Best online grocery shop with more discounts. Weekly deals with affordable price which I believe attracts customers very much. Especially their packaging is very neat and secure. I am happy to shop w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am extremely impressed with Jamoona’s customer service. I had an issue with my order and they handled my complaint so quickly and professionally. They listened to my concern and immediately took... See more
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In one of the order, a heavy parcel was not delivered to the door and they made sure to be delivered at door the next day! In another order when an perishable item went bad due to high temperatur... See more
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The Vegetables were not fresh and one packet was broken when I received the parcel. But later customer service team contacted me regarding the issue and they offered me refund or voucher code. So I a... See more
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Company details
About Jamoona
Written by the company
Craving the authentic and genuine flavors of South Asia and India right here in Germany? Look no further. Operating from our expansive 5000 sqm warehouse in the beautiful town of Biebesheim am Rhein, we at Jamoona have been dedicated to bringing the heart and soul of Indian grocery online to Germany since 2018. With over 1,500 products in stock and more than 130,000 satisfied customers, our commitment to quality and service is unmatched.
Contact info
Buddha Gourmet Foods GmbH, Am Winkelgraben 1A, 64584, Biebesheim am Rhein, Germany
- +49 (0) 6258 130 410 0
- info@jamoona.com
- www.jamoona.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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All goods purchased are in excellent…
All goods purchased are in excellent condition and exact same showed in image
Too good quality
September 1, 2026
I just love Jamoona
I just love Jamoona, very reliable with fast delivery. And all my orders always came as described, i even got some gifts this time around, thank you Jamoona, they where very tasty and delicious 😋👌👌👌🥰❤️💕.
September 1, 2026
It was good
It was good. But as i ordered a sweet which was not there in your stock. So instead of sending the rest of the item or giving me voucher.. you can ask me that do you want any other sweet. Which will be a good option. Because if you would have asked me ..i would have said yes to other sweet i stead of peda.
August 31, 2026
You are the best🫡
September 1, 2026
Appreciate!
First of all, thank you so much. For bringing all food to Germany and super Thanks for the Quality and delivery speed, packaging as well. Awesome!!
August 31, 2026
Well frozen items we very well packed
August 31, 2026
my first experience and it’s was…
It was my first experience and it’s was good service and the quality of product is also very good. Thank you 😊
August 31, 2026
Delivery was super good
August 31, 2026
I placed a order for my sister in…
I placed an order for my sister in Germany from Australia am very impressed with the service and the information about the delivery step by step
Highly recommended will order again
August 31, 2026
The vegetables were not up to the mark
The vegetables were not up to the mark, like they were bit old (when we purchased at first they're okay but now they're not).
Also, for the past two orders I get the delivery delayed by a day or two. . (Just mentioning because of my star rating).
August 31, 2026
Reply from Jamoona
Dear Mani,
We’re sorry to hear that the vegetables were not up to their usual quality, and we also sincerely apologise for the delays with your recent deliveries. Unfortunately, the extended transit time may have affected the freshness of the items.
Our team member has already contacted you to look into this and resolve the matter. Thank you for your feedback and for giving us the opportunity to make this right.
Best regards,
Team Jamoona
Expired product with reprinted dates
July 5, 2026
Reply from Jamoona
Dear Osama,
We’re sorry for the concern caused and we take these complaints very seriously. Our team member has contacted you to look into this matter and resolve this for you. Thank you for bringing this to our attention.
Best regards,
Team Jamoona
Delivery on time and they sent a free…
Delivery on time and they sent a free Haldiram gift which is a nice addition!
August 30, 2026
Fantastic service
Fantastic service! My parcel was lost and they immediately sent a replacement without any hassle. Always great quality, very responsive, and truly caring customer support. Highly recommend.
August 27, 2026
Reply from Jamoona
Hi Dinesh,
Thank you so much for your order and for sharing your experience! We’re really glad our team could step in quickly and get your replacement sorted. It means a lot to know you’ve been happy with both our products and service.
We look forward to serving you again soon!
Best regards,
Team Jamoona
They are awesome
They are awesome, the customer service is awesome and super fast. i have had nothing but great experience with them
September 3, 2026
Unprompted review
Reply from Jamoona
Hello!
Thank you so much for your order and for taking the time to share your experience! We’re happy to know you’ve been happy with our service. Your kind words mean a lot to our team.
We look forward to serving you again soon!
Best regards,
Team Jamoona
Reply from Jamoona
Dear Dharmesh,
We’re sorry to hear about your concern regarding the expiry dates.
Our team member has contacted you to better understand the issue and resolve it. We appreciate you bringing this to our attention.
Best regards,
Team Jamoona
Delivered in 2 days
Good service. Very good Products , very well packaging, quick delivery
August 27, 2026
Reply from Jamoona
Dear Dina,
Thank you for your order!
We’re so glad everything arrived just as it should. Your support means a lot to our team. Looking forward to serve you again very soon!
Best regards,
Team Jamoona
Reply from Jamoona
Dear Laura,
Thank you for your order. We’re really happy you enjoyed your experience with us. It means a lot to know you’re happy with what you received.
We look forward to serve you again soon!
Best regards,
Team Jamoona
Truly supportive and prompt response…
Truly supportive and prompt response over queries and concerns via email. Needless to say that nobody can beat the prices of the items.
September 1, 2026
Unprompted review
Reply from Jamoona
Dear Shouvik,
Thank you for your order and for taking the time to share this! We’re so pleased our team could be there when you needed us. And knowing you’re happy with the value you get from Jamoona makes it even better! We hope to see you back again soon!
Best regards,
Team Jamoona
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