Landal GreenParks Reviews 

In my opinion a terrible company that does not look after it's investors. Everything sounds good but it is only on paper.

Biggest fraud scam with many scammers and companies involved. I’ve invested through other comapnies and my income has stopped whilst the lodges are still being rented out and company generates income.

Pay our monies back!

SCAM. Thieves! Ponzi scheme! Avoid, don't even stay there and support these con artists who stole from innocent people like myself!

I am currently compiling a spreadsheet of all investors who helped pay for Landal Barnsoul in the UK. for circa £18 million amongst 200 investors. We were supposed to be receiving a quarterly return but these all stopped in April 2024 and all investors have lost the majority of their life savings. Landal Greenparks UK and Belvedere Leisure Resorts plc are both denying any existence of contracts and a fraud case is currently underway with City of London Police. If you pay to stay here you are just lining their pockets.

These guys are absolute crooks. Landal has have conned myself and hundreds of other investors who have purchased eco cabins on their site.

Everything started well, by paying us our agreed rental amounts on time. But the agreed rents soon stopped, and now they are refusing to acknowledge our investment at all.

Hundred of other people have been scammed away from their hard earn savings in this way. Meanwhile they are still profiting from our eco cabins we purchased from them.
I urge anyone not to use their holiday parks

Absolute scam! I invested all my savings on this, bought a plot and now they have taken everything I worked for. No more payments to the investors. All of us are suffering! These people have no heart.

Landal Greenparks in uk is renting out my unit I own, and refusing to pay me a cent. Fraud case ongoing-avoid the crooks !
Don’t even stay here and support these despicable people that steal from normal people.

Con artists! Stole my money and built a lodge with it, stopped paying rent to me and 145 more innocent victims. Avoid at all costs.

Awful stay - rubbish service

MULTIPLE ISSUES SO DID NOT GET FULL EXPERIENCE
- COLD HOT TUB
- RUDE STAFF
- SHOWER DIDN'T DRAIN
- SOMEONE IN ALLOCATED CAR PARKING SPACE
- PUBES ON BED
- FROZEN FREEZER
- UNABLE TO USE COFFEE MACHINE

MANAGMENT AND CEO PAUL NOT GIVING SIGNIFICANT COMPENSATION - CARE ABOUT THEMSELVES AND MONEY IN THERE POCKET, DO NOT BOOK A STAY WITH THEM

Terrible customer service.

I cancelled the booking and they tried to charge me more than the agreed cancellation fee.

When I ring customer service they often just hang up and say dismissive comments like they don’t have access to emails.

Pretty shocking and probably the worse customer service I have experienced.

Avoid.

Apparently the UK arm of Landal is much better.

If you’re planning to stay in Landal Greenparks Sluftervallei Texel during old and new to protect your dogs from fireworks DON’T. They advertise that they are a firework free park but the most fireworks were set off in the park itself including outside the reception !!! Not just on the 31st but days before and after. My dog nearly died!! I rang the emergency no on several occasions but nothing was done about it.
The bungalow we stayed in was outdated and the cleanliness could have been a lot better.

I had a wonderful time at Landal. I was with my family (husband and 6 year old daughter). There were plenty of activities as well as for the children and adults. Would definitely recommend!

Awful customer service. We were already 2 times in holiday in one of their apartments. My wife accidentally deleted our third booking instead of just postpone it to a year later. She directly called the customer service and explained the mistake. They refused to make a new booking for the next year but kept our 400 Euro we paid for the deleted booking. We will never again book something at Landal!

I cancelled a reservation within 14 days of booking and before 30 days of travel. I called Landal to cancel and they told me on the phone that I would receive 100% of my money back. Fast forward 2 weeks later, I only had 70% of my money deposited back into my account. I've tried to call Landal three times now. First time, I waited on hold for 20+ minutes only for the rep to accidentally hang up on me. I called back again and waited on hold again for 20+ minutes and got hung up AGAIN. Called back again and am again waiting 20+ minutes. My cancellation was within their stated policy and I want my full refund. Absolutely absurd to not be able to reach a representative on the phone when they've basically stolen my money. I also can't find an email address or any other way to contact them. I always loved staying at Landal's but this experience is seriously making me reconsidering another Landal vacation.

Very disappointed with Landal.NL, we booked a holiday back in November 2019 to visit Landal Kasteel De Cauberg in August 2020, this of course was cancelled due to Covid travel restrictions, they offered us a giftcard holiday voucher to rebook for this year, so we booked a trip 7 nights to Landal Het Vennenbos in May 2021 this year, the remaining balance is due to be paid now, again due to UK block on travel we are unable to go, and would face £5,000 fines each if we tried to travel, even if restrictions are lifted by then, with all the PCR covid tests £95 per person each way and return journey on ferry for 5 people, tests to enter each county, we are going by car and ferry so would need to travel thru France, Belgium then Holland, tests needed in all countries 10 days in quarantine when you get there, we are only going for 7, it would just be too unaffordable due to all the extra testing costs for 5 people, an extra £3500+.
Landal GreenParks still refuse a refund, saying we agreed to their terms and conditions, did we know Covid was going to be around when we booked in November 2019?? We are now taking legal advice to fight for refund as we are unable to travel this year due to the covid uncertainty in Europe. France is now in lockdown.
LANDAL are being very unhelpful, we have been loyal customers for 10 years, but after this will be using Center Parcs in future. VERY DISAPPOINTED AND WILL WARN OTHERS TO AVOID THROUGH PRESS AND MEDIA.
My reply to your message -
As stated in all your messages via Twitter, another giftcard voucher is not acceptable. We would like a full refund, it is now in the hands of my solicitor / lawyer.
Reply 05/04/21
We had already paid by voucher from last year 07/2019, so you are saying in your reply, that the amount can be repaid within the year of issue for unused holiday, we paid by voucher, please Refund!

Stay was okay but we felt there was not enough activities for people over the age of 13.

Second year in a row that landal let us down. Managed to reserve a bungalow with Bath & sauna, turns out the maintenance state is so poor we can't use the bath because the water comes through the ceiling when you pull the plug. It's a crap company selling hot air.

Landal cancelled our reservation made only a month ago for new year eve 2020 and they refuse to return the money instead they will give a voucher that we could use next year, so they are using our money to maintain the parks?
shame on you! , we also have bills to pay and we need our money back!, we havent receive any service from you why should you keep our money?

We stayed in Landal Port Gerve over the weekend and the house was in truly poor condition. It was infested with silverfish, the stairway was super loud so that everyone in the house wakes up at night (it must be replaced) the toilet was stinking of urine and there was no oven to bake. I'm a regular at Lanlal Park Mont Royal, which is heaven comapered to this. Only the location and the price get those two stars. We will try Center Parks in October, I hope this will be better.

Appalling customer service. They cancelled because of coronavirus and have nearly £2000 of my money. They don’t respond to emails and aren’t taking calls. I cannot get my
Money back.