Local Surveyors Direct Ltd Reviews 

824
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers had a great experience with this company. Customers frequently praise the service for being quick, easy, and effective in finding specialist services. Many highlight the rapid response times, receiving multiple quotes and contacts very quickly after their initial inquiry. Staff members are often described as professional, courteous, friendly, and efficient, providing reassuring expertise. However, some customers noted dissatisfaction with the contact process, reporting an overwhelming number of calls, emails, and SMS messages from multiple companies after submitting details. These reviewers felt they were not clearly informed their information would be widely shared, leading to unwanted contact and generic quotes that didn't always meet specific requirements.

What people talk about most

Service

Customers had positive experiences with service, often praising the swift responses and professional conduct... See more

Customer communications

Consumers find contact to be ambiguous, with many reporting an overwhelming number of calls, texts, and... See more

Response time

Customers consistently note positive experiences with response times, with many reporting rapid and swift... See more

Staff

Clients share positive opinions on staff, with many reviewers praising their professionalism, politeness, and... See more

Website

Reviewers highlight ambiguous aspects of the website, with some finding it quick and easy to use for finding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have used LSD before for valuers, level 3 surveys and now EICR. Quick response from some of the people who were listed and easy to engage. Not always the least expensive compared to other sites, but q... See more

Rated 4 out of 5 stars

Put my details into the web site .Expected to have to contact the companies myself but received a message from a local company .Giving me a price guide & timeline. Rang the company and arranged an ap... See more

Rated 5 out of 5 stars

I received several quotes from Local Surveyors Direct and chose Dan Bowley of EPC Provide. Dan arrived on time, was friendly but professional and carried out the assessment quickly but throughly. I re... See more

Rated 5 out of 5 stars

Quick and easy site to use to find specialist services. Had rapid responses from a number of local EPC assessors. I chose Kai Harper based on his reviews. Kai was very professional, courteous and info... See more


Company details

  1. Architect

Information provided by various external sources

Local Surveyors Direct is a property website that helps link customers with suppliers. Our main business is helping home owners and home buyers make contact with Building Surveyors, Structural Engineers, Architects, Domestic Energy Assessors, Electricians, Drainage Contractors and other people providing property related services. In addition to domestic property we also provide a comprehensive range of services for commercial property. These services are provided over the whole of the United Kingdom by a comprehensive network of suppliers which has been steadily built up since the website first started operating in 2005.


Contact info

4.0

Great

TrustScore 4 out of 5

824 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(824)

106 reviews in the last 12 months

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Rated 5 out of 5 stars

Help with a planning application on a listed property

All went well with using Local Surveyors Direct Ltd, I had plenty of response to my request that was a quite specific requirement, both in terms of the work I needed to be done, and the size of the job and time scale. Of the ten companies that responded all were sensible and local, one obviously meet my requirements, and I a have already had a meeting with them, they have reviewed the job, and I awaiting a quote for work I require to be done, which I will have in a few days time, which is great.

July 22, 2026
Unprompted review
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Rated 3 out of 5 stars

E mail one company

E mail one company . No reply. Called the next one and left voice mail nothing . The only who did e mail wants £30.00 more than what I have now booked

June 24, 2026
Unprompted review
Rated 1 out of 5 stars

They send your data to everywhere!!

I really did not expect my details to be passed to every single surveyor in the country. It’s presented as a tool to get quotes, but it uses all your data to send enquiries to every single surveyor which is crazy. My email has been spammed with emails, i had at least 4 calls in one day, and a couple of scam messages already. Big mistake, I will try to get my data removed now one by one from those surveyors and this website.

June 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Interesting Choices

It would seem that I have a good selection of surveyors to choose from. I'm not ready to proceed yet, but I like what I have received so far and have enough information to make an informed choice when the time is right.

June 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent Service

Quick and easy site to use to find specialist services. Had rapid responses from a number of local EPC assessors. I chose Kai Harper based on his reviews. Kai was very professional, courteous and informative. First class job at a fair price.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Site

I used this site and a local structural engineer at Regis UK Properties Ltd contacted me next day and came on the same day which was a bank holiday to inspect my property. Dr Jason was polite, knowlegable, reasonably priced and has continued to offer advice and support even after receiving payment. I would highlighly recommend. Dr Jason picked up so many issues with the building works that even building control failed to do.

May 26, 2026
Unprompted review

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