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Momenterie Reviews 

4,853
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

This item was beautiful and just like the photos! My customization was perfect. It also arrived really safely packaged. My boyfriend loves it! Thank you! 10/10

Rated 5 out of 5 stars

Having our first kid and we told by a few friends about these boxes and we didn't quite believe, but we were quite surprise when it arrived. All the things you get inside are wonder and there is eve... See more

Rated 4 out of 5 stars

Perfect and my wife burst out in tears of joy, one corner was slightly damaged but nothing a frame can't hide. Over all we are extremely happy.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I couldn't be happier with this gift. The location on this print is where my girlfriend and I first met and where our relationship began. It's a place that carries a lot of history, me... See more

Company replied

Company details

  1. Gift Shop
  2. Costume Jewelry Shop
  3. Poster Store

Written by the company

Entdecke personalisierte Poster, Schmuck und mehr – Perfekt für besondere Momente. Gestalte Erinnerungen, die von Herzen kommen und ein Leben lang bleiben.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(4,853)

664 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Tears of joy

Perfect and my wife burst out in tears of joy, one corner was slightly damaged but nothing a frame can't hide.
Over all we are extremely happy.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Having our first kid

Having our first kid and we told by a few friends about these boxes and we didn't quite believe, but we were quite surprise when it arrived. All the things you get inside are wonder and there is even offers to help out even more.

Would highly recommend this even if you were fully sure, you won't regret it.

August 12, 2026
Unprompted review
Rated 1 out of 5 stars

My map arrived creased

My map arrived creased. I contacted customer support who offered a replacement or credit. I asked for credit and never heard from them again. Would not recommend.

June 12, 2026
Unprompted review
Momenterie logo

Reply from Momenterie

We’re very sorry that your map arrived creased and that you didn’t receive a follow-up from us. 💛 We’ve reached out to you so we can resolve this for you.

Rated 1 out of 5 stars

Product never recieved

Product never recieved
Customer Service does not reply to tickets
Scam??

August 18, 2026
Unprompted review
Momenterie logo

Reply from Momenterie

We’re very sorry for the delay and the frustration caused. 💛 We’ve reached out to you directly to look into this and help you further.

Rated 5 out of 5 stars

Better Than Expected!

Looks better in person than it did on the website! I cannot wait to present it to my wife for our 10yr anniversary! Not really a "leave a comment" guy, but this deserved an exception. Great price, great unique gift idea.

August 3, 2026
Unprompted review
Momenterie logo

Reply from Momenterie

Thank you so much for your wonderful review! 😊 We’re thrilled to hear that it looks even better in person and that you chose it for such a special 10-year anniversary gift. We hope your wife loves it! 💛

Rated 2 out of 5 stars

The poster was crushed and wrinkled

The poster was crushed and wrinkled. The packing box had been crushed in the middle.

August 5, 2026
Unprompted review
Momenterie logo

Reply from Momenterie

We’re very sorry that your poster arrived crushed and wrinkled. 💛 Please contact us through our contact page so we can look into this personally and help you with a suitable solution.

Rated 3 out of 5 stars

Fast delivery

Fast delivery. Nice interface. Too little ink on picture. Faded. I ordered once before from momenterie and it wasn't so light, the ink.

Now there's contrast between pictures. And I have to look at it every time when I walk the staircase (that's were they hang).

August 8, 2026
Unprompted review
Momenterie logo

Reply from Momenterie

Thank you for your honest feedback! 😊 We’re glad you liked the fast delivery and easy ordering process. We’re sorry that the print turned out too faded compared to your previous order, and we’ve reached out to you to look into this. 💛

Rated 5 out of 5 stars

Damage during shipping fromUSPS

Damage during shipping fromUSPS was quick corrected. I really appreciate the teams understanding and quick resolution!

August 3, 2026
Unprompted review
Momenterie logo

Reply from Momenterie

Thank you so much for your kind review! 😊 We’re very happy that we could resolve the issue quickly and that you were satisfied with our support. 💛

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