My Irwin Mitchell solicitor, Charlotte Roach, helped me get a spousal visa only 4 weeks after filing my application. (I had been advised that the process would take 6 weeks.) In the months that I've... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I have had the pleasure of having irwin mitchell represent a case due to a severe brain injury my daughters sadly has. Laura mcilduff & Harriet have been amazing throughout. Not only are they so easy... See more
Company replied
We were advised to contact Helen Tomlin at Irwin Mitchell when my husband was diagnosed with mesothelioma. Sadly my husband passed away eight weeks after his diagnosis. At a very difficult time for me... See more
Company replied
It has been an absolute pleasure to have worked alongside Angela Jackman KC. Her knowledge and expertise guided me through a complex case. Her calm and composed approach in stressful situations was i... See more
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Company details
Written by the company
Irwin Mitchell is unlike any other law firm. Nationally acclaimed, with a strong international capability, we offer a broad range of legal services to national and international organisations and institutions, small and medium-sized businesses and private individuals.
Contact info
United Kingdom
- 0370 1500 100
- www.irwinmitchell.com
4.8
Excellent
14K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 48 hours
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Liz Davis at Irwin Mitchell gave us outstanding support for 3.5 years. She is very professional, and deeply compassionate. I highly recommend her for her expertise in the Court of Protection.
Liz Davis at Irwin Mitchell represented me for the past three and a half years, while I acted as my disabled son in the Court of Protection.
Going through these legal proceedings can be an incredibly stressful and daunting experience, but Liz guided me and my family through every step with professionalism and genuine empathy.
Throughout this long journey, she always prioritised my son's best interests and took time I fully understood the complexities of the case.
Her communication was great, and her expertise provided us with reassurance when we needed it most.
I'm very grateful for her dedication and support over the years, and I highly recommend her service to any family facing Court of Protection matters.
November 5, 2026
Unprompted review
Outstanding support
Where do I even begin to start? Maxine he’s truly wonderful, lady who delivers the most wonderful service, her kind and sensitive disposition really shines through. She has been a huge support to not only myself but my child (all of the family as a whole) she has gone above and beyond ensuring everything was in place and in order for us
A huge thank you, Maxine
I would highly recommend Irwin Mitchell
They are a real hand-holding firm
November 4, 2026
Unprompted review
Reply from Irwin Mitchell
Good evening Benjamin,
Thank you for taking the time to leave such a heartfelt review. We are delighted to hear about the positive impact that Maxine had on you and your family throughout your journey with us.
Your comments about her kindness, sensitivity, and unwavering support are truly appreciated. It is wonderful to know that she was able to provide reassurance and guidance not only to you and your child, but to your family as a whole. Going above and beyond for our clients is something we strive for, and your recognition of Maxine's dedication means a great deal.
We are especially pleased that you felt supported every step of the way and that our approach made such a difference during what we understand can be a challenging time. Thank you for your recommendation and for placing your trust in Irwin Mitchell.
Kind regards,
Charlie M
Client Experience Assistant
Excellent treatment from Irwin Mitchell
I was so upset over my medical negligence case, I found it very hard to talk about, everyone at Irwin Mitchell made the whole situation better, they were very sympathetic and listened to all my wishes
They kept me informed of everything that was going on and explained it in layman's terms
They worked so hard for a great out come and I will forever be thankful for their help
November 5, 2026
Unprompted review
Reply from Irwin Mitchell
Good evening Alfie,
Thank you for taking the time to share your experience. We understand how difficult it can be to discuss the impact of a medical negligence case, and we are delighted to hear that our team helped make that process easier for you.
It is wonderful to know that you felt listened to, supported, and kept informed throughout your claim. We pride ourselves on providing clear advice and guidance in a way that is easy to understand, and your kind words about the team's empathy, communication, and dedication mean a great deal.
We are pleased that we were able to achieve a positive outcome for you, and we sincerely appreciate the trust you placed in us during such a challenging time. Thank you for your recommendation and for sharing your feedback.
Kind regards,
Charlie M
Client Experience Assistant
Newcastle - Laura and Megan
My brother sustained a TBI a week before Christmas through no fault of his own. Irwin Mitchell took on the case, in particular Laura McIlduff and Megan Gascoigne. Throughout this whole process they have both been nothing but compassionate, approachable and most of all professional. The knowledge and expertise they have is second to none. I am kept fully up to date re the progress and although the process is at an early stage, confident we will have a positive outcome. Cannot recommend enough.
