LIGHTPARTNER Reviews 

1,475
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

service was awesome and the support I got from Anders Christensen was fast and efficient! with same day delivery and office support like this, i will be sure to use Light Partner again

Company replied

Rated 5 out of 5 stars

The really helpful and friendly sales staff gave professional advice and made sure all the demands on my order were met

Company replied

Rated 5 out of 5 stars

Lots of stuff for recordings of audio, photo and video. Fast delivery and reasonable prices.

Rated 5 out of 5 stars

Wow. I clicked. I ordered. The next day I picked up. So smooth. I've bookmarked Light Partner because I'll definitely be buying from them again. Thank you!

Company details

  1. Lighting Wholesaler
  2. Audio Visual Equipment Repair Service
  3. Camera Store
  4. DJ Supply Store
  5. Lighting Store

Written by the company

Vi leverer lyd- og lysudstyr samt tilbehør til den professionelle underholdningsbranche. Vi sender lagervarer bestilt inden man-torsdag 16:00 samme dag og kl. 15.00 fredag


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,475)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great Service

The really helpful and friendly sales staff gave professional advice and made sure all the demands on my order were met

October 15, 2024
LIGHTPARTNER logo

Reply from LIGHTPARTNER

Hi Rouven thank you for your review and the 5 start rating!

We’re pleased to see that our sales team provided you with professional assistance and fulfilled all your needs for your order.

Our goal is to consistently provide friendly and professional advice, and we're delighted that this matched your experience.

Best regards,
The Light Partner Team

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Rated 5 out of 5 stars

Extremely responsive customer service

Extremely responsive customer service; Anders helped ensuring i got my product on time despite the lack of it in stock.

February 2, 2022
LIGHTPARTNER logo

Reply from LIGHTPARTNER

Hi Radu.
Thank you for the great review and the 5 star rating. We are happy that we could help you and that you got what you ordered on time.

Best regards
Anders, Light Partner

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Rated 5 out of 5 stars

service was awesome and the support I…

service was awesome and the support I got from Anders Christensen was fast and efficient! with same day delivery and office support like this, i will be sure to use Light Partner again

October 13, 2021
Unprompted review
LIGHTPARTNER logo

Reply from LIGHTPARTNER

Hi Michał
Thank you for the great review and the 5 star rating. We are glad to hear the delivery was quick and efficient and that you have had a great experience with Anders from our support team.

We hope to see you again in the near future and if you require support again in the future do not hesitate to give us a call.

Best regards
Claus, Light Partner

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Rated 2 out of 5 stars

Too long shipping time

I ordered a mixer the 27th of February, aware I could have waited up to 21 days before delivery.
After few days, they write the product will come by April/start of May.
The 14th of May they tell me the product is delivered to them.
The 26th of May they tell me they will re-stock the 30th of July.

Always very kind in answering emails and dealing with customer, but either supply chain or the supplier need to improve.

May 26, 2021
Unprompted review
LIGHTPARTNER logo

Reply from LIGHTPARTNER

Hi Simone,
Thanks for your review, all feedback helps us improve :-)
We are happy that you think positively about our level of service concerning the communication, but at the same time we're very sorry things haven't
worked out as it normally does with delivery and expected delivery dates.
We have done our best to communicate time frame up front, but there's been issues with keeping up with production, so the dates of delivery we've been
depending on from our supplier have not been kept as promised.
We are doing everything we can to make sure this will not happen again (and luckily we're in a position where it very rarely does),
but a lot of businesses around the globe are facing issues with production and delivery time at the moment.
We will continue to do our very best to keep our customers updated regarding orders at all times, and with that also be realistic on delivery time so no one misses a deadline.

Kind regards
Jonas (service)

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