HempElf Reviews 

4,691
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 368 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality, amazing natural flavors, and wide variety of available products, noting that these items truly help them unwind and relax. Buyers also highlight the remarkably fast and discreet delivery service alongside very reasonable prices that provide exceptional value for their money. Some reviewers were not happy with delivery complications, mentioning that parcels occasionally got lost in transit or faced strict customs delays. Consumers also mentioned occasional issues regarding inconsistent product batches and harsh tastes, though the general feedback remains exceptionally positive overall.

What people talk about most

Product

Clients share positive opinions on product quality, praising the fresh, dense, and well-trimmed buds with... See more

Quality

Customers had positive experiences with quality, highlighting that the hemp flowers and CBD products... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that shipping is fast and... See more

Price

Reviewers mention positive feedback about price, frequently highlighting great deals, special offers, and... See more

Order

People report positive experiences with order, highlighting fast and seamless delivery as well as great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really impressed with the Purple Urkle CBD I bought from Hemp Elf. The flower has a great appearance and a really distinctive, pleasant aroma. The flavour is smooth and enjoyable, with a nice eart... See more

Company replied

Rated 5 out of 5 stars

Love hempelf and would highly recommend their products. tried most of their herbal mixes and zittles, og kush and girls scout definitely firm favourites. Ordering and delivery is fast and seamless a... See more

Company replied

Rated 5 out of 5 stars

Great products, with surprisingly relaxing feeling. I have trouble sleeping. But their products really do help you relax into a good night’s rest. The people are extremely helpful and friendly an... See more

Company replied

Rated 5 out of 5 stars

Excellent quality bud, bought the PM bundle 3 different types of bud 2g of each for only £34 barging don’t miss out. The diesel one is the only one I’ve tried so far and it tastes lovely. @HempElf for... See more

Company replied


Company details

  1. Pharmacy
  2. Cannabis store
  3. Herb Shop

Written by the company

Established as a trailblazer in the UK CBD market, HempElf is dedicated to providing the finest-quality, US hemp cannabis-derived CBD products. Our comprehensive range of offerings includes flowers, oils, creams, concentrates, edibles, and terpenes, meticulously curated to cater to a wide array of needs and preferences. At HempElf, we prioritize quality without compromising affordability