November 5, 2026
Unprompted review
Reply from Irwin Mitchell
Good afternoon Amanda,
Thank you for taking the time to leave such a heartfelt review. We are delighted to hear about the positive experience you have had with Laura and Megan during what must be an incredibly challenging time for both your brother and your family.
It's wonderful to know that their compassion, professionalism, and expertise have provided you with reassurance and confidence as the case progresses. We understand how important clear communication is, particularly in the early stages of a serious brain injury claim, and we're pleased that you have felt fully informed and supported throughout.
Your recommendation means a great deal to us, and we will ensure that your kind words are passed on to Laura and Megan. We wish your brother all the very best with his recovery and look forward to continuing to support you both as the case moves forward.
Kind regards,
Charlie M
Client Experience Assistant
At the start of my compensation claim…
At the start of my compensation claim Darren took an hour on the phone listening to my situation. He gave me a realistic view of possible outcomes.
Throughout the long process he and his team kept me informed and gave clear answers to any questions I had about the legal process.He achieved a settlement beyond my expectations.
November 2, 2026
Unprompted review
Reply from Irwin Mitchell
Good afternoon Ernie,
Thank you for taking the time to leave such a positive review.
We're pleased to hear that Darren took the time to listen carefully to your situation from the outset and provided clear, realistic advice about the potential outcomes of your claim. It's also wonderful to know that throughout what can often be a lengthy process, Darren and his team kept you informed, answered your questions clearly, and provided the support you needed along the way.
Achieving a settlement that exceeded your expectations is fantastic to hear, and we're grateful that you chose Irwin Mitchell to support you with your claim. We'll be sure to share your kind feedback with Darren and his team.
We wish you all the very best for the future.
Kind regards,
Beckie P
Client Experience Expert
Nicky Riley and Amanda Owen review…
Both Nicky Riley and Amanda Owen were efficient and prompt, and also provided some reassurance (and reinforcement) at various points when dealing with a particularly tricky (and inefficient) estate agent. We would highly recommend them both!
November 5, 2026
Unprompted review
Reply from Irwin Mitchell
Good afternoon Mark,
Thank you for taking the time to leave such a wonderful review.
We're so pleased to hear that Nicky and Amanda were able to support you throughout the process, providing not only efficient and prompt service but also reassurance during what sounds like a challenging situation.
Your kind words and recommendation will mean a great deal to them, and we'll be sure to share your feedback with both Nicky and Amanda.
Thank you for placing your trust in Irwin Mitchell, and we wish you all the very best for the future.
Kind regards,
Beckie P
Client Experience Expert
Newbury Office
The staff are very approachable and always come back to us promptly after we leave messages. They process matters in a prompt and timely way and keep us informed with progress at all times.
October 19, 2026
Unprompted review
Reply from Irwin Mitchell
Good morning Lynne,
Thank you for taking the time to leave such a positive review. We really appreciate your kind comments about our team. It's wonderful to hear that you found our colleagues approachable, responsive, and committed to keeping you informed throughout the process.
Providing clear communication and timely updates is something we strive for, so we're pleased this was reflected in your experience. Your feedback means a great deal to us, and we will be sure to share your comments with the team.
Thank you again for your recommendation and for choosing Irwin Mitchell. We wish you all the very best for the future.
Kind regards,
Beckie P
Client Experience Expert
Harriet Holmes and Richard Shaw were…
Harriet Holmes and Richard Shaw were both exceptional.
Very down to earth and easy to talk to, explained things to me so I fully understood everything and finally brought an end to a situation which was ongoing for years prior to getting in touch with them. Would highly recommend.
November 4, 2026
Unprompted review
Reply from Irwin Mitchell
Good morning Samantha,
Thank you for taking the time to leave such a wonderful review. We're so pleased to hear that and provided such exceptional support throughout your case.
It's great to know that their approachable manner and clear explanations helped you feel fully informed and at ease during what had been a long-running situation. Achieving a positive resolution after several years can make a real difference, and we're pleased that Harriet and Richard were able to guide you through the process and bring matters to a conclusion.
Your recommendation means a great deal to us, and we'll be sure to share your kind feedback with Harriet and Richard. Thank you again for choosing Irwin Mitchell, and we wish you all the very best for the future.
