection when paying with applepay. bank says if I would have paid by credit card I could have a refund.
DO NOT BUY FROM THIS SITE.

May 21, 2026
Unprompted review
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Rated 1 out of 5 stars

Scam Alert!!!!‼️ Like everyone else…

Scam Alert!!!!‼️ Like everyone else says…they send fake tracking information and say it was delivered but it never was. Then, a customer service agent named Rebecca responds daily with zero information and no resolution. Do NOT order from this company ever

April 12, 2026
Unprompted review
Rated 1 out of 5 stars

They are scam artist

They are scam artist. Should have read reviews but did this late at night. Same thing as everyone else they make up tracking information, so you think it's shipping.
They never did anything with order. Like everyone else experienced they said it was delivered but never was. I hope they choke on my money.

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

I placed an order back in March 2026

I placed an order back in March 2026, and now it’s May 2026—and I still haven’t received anything. According to them, my order was “delivered,” which is completely unacceptable and makes no sense.
I have sent approximately 20 emails trying to get answers, a solution, or at least a response, but I have been completely ignored. No product, no refund, no explanation—just silence.
This has been an incredibly frustrating and disappointing experience. At this point, it honestly feels like I’ve been scammed. The lack of customer service and accountability is shocking.
Do not buy from this company. Save your money, your time, and your peace of mind. I would never recommend this to anyone.

Hice un pedido en marzo de 2026 y ahora estamos en mayo de 2026—y aún no he recibido absolutamente nada. Según ellos, mi pedido fue “entregado”, lo cual es completamente inaceptable y no tiene sentido.
He enviado aproximadamente 20 correos electrónicos tratando de obtener respuestas, una solución o al menos algún tipo de comunicación, pero he sido completamente ignorada. No hay producto, no hay reembolso, no hay explicación—solo silencio.
Esta ha sido una experiencia increíblemente frustrante y decepcionante. A estas alturas, honestamente se siente como una estafa. La falta de servicio al cliente y de responsabilidad es impactante.
No compren en esta empresa. Ahorren su dinero, su tiempo y su tranquilidad. No se lo recomendaría a nadie.

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

I placed an order on April 6th for…

I placed an order on April 6th for their 8 piece
large roses set for a baby shower. The company double charged my my account and have not responded to my email informing them of this matter. I have not received the product. Disappointed that they are still selling on sites like pinterest 😕

April 6, 2026
Unprompted review
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Rated 1 out of 5 stars

Dear podunksbar

Dear podunksbar, we are the DIY wedding couple who’s struggle with money but we plan to marry this year. Really love giant flower because it’s my dream to use giant flower. Also love the beautiful catalogues you have. Sorry to say i really disappointed. I know you’re smart, and i hope someday you get a job or bussiness that didn’t disappoint others like you disappointed me and my partner. In the name of God, i willingly let go of our savings for your sake. Have a wonderful life.

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience, after one and half month later when I didn’t receive my package, I emailed customer service, but no solution, no refund policy, Only emails are exchanging with each other. Its not even deserve one star
Their service is able to get negative credibility.
Not to recommend any one.

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

Very furious… I've been asking for my…Now yesterday there saying it was delivered liars we didn’t receive anything. It’s time for our bank to get involved. We have to get the word out to everyone.

Very furious… I've been asking for my shipping date and with track # or model and payment proof im getting no where. I need to speak to a live person before I take my next step to report you. Call me you have all my info. Nilsa Concepcion. I was told it got delivered well were is it . Refund Refund. Can’t trust this fake company.

March 30, 2026
Unprompted review

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