Both our trip from Gatwick to the Southampton Port and back to Gatwick, were on time and the drivers were very helpful in loading and unloading our luggage. On our return trip from the port to Gatwi... See more
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Founded in 2012, Mozio was born out of CEO David Litwak’s experiences travelling to over 60 countries and struggling to find the best local options for getting around. A technology company at heart, Mozio is focused on helping connect customers, local companies, and global travel brands to turn what can be one of the most confusing parts of any trip – getting to and from the airport - into a delightful experience. Whether by train, bus, shuttle, sedan, taxi, limo, water taxi, motorcycle or helicopter, travelers using Mozio’s technology can search for and book the right option for them. Mozio’s technology solutions enable travel brands to drive customer loyalty and effectively monetize on the “last mile” of every trip.
Contact info
United States
- www.mozio.com
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Replied to 61% of negative reviews
Typically replies within 1 month
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I had a great experience with…
I had a great experience with Muangthong Taxis for my transfer from my hotel to Phuket Airport. The driver arrived on time, was polite and professional, and the ride was smooth and comfortable. I felt safe throughout the journey, and they made sure I reached the airport with plenty of time before my flight. The service was reliable, hassle-free, and excellent value for money. I would definitely recommend Muangthong Taxis to anyone looking for dependable airport transportation in Phuket. Thank you for the excellent service!
Totally recommended!
Booked for my mom, she was very satisfied, she said that the car was big and clean, driver was polite, helpful and friendly. Easy to find the location of pick-up, good service.
Disappointing B2B Partnership: Unreliable Suppliers & Zero Protection for Affiliates
After working with Mozio’s B2B affiliate portal for over two years and placing numerous bookings for our clients, we are forced to terminate our partnership due to repeated operational failures and unfair partner policies.
Recently, we experienced two separate incidents where Mozio’s local suppliers failed to deliver. In both cases, our clients arrived at the airport strictly on time, but no driver ever showed up.
While Mozio’s support team responded quickly—advising our clients to take alternative transport and opening an investigation—quick support does not fix the root issue: Mozio works with unreliable vendors who leave passengers stranded and ruin the customer experience.
The business impact on our agency has been severe:
Client Churn & Financial Loss: Frustrated by these disruptions, both clients lost trust in our agency, canceled all their remaining travel arrangements with us, and will not return.
Zero Commission Protection: While Mozio rightfully refunded the clients in full, they refused to protect our partner commission or hold their supplier accountable to compensate us. We invested time, labor, and live handling into these bookings, only to absorb 100% of the loss for a failure entirely caused by Mozio's vendor.
Mozio's current B2B model places the financial and reputational risk of their supplier errors squarely on the shoulders of their affiliates. Good support speed cannot make up for bad business practices. We strictly advise other travel agencies and affiliates to think twice before partnering with Mozio in their current structure.
Great communication before pick up
Great communication before pick up. Driver was very friendly and helpful with our kids.
Excellent Service
The cars were clean and the drivers were professional. They were on time and very safe while driving.
Excellent Transportation in Cabo!
We had rides to and from the San José del Cabo airport with this company. Both of our drivers were friendly and professional, and very prompt. No issues changing the time with our second ride, and I called the night before. I highly recommend this company!
Service you can count on
We have to wait for more than one hour at the Immigration counter and our driver dose this too. Thank you for waiting without extra Costa.
First experience
Excellent service that I would highly recommend. Reliable customer service with quick responses. The driver was polite had a clean car and had very good driving skills.
If you are thinking about a private…
If you are thinking about a private transfer with courteous and prompt drivers, look no further than Tiger Travel, the service they offer is definitely 5 star. The vehicles and drivers are of the highest specifications for the vehicles and very helpful informative operatives.
Great experience
Great experience,
The driver arrived early, and was very polite, very friendly and helpfull !!
Everything was perfect, we highly recommande.
A very good transfer by this company
A very good transfer by this company
On time safe and reliable
Great experience
Great experience. Friendly driver, great communication upfront
The driver was on time and friendly.
Super convenient, smooth service till the end
Arranged airport pick up for my brother
The pick up was there on time they followed all the instructions and they safely dropped my brother off to his location
no issues 10/10
Top Service.
Even with landing with no cell voice service the team worked their magic to connect me with my ride out of jfk.
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