Straightforward, cheap. Their hosting was a great place to start but once my site grew I had to migrate over to Hostinger as they’ve got a more robust memory handling environment. Namecheap was a grea... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The platform is relatively easy to use and have fantastic support services. The costs keep rising every year in tandem with the cost of living. The safety is top notch and premium services are assur... See more
Company replied
Using Namecheap for 5+ years. Many things are positive. There always space for improvement but in general pretty happy with them. The website builder ( sort of integrated ) was great but a n... See more
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I recently switched 2 domains and associated emails from GoDaddy to Namecheap because of the ripoff in cost and support. I haven't regretted it at all! Namecheap guided me though what I wanted and... See more
Company replied
Company details
- #48 of 65 best companies in Web Hosting Company
- #24 of 27 best companies in DNS Provider
- #203 of 354 best companies in Software Company
- #8 of 15 best companies in VPN Service
About Namecheap
Written by the company
Namecheap — Domain names, web hosting, email, and online security for less
Create a space online that’s all yours with Namecheap, the world’s second-largest domain registrar and global web services company.
Start by discovering the perfect domain, pair it with a hosting plan that scales with you, add security, then unleash your creativity.
Build a whole brand using our free and low-cost design tools, then promote it all using Relate Marketing Suite. Why not add a professional you@yoursite.com email address, so every communication sends the right message?
With Namecheap, you get industry-leading prices, 24/7 human customer support, and the peace of mind that security is at the heart of everything we do.
Founded by Richard Kirkendall in 2000 as a domain registrar, Namecheap has grown into a complete platform for building your presence online, with over 23 million domains under management.
Get our latest and greatest deals
Written by the company
- Visit namecheap.com/promos/ to see today's offers
- Make massive savings across our product range, every day of the year! Find out what you can save today at namecheap.com/promos/
24-hour customer support
Whatever you need, whenever you need it — our dedicated Customer Support team are online, and ready to help!
Just go to https://www.namecheap.com/support/
Contact info
4600 East Washington Street, Suite 300, AZ 85034, Phoenix, United States
- www.namecheap.com
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4.2
Great
21K reviews
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time waisters
time wausters . spend 3 hours to register a domain . Pleasee dont use heir ustomer suport hey promice you nonsense hey ask a lo of infos and hen they block your money 4 ten days
July 23, 2026
Unprompted review
Reply from Namecheap
Hello Gabriel,
Thank you for reaching out.
We regret any trouble you may have faced.
We'd be happy to look into this, but we’ll need some additional details to proceed.
If you can respond to the private request for more details we've sent you, we can look into what happened here, and help you.
Best regards,
Namecheap Team
Domain & Hosting Services with Great Support
I have been using Namecheap for several years for domain registration, hosting, and SSL certificates, and my experience has been consistently positive. Their platform is easy to use, pricing is competitive, and managing domains is straightforward.
July 13, 2026
Reply from Namecheap
Hello Randy,
Thank you for your feedback!
We are pleased to know our services have been meeting your expectations.
If you have any questions in the future, feel free to reach out. We are always ready to help!
Best regards,
Namecheap Team
Good domain name service
Have registered domains and used Namecheap for many years. They have some good deals. The dashboard and tools are a little tricky to navigate, but for the most part works well.
July 12, 2026
Reply from Namecheap
Hi Ken,
Thank you for sharing your experience! Knowing we've earned your trust over time means a great deal to us.
We're always happy to help!
Best regards,
Namecheap Team
I typically always have a good…
I typically always have a good experience when I deal with namecheap
July 12, 2026
Reply from Namecheap
Hi Tiffany,
Thank you for your wonderful review! It's great to know we've been able to provide you with a consistently positive experience.
Don't hesitate to reach out if you need help.
Best regards,
Namecheap Team
The Goat Viktor H., best customer support
The best customer support Viktor H, very friendly and professional. Not only did they fix the issue but went super smooth, a great help, he is the goat.
July 23, 2026
Unprompted review
Reply from Namecheap
Hi Ernis,
Thank you for your wonderful feedback! We're delighted to hear you had such a positive experience with our support team.
As a friendly reminder, Trustpilot may flag reviews that include personal information, such as the names of individual support representatives. We kindly ask that you avoid mentioning them in future reviews.