Kind regards,
Beckie P
Client Experience Expert
Medical claim
Very professional and understanding. From arranging telephone calls and video calls all at our convenience. Katie and Leah were excellent and kept us informed at every step. All of the specialists were arranged by them and we couldn't have done it without this fantastic team behind us. I would highly recommend them and we had a great outcome.
November 4, 2026
Unprompted review
Reply from Irwin Mitchell
Good morning Stan,
Thank you for taking the time to leave such a lovely review. We're pleased to hear that you found our team professional, understanding, and supportive throughout your claim.
It's wonderful to know that and kept you informed at every stage and were able to arrange appointments and calls at times that were convenient for you. We understand how important clear communication and expert support can be during the claims process, so we're glad the team helped make things as straightforward as possible.
We're especially pleased that you achieved a positive outcome and felt supported by everyone involved. Your recommendation means a great deal to us, and we'll be sure to share your kind words with Katie, Leah, and the wider team.
Thank you again for choosing Irwin Mitchell, and we wish you all the very best for the future.
Kind regards,
Beckie P
Client Experience Expert
Serious injury at work
I had a serious injury at work and I contacted Irwin Mitchell LLP solicitors.
They assigned Emma Swanson (Paralegal) to my case.
Emma explained every detail of the legal progress and what to expect in layman’s terms.
Although early days Emma is very professional and Keeps me updated on progress regularly. I have total confidence In Emma and winning my case.
Highly recommended
September 18, 2026
Unprompted review
Reply from Irwin Mitchell
Good morning Ian,
Thank you for taking the time to share your experience and recommendation. We are delighted to hear that Emma Swanson has made such a positive impression during the early stages of your claim.
We understand how challenging it can be to deal with the aftermath of a serious workplace injury, so it's wonderful to know that Emma has been able to provide clear explanations, keep you regularly updated, and guide you through the legal process in a way that is easy to understand. Providing professional, supportive, and transparent service is incredibly important to us, and we're pleased that Emma has given you confidence in the progress of your case.
Your kind words mean a great deal, and we will be sure to share your feedback with Emma. Thank you again for your recommendation, and we wish you all the best as your claim continues.
Kind regards,
Charlie M
Client Experience Assistant
Highly Recommend!
Highly recommend the services from Sarah Jabir and the Irwin Mitchell team! Very professional, easy to work with and provided excellent coverage and quick turn arounds!
November 4, 2026
Unprompted review
Reply from Irwin Mitchell
Good morning Taylor,
Thank you for your fantastic review and recommendation. We are delighted to hear that Sarah and the Irwin Mitchell team provided such a positive experience.
It's wonderful to know that you found the team professional, easy to work with, and responsive throughout. We understand how important clear communication and efficient turnaround times are, and we're pleased that Sarah and the team were able to deliver the high standard of service you expected.
We truly appreciate your kind feedback and will ensure your comments are shared with Sarah and the wider team.
Kind regards,
Charlie M
Client Experience Assistant
I’m so glad I chose Irwin Mitchell and…
I’m so glad I chose Irwin Mitchell and I feel fortunate to have Louise and Jack in my corner. Going through a legal process is daunting especially when the circumstances behind it have had such a huge impact on my life. Having Louise and Jack behind me has made the difference. They’ve been outstanding. Their professionalism, knowledge and experience has given me confidence in the guidance I’m receiving.
What means more is the kindness and respect they’ve shown throughout.
For anyone nervous about contacting a solicitor I would encourage you to drop them a line. At the very least they’ll let you know your options and guide you to a fair outcome.
Without reservation i recommend the firm and Louise and Jack
November 4, 2026
Unprompted review
Reply from Irwin Mitchell
Good morning Martine,
Thank you for taking the time to share your experience with Irwin Mitchell. We are delighted to hear that Louise and Jack have provided such outstanding support throughout your legal journey.
We understand how daunting the legal process can be, particularly when it arises from circumstances that have had a significant impact on your life. It is wonderful to know that their professionalism, knowledge and experience have given you confidence and reassurance throughout your case. Equally, we are pleased that the kindness, respect and understanding they have shown have made such a positive difference during this challenging time.
Thank you for your recommendation and for encouraging others who may be unsure about seeking legal advice to explore their options. Your feedback means a great deal to us, and we will be sure to pass on your kind words to Louise and Jack.
Kind regards,
Charlie M
Client Experience Assistant
These guys discriminate against white…
These guys discriminate against white people, they will spin a web of lies like most companies do to cause confusion and diversion away from the orginial query.
I gave this company a fair chance to rectify the review, the conversation was going nowhere and no propose resolution were offered.
Dont trust these companies, they are oneof the biggest scammers in this world.
November 3, 2026
Unprompted review
Reply from Irwin Mitchell
Good morning Charlie,
Thank you for taking the time to leave a review.
We are sorry to learn that you are dissatisfied with the service you have received from Irwin Mitchell.
We would like the opportunity to investigate the concerns you have raised and provide you with an update. In order for us to do so, we require some additional information.
We will send you a private message via Trustpilot. We would be grateful if you could respond with further details, and we will look into the matter as soon as possible.
Kind regards
Beckie P
Client Experience Expert
Effective, clear and done with kindness.
Honest, helpful and empathetic - working with the team for over 3 years they genuinely understood my needs and were able to guide me through processes well and support me where needed. I felt they were really committed to getting the best outcome for me and always listened to my feedback and responded to questions. Maria was always really clear and open with me about every step in the process but operated with real kindness and compassion.
October 30, 2026
Unprompted review
Reply from Irwin Mitchell
Good afternoon, Louise
Thank you for taking the time to share your experience. We’re proud to have supported you over the past three years and to hear that you felt listened to, supported and guided throughout the process.
It's wonderful to know that Maria's clear communication, honesty and compassionate approach helped you feel confident and informed at every stage. We understand how important it is to have a team that not only provides expert advice but also takes the time to understand your individual needs and work towards the best possible outcome.
We'll be sure to pass your kind feedback on to Maria and the wider team. Thank you for placing your trust in Irwin Mitchell, and we wish you all the very best for the future.
Kind Regards,
Zaireen Kausar
Client Experience Expert
Helpful, diligent, and available
I’ve had a phenomenal experience with Irwin Mitchell and genuinely couldn’t recommend them highly enough!
Throughout the process of renewing my Skilled Worker visa, the team was incredibly responsive, professional and always happy to answer any questions I had, no matter how big or small.
My solicitor, Hugo, was absolutely fantastic. He made what could have been a stressful and complicated process feel straightforward and manageable, ensuring I understood exactly what documentation was required, what to expect at each stage and how the Home Office decision-making process worked. His knowledge, patience and reassurance made a real difference, and I always felt I was in excellent hands.
Hugo also helped me with my original visa application a few years ago, and I had such a positive experience then that I was delighted to work with him again. The same exceptional level of service and care was there from start to finish.
A huge thank you to Hugo and the team at Irwin Mitchell for making the whole experience so seamless. I wouldn't hesitate to recommend them to anyone needing immigration advice or assistance!
November 4, 2026
Unprompted review
Reply from Irwin Mitchell
Good afternoon, Michael
Thank you for taking the time to share such a wonderful review. We're grateful for your recommendation and are pleased to hear that your Skilled Worker visa renewal process was made as straightforward and stress-free as possible.
It's fantastic to know that Hugo's expertise, clear guidance and responsiveness helped you feel supported and informed throughout every stage of your application. Building trusted relationships with our clients is incredibly important to us, so it’s especially rewarding to hear that you returned to work with Hugo following your previous positive experience and received the same high standard of service once again.
We will be sure to pass on your kind feedback to Hugo and the wider team. Thank you for choosing Irwin Mitchell, and we wish you all the very best for the future.
Kind Regards,
Zaireen Kausar
Client Experience Expert
I would highly recommend….
I would highly recommend Laura Mcilduff and Harriet Blayney following my son’s personal injury claim after a road traffic collision. From start to present, the service our family have/are receiving is excellent. They are professional, supportive and approachable throughout this entire process, keeping me informed and updated at every stage.
They made what is a stressful experience much easier to deal with. I really appreciate their communication, patience and dedication.
Thank you to both Laura and Harriet for all your continuous help and support. I wouldn’t hesitate to recommend them to anyone needing assistance with a personal injury claim.
November 3, 2026
Unprompted review
Reply from Irwin Mitchell
Good morning, Linda
Thank you for taking the time to share your experience and for your recommendation of Laura and Harriet.
Supporting a child through a personal injury claim following a road traffic collision can be incredibly challenging, so it's great to hear that Laura and Harriet have been able to provide the guidance, reassurance and support your family needed throughout the process. Their commitment to keeping clients informed, being approachable, and taking the time to answer questions is something we truly value.
Your kind words about their communication, patience and dedication will mean a great deal to them. Thank you for placing your trust in us, and we wish your son and your family all the very best for the future. If we can ever assist again, please don't hesitate to get in touch.
Kind Regards,
Zaireen Kausar
Client Experience Expert
Great experience for Irwin Mitchell
Great experience for Irwin Mitchell. Nick Woods who dealt with my claim was efficient and professional throughout.
He kept me informed nothing was too much trouble.
My claim was successful and I am pleased with the outcome thanks to Nick.
October 16, 2026
Unprompted review
Reply from Irwin Mitchell
Good afternoon Tony,
Thank you for taking the time to leave such a positive review.
We are pleased to hear that you had a great experience with Irwin Mitchell and that Nick provided an efficient and professional service throughout your claim. Keeping our clients informed and supported at every stage is incredibly important to us, so it is wonderful to know that Nick's communication and commitment helped make the process as smooth as possible.
We are also pleased that your claim was successful and that you were happy with the outcome. We will be sure to share your kind comments with Nick, who will greatly appreciate your feedback.
Thank you again for your recommendation and for choosing Irwin Mitchell. We wish you all the very best for the future.
Kind regards,
Gurnam
Client Experience Expert
Exceptional service.
My experience with Irwin Mitchell was exceptional. Emma Bell and Jasmine Heaton were so understanding, sensitive and explained everything fully. We had the best professionals on board. I would recommend these solicitors to anyone starting the same journey I have been on.
November 3, 2026
Unprompted review
Reply from Irwin Mitchell
Good afternoon Kathleen,
Thank you for taking the time to leave such a wonderful review.
We are so pleased to hear that you had an exceptional experience with Irwin Mitchell. Emma and Jasmine are committed to providing a compassionate, supportive service, and it's great to know that their understanding, sensitivity and clear communication helped you throughout your journey.
Your recommendation means a great deal to us and we will be sure to share your kind feedback with Emma and Jasmine.
Thank you again for choosing Irwin Mitchell. We wish you all the very best for the future.
Kind regards,
Gurnam
Client Experience Expert
Georgina Fawcett was so…
Georgina Fawcett was so understanding,kind&explained everything so I could understand it in everyday language.
October 21, 2026
Unprompted review
Reply from Irwin Mitchell
Good afternoon Mike,
Thank you for taking the time to leave such a wonderful review.
We're so pleased to hear that Georgina provided the understanding, kindness, and support you needed. Legal matters can often feel overwhelming, so it's especially rewarding to know that she took the time to explain everything in clear, everyday language and helped make the process easier to understand.
We'll be sure to share your kind feedback with Georgina, who will be thrilled to hear how much her approach meant to you.
Thank you again for your recommendation and for placing your trust in Irwin Mitchell. We wish you all the very best for the future.
Kind regards,
Beckie P
Client Experience Expert
A Positive Outcome
After looking to pursue a medical negligence claim, I reached out to Irwin Mitchell, who provided support during the whole process.
I'd specifically like to thank Georgina Brammer for her attention to detail and clear guidance throughout, which led to a successful outcome with the claim.
Thanks to their persistent work, I was able to walk away with the outcome I had hoped for. I would highly recommend Georgina Brammer and Irwin Mitchell, for their professional support and expert knowledge.
November 3, 2026
Unprompted review
Reply from Irwin Mitchell
Good afternoon,
Thank you so much for taking the time to share your experience. We're truly grateful that you chose Irwin Mitchell to support you with your medical negligence claim.
It means a great deal to hear how supported you felt throughout the process, and that the dedication and persistence of the team helped you achieve the outcome you had hoped for. We know how important clear guidance and reassurance can be during what is often a challenging time.
Your kind words about Georgina are especially appreciated, and we will make sure they are passed on to her. We're sure she will be delighted to know that her attention to detail, commitment, and support made such a positive difference to your experience.
Thank you again for your recommendation and for placing your trust in us. We wish you all the very best for the future.
Kind regards,
Beckie P
Client Experience Expert
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