Our organization placed a re-order of custom lapel pins for its lifetime members after five years. I received an immediate response from Mike at Lapel Pins, who had already located our original order... See more
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See what reviewers are saying
It was a pleasure working with LapelPins from start to finish and the high quality of our finished hard enamel pins is beyond what I'd even dreamed when I placed the order. Plus, we received the order... See more
An organization that I'm associated with ordered 100 pins. Our art was a Photoshop jpeg and PDF. The art was larger than the pin, but we were still worried it might not have been "perfect". We receiv... See more
Lapelpins has a super simple process to get your pins made. The artist made the render exactly to my description. After approving the artwork the pins were delivered before the expected delivery date.... See more
Company details
- #18 of 38 best companies in Promotional Item Store
- #86 of 251 best companies in Business to Business Service
Written by the company
Wide selection of custom pin styles. Lapel pins and enamel pins are low cost and easy to design. Lapel pins are great ways to reward employees, showcase your company with a logo, and honor veterans! We also offer custom pins and enamel pins that are made in the USA. Enjoy on-time delivery and friendly customer service.
Contact info
United States
- 800-781-8806
- info@lapelpins.com
- www.lapelpins.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Slow response time
Slow response waiting to discuss a discrepancy with an order. A repeat order that the product does not look or feel like the first order.
Fast response and delivery time
Fast response and delivery time. Also, I couldn't find the artwork and they were able to pull a previous year's order from us and get us fixed up. 10 out of 10 recommend.
Great experience with the company
Great experience with the company - they helped me finalize the design, loved what we got, team is very knowledgeable and I'd use them again!
Our organization placed a re-order of…
Our organization placed a re-order of custom lapel pins for its lifetime members after five years. I received an immediate response from Mike at Lapel Pins, who had already located our original order. After confirming the design and making payment, we received the shipment three weeks ahead of the ETA. Thank you, the pins look great!
Our team LOVED the product--QUALITY
Our team LOVED the product--VERY high quality and the magnets are powerful and stayed put. We were the envy of a convention because our team had great lapel pins. Thank you!!!
Great quality pins!
Quick email responses from Lapel Pins! The shipment came much faster than anticipated. The pins are super high-quality.
In time delivery and perfect product
In time delivery and perfect product. Thank you.
Easy to order and received in a timely…
Easy to order and received in a timely manner!
Great Experience
The staff was quick to respond and the end product turned out great. Highly recommend.
Very pleased!
Pins turned out very stylish and professional. Shipping came sooner than expected.
They came out very professional
They came out very professional. It was a very quick turnaround that meant a lot to me during Christmas season. I wanted to make my soulmate smile anonymously and I’m sure he did. Thanks…..
HIGHLY RECOMMEND lapelpins.com!
Will recommend your company to all of my friends and colleagues. Excellent products and artwork. Thank you very much.
Terrible estimate of shipping
Terrible estimate of shipping , would have never ordered had I know this was coming from China
Reply from LapelPins.com
Amazing work
Amazing work. They designed exactly what we envisioned, and they came out perfect. And the delivery was sooner than expected.
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