LUCAS DIVING Reviews 

They send the order real quick.
The diving mask was packed carefully and propper!
The prescriptional lenses were already installed, super service!
I am very satisfied about Lucas Diving.
Soon I am going to buy an additional diving torch. Probably also at Lucas Diving!

Best regards,
Raoul Claessen

Quick, punctual and accurate service. Goods arrived in Prague 2 days after the order was placed, nicely packed.

One item turned to be not immediately available despite the listing, that was clearly communicated together with available options. I chose a refund, which was posted to my credit card the next day.

The only downside I noticed was the declared "price match" policy which is not respected. All my e-mail inquiries about it were ignored.

I bought a Reliefband that was delivered with a manufacturing defect. I had to return it at my own expense because Lucas Divestore refused to issue a return label, despite their legal obligation to do so. I received the second Reliefband, which also had a manufacturing defect. This time, the store did issue a return label, but it was very difficult to get a refund for the product... I even had to get my bank involved. This whole process was highly unpleasant, time-consuming, and in the end, I was left with a €38 loss.
​The after-sales customer service is very slow and unpleasant. I strongly advise against buying from this store. If anything goes wrong, it is almost impossible to get problems resolved in a satisfactory or legal manner.
​I'm giving it one star because I can't give it zero

simply everything was perfect. received the reg. in Hungary 5 days after the order

I had a great experience with Lucas Dive Store, both online and in person.

I first made an online purchase, and the whole process was smooth—clear communication, fast response, and the items arrived exactly as described. It gave me a lot of confidence in their service.

Later, I visited the store directly to buy scuba diving equipment, and the experience was even better. The staff were friendly, knowledgeable, and took the time to explain the products without being pushy. They helped me choose the right gear based on my needs, which I really appreciated.

Overall, Lucas Dive Store offers reliable service, quality equipment, and a professional yet welcoming atmosphere. I would definitely recommend them to anyone looking for diving gear, whether shopping online or in-store.

I had the opportunity to shop in-store and I really liked how well-stocked it was. Due to distance (NL-PL), I made my second purchase online. Thank you for the quick responses and advice via email. I am looking forward to use my new set of regulators :)

A team that really does its job well! Communication with customers is perfect!

Very responsive and supportive team.

I've got some custom orders, which they handled with eez. Also fast delivery in EU. Kudos!

Highly professional and prompt. The best diving gear shop. Highly recommended!

Absolutely awful company to deal with.
I had to chase them up to get update on the order to UK. After constant delays, customer service advised it has been posted, and by me not responding to their email in few hours they have decided to cancel the order completely.
Waste of time and unreliable company..

Ive been shopping multiple times from this website. Its always amazing :)

Good internet site. Good products. Fast delivery

I received what I ordered in a reasonable time.
Small remark though: could not find the article I wanted when the site was in french version, but I could order it from the english version...

Delivered on time, well packaged.
The site is easy to use and I could find what I want easily !
1 small issue, some articles can be found on the English version of the site but not on the French version…

Trustfull merchant, excellent service, rare item availability, well packaged item, fast shipping.

Prices were great, service was fast, communication was clear. Thanks as always Lucas Dive Store!

Top quality, excellent pricing, fast delivery.

Good assortment, very quick replies if you have any questions. Competitive pricing. Good business practise.