You can find more information in Trustpilot's guidelines:
https://legal.trustpilot.com/for-reviewers/guidelines-for-reviewers
https://support.trustpilot.com/hc/en-us/articles/223402108--8-tips-for-writing-great-customer-reviews
Thank you for your understanding!
Best regards,
Namecheap Team
Completely Satified
Only two words I have to say!
Completely Satified!!! <3
July 23, 2026
Unprompted review
Reply from Namecheap
Hi Ariful,
Thank you! We're delighted to hear you're enjoying your experience with us.
We truly appreciate your support!
Best regards,
Namecheap Team
Great support
Great support. I am using Namecheap for 14 years. And i am happy client of namecheap
July 23, 2026
Unprompted review
Reply from Namecheap
Hi Mohammad,
Thank you for your feedback! We're truly grateful for your trust over the past 14 years.
It's a pleasure to have you as part of the Namecheap family, and we're delighted to hear you've been happy with our support. We're always here if you need help.
Best regards,
Namecheap Team
The entire support team was amazing
The entire support team was amazing! Every agent I spoke with was incredibly patient and professional. The issue was resolved quickly and efficiently. Despite my slow responses (English isn't my first language), they were all very understanding and kind. Excellent support — thank you Namecheap!
July 22, 2026
Unprompted review
Reply from Namecheap
Hi Ali,
Thank you for your wonderful feedback!
We are so pleased to hear that our support team was able to resolve your issue quickly and efficiently. We always strive to provide patient and understanding assistance, and it's great to know we succeeded.
Best regards,
Namecheap Team
One of the best Chat support i recommend every one to choose namecheap
One of the best Chat support i love this service
July 22, 2026
Unprompted review
The best domain registration company
The best domain registration company, excellent experience!
July 12, 2026
fast transaction
July 11, 2026
Unprompted review
Terrible Hosting Experience
Very disappointing experience with Namecheap hosting. I had an SSL issue that affected all of my domains, and after more than 3 hours, support still couldn't resolve it.
They kept telling me “it will be fixed in 10 minutes,” but nothing changed. The responses also felt dismissive, as if my issue wasn't being taken seriously.
Really disappointed with both the hosting service and the support.
July 21, 2026
Unprompted review
Reply from Namecheap
Hello,
We’re sorry to hear about your experience and the difficulties you faced.
We'd be happy to look into this, but we’ll need some additional details to proceed.
If you can respond to the private request for more details we've sent you, we can look into what happened here and help you.
We hope for your cooperation!
UPD. Thank you for providing your account details.
We're genuinely sorry that your experience with us left you with this impression. This isn't the level of service we strive to provide, and we understand how frustrating it must have been.
We appreciate you taking the time to share your feedback. It helps us identify where we need to improve. If you ever decide to give us another opportunity in the future, we'll be here and happy to assist you in any way we can.
Best regards,
Namecheap Team
Anton and all team were amazing
July 21, 2026
Unprompted review
Reply from Namecheap
Hi,
Thank you for sharing your feedback!
We are delighted to know that you are satisfied with our customer support.
However, we'd like to remind you that reviews on Trustpilot should not include information that identifies individuals, such as names, phone numbers, or addresses. Such reviews may be flagged by the system, therefore, we kindly ask that you refrain from mentioning names of our customer support representatives in the future.
You can familiarize yourself with the policy of the Trustpilot platform in the following guidelines:
https://legal.trustpilot.com/for-reviewers/guidelines-for-reviewers
https://support.trustpilot.com/hc/en-us/articles/223402108--8-tips-for-writing-great-customer-reviews
Your understanding will be highly appreciated!
Best regards,
Namecheap Team
I like Namecheap because the platform…
I like Namecheap because the platform is easy to navigate, their customer service is superb and their prices beat all the other companies that I've used so far.
July 11, 2026
Uninterrupted service with sufficient…
Uninterrupted service with sufficient security features
July 11, 2026
Operation is as expected
Operation is as expected, no issues, invoicing on time with messages in advance
July 10, 2026
Good Platform
June 12, 2026
Fast instalation
Fast instalation, customer service very helpful, ready to help anytime.
July 21, 2026
Unprompted review
Reply from Namecheap
Hello,
Thank you so much for your kind words! We’re glad to hear our team could help you professionally. We’re always here if you need anything else!
Best regards,
Namecheap Team
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