Jones & Co Solicitors Reviews 

164
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Pater Jones himself took on my family court application me and my wife on edge of ending 20 years of marriage together. Peter jumped in just first court hearing he came up with multiple options on t... See more

Rated 1 out of 5 stars

Would not recommend this company. They pick and choose. Who they wish to deal with. After having a free session on a Tuesday Evening. Told by receptionist to have all my information wi... See more

Rated 5 out of 5 stars

Highly recommend Jones&Co having used them for 3 property sales recently. Emma and her team Jacqueline,Kim and Aimee handled our latest sale which fell through due to buyers pulling out twice ( sale... See more

Rated 5 out of 5 stars

If you want some one to guide you through what could be a daunting experience then I would highly recommend Jones & Co. Philip Armstrong was extremely professional and informative without being ov... See more

Company details

  1. Law Firm
  2. Conveyancer
  3. Criminal Justice Attorney
  4. Employment Attorney
  5. Family Law Attorney
  6. Legal Services

Written by the company

At Jones & Co Solicitors we provide expert legal advice and services to businesses and individuals across North Nottinghamshire and South Yorkshire from our offices in Retford, Ollerton, Bawtry and Harworth. Our specialist areas of law include Commercial Property, Criminal Defence, Dispute Resolution, Employment Law, Family and Matrimonial, Personal Injury, Residential Conveyancing and Wills, Probate and Trusts. We have more than 70 staff, including six partners, giving our clients a strength and depth of knowledge and expertise across all these areas. We appreciate that each client’s needs are different and we are flexible in our approach, providing structured, practical advice. Jones & Co. has a long established relationship with businesses and people across our region. As a business, we believe we have a social responsibility to help the communities that we work and live in.


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4.2

Great

TrustScore 4 out of 5

164 reviews

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Replied to 71% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(164)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Pater Jones himself took on my family…

Pater Jones himself took on my family court application me and my wife on edge of ending 20 years of marriage together. Peter jumped in just first court hearing he came up with multiple options on table saved me and my wife fortune to have best agreement before even finishing first court hearing. Now both working on our relationship possible another chance. Cznt thank Peter enough. His with heart..he wasn't after my money. Definitely i recommend him one of the best !

August 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Would not recommend this company.

Would not recommend this company.
They pick and choose.
Who they wish to deal with.
After having a free session on a Tuesday
Evening.
Told by receptionist to have all my information with me.
I was told by the solicitor that he did not want to take my money off me.
And would not fight my case with Bassetlaw
Law. Housing Department.
The last comment from this solicitor was
Bassetlaw are a nightmare.
Push me towards Citzen advice.
Said the same to the lady that before myself.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

A tough choice

Faced with a time-sensitive legal matter, I was able to access an expert in the field within 24hrs of my initial contact. The process was explained to me in great detail which avoided any unnecessary anxiety and delay. Within 48hrs my position was clear and the matter was well down the path of resolution. I received updates, even though the period of time was relatively short, which kept my confidence high. From start to successful conclusion, I felt that I was in very capable, and importantly empathetic, hands throughout.

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

Very unprofessional,shocking…

Very unprofessional,shocking communication and every time you need to speak to your solicitor obout somthing there “working from home”,the procedure for buying or selling anything is so slow it’s painful.will never use again.

April 26, 2026
Unprompted review
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Rated 2 out of 5 stars

Probate matters very poorly handled

Probate matters very poorly handled. As joint excecutor on my mother in law's estate I thankfully took the initiative to close accounts etc and produce the accounts for the estate . The lawyer I was dealing with was relatively inexperienced and made number of mistakes, was not proactive and lacked a lot of common sense that the resulted in the estate being would up far slower than expected. Also redid the accounts in a different format which was completely unneccesary as I have experience at winding up two other estates in the last few years. I did about 75% of the work and the fees charged in my view were extortionate compared to what other lawyers have charged for similar work where I have been an executor. I challenged this and got no reply which says it all!

November 28, 2025
Unprompted review
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Reply from Jones & Co Solicitors

Dear Alan,

Thank you for taking the time to provide your feedback. We are genuinely sorry to hear that your experience with Jones & Co Solicitors did not meet your expectations. At Jones & Co, we strive to provide the best possible service to all our clients, and we regret that we fell short in your case.

We would appreciate the opportunity to understand more about your concerns and to address them. If you would be willing, please contact us directly at info@jonessolicitors.co.uk to discuss your experience further.

Thank you again for your feedback, and we hope to hear from you soon.

Kind regards,
Jones & Co Solicitors

Rated 5 out of 5 stars

My employment circumstances changed…

My employment circumstances changed very suddenly and I required legal advice to review a redundancy settlement over a very tight timescale. Andrew was not only professional, acted swiftly, he also provided much needed reassurance which was greatly appreciated. I could not recommend Jones & Co solicitors enough.

March 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Reece wall at jones and Co

Reece at jones and co is a star. (She/her) The most responsive solicitor and a perfect match for my solicitor requirements when buying and selling a property. Prompt, communicative , professional and honest. A life long returner for me.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Professional efficient friendly service

Greatly appreciated the recent work with Rob Newby and assistant Rachel (wills and probates). We had complex issues with a family trust and had tight deadlines. Rob was brilliant, responsive and helpful with all my questions, communications by email and phone were excellent and timely, and the work was done very quickly and efficiently.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

I cannot thank Jones & Co Solicitors…

I cannot thank Jones & Co Solicitors enough for their guidance and support over the last couple of years.

From the outset, they were professional, knowledgeable and highly responsive. The team kept me and my family informed at every stage, explained everything clearly which has taken the element of stress away allowing us to manage our situations much easier.

Each member of the team I have contacted, whether by phone, email or in person have been incredibly helpful and a pleasure to work with.

I would not hesitate to recommend Jones & Co Solicitors to anyone in need of reliable and efficient legal support.

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

Not recommended

Having been a client of Jones and Co Solicitors, I sadly cannot, in all good conscience, recommend them to anyone.

February 11, 2026
Unprompted review
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Reply from Jones & Co Solicitors

Thank you for taking the time to provide your feedback. We are genuinely sorry to hear that your experience with Jones & Co Solicitors did not meet your expectations. At Jones & Co, we strive to provide the best possible service to all our clients, and we regret that we fell short in your case.

We would appreciate the opportunity to understand more about your concerns and to address them. If you would be willing, please contact us directly at info@jonessolicitors.co.uk to discuss your experience further.

Thank you again for your feedback, and we hope to hear from you soon.

Kind regards,
Jones & Co Solicitors

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Rated 5 out of 5 stars

Great All Round Service

If you want some one to guide you through what could be a daunting experience then I would highly recommend Jones & Co.
Philip Armstrong was extremely professional and informative without being overly formal making us feel relaxed throughout
He covered every question and area we had concerns about and made suggestions on matters we hadn’t considered
I must also mention Jasmine who promptly dealt with any queries and emails along the way
All in all great customer service throughout

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

We completed ahead of schedule!

This is the second time we've used Jones & Co for conveyancing and I'd have to say their service is absolutely outstanding. Both times we've been represented by Gill Hempstock, who's knowledge and professionalism has been second to none and without a doubt the very reason we have, and will continue to recommend Jones & Co to absolutely everyone. Gill kept us fully informed throughout the entire process and quickly put our mind at ease answering any questions we had. We couldn't be more grateful. Thankyou!

January 9, 2026
Unprompted review
Rated 1 out of 5 stars

Wills and probate to take 3 years to…

Wills and probate to take 3 years to settle my parents estate. No fixed fee but the bill is based on time taken. Gareth Day unorganised and false promises and described to me as a Swan (elegant and sophisticated on the surface but below the water line unorganised and almost out of control). Opening letter from the firm gave timelines to settle the estate of 6 to 12 months, probate came back after 6 months which is normal but Gareth’s work took a further 2.5 years to complete, lost paperwork, signatures for investments requested multiple times and false promises. Be very careful when choosing your solicitors for such an emotional event in your life. I would not recommend.

October 24, 2025
Unprompted review
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Reply from Jones & Co Solicitors

Thank you for taking the time to provide your feedback. We are genuinely sorry to hear that your experience with Jones & Co Solicitors did not meet your expectations. At Jones & Co, we strive to provide the best possible service to all our clients, and we regret that we fell short in your case.

We would appreciate the opportunity to understand more about your concerns and to address them. If you would be willing, please contact us directly at info@jonessolicitors.co.uk to discuss your experience further.

Thank you again for your feedback, and we hope to hear from you soon.

Kind regards,
Jones & Co Solicitors

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Rated 5 out of 5 stars

Legally and Professionally Amazing.

Highly recommend Jones & Co. Ollerton branch, for the depth of knowledge and expertise that we needed when preparing
family Trust and Probate.
Mr Charles Daysh, explained very patiently
the process to benefit our situation. Every aspect we worried about, was covered legally and professionally and we can’t thank him enough.
Also Joe, and Emmy thank you for making us feel ‘looked after and welcome’
Finding Jones & Co., was like finding sunshine
on a dark day.

September 9, 2025
Unprompted review
Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with this conveyancing firm. The solicitor handling my case was unprofessional, uncommunicative, and generally unhelpful throughout the process.

I would not use this firm again and would not feel confident recommending them to others.

June 1, 2025
Unprompted review
Jones & Co Solicitors logo

Reply from Jones & Co Solicitors

Thank you for taking the time to provide your feedback. We are genuinely sorry to hear that your experience with Jones & Co Solicitors did not meet your expectations. At Jones & Co, we strive to provide the best possible service to all our clients, and we regret that we fell short in your case.

We would appreciate the opportunity to understand more about your concerns and to address them. If you would be willing, please contact us directly at info@jonessolicitors.co.uk to discuss your experience further.

Thank you again for your feedback, and we hope to hear from you soon.

Kind regards,
Jones & Co Solicitors

Rated 1 out of 5 stars

Go elsewhere!

It as taken a solicitor three years to sort out two relatives Wills at this company in Retford. I am no expert, but, i am sure it shouldn't have taken this long to sort! It took another solicitor approx' six MONTHS to sort two Wills/Probate out so why it took so long with our cases, i don't know! On a house sale, we didn't receive any correspondence from the conveyancer to keep us Updated Until i contacted them! Surely it is not down to the grieving clients to Push for a closure but we Had to because it took too long! It is okay doing a Will with them but when people are grieving They need it sorting has soon as possible, not eighteen months later!
From a unhappy ex client that will not be Recommending this Company to Anybody!!!

May 13, 2025
Unprompted review
Jones & Co Solicitors logo

Reply from Jones & Co Solicitors

Dear Lisa,

Thank you for taking the time to provide your feedback. We are genuinely sorry to hear that your experience with Jones & Co Solicitors did not meet your expectations. At Jones & Co, we strive to provide the best possible service to all our clients, and we regret that we fell short in your case.

We would appreciate the opportunity to understand more about your concerns and to address them. If you would be willing, please contact us directly at info@jonessolicitors.co.uk to discuss your experience further.

Thank you again for your feedback, and we hope to hear from you soon.

Kind regards,
Jones & Co Solicitors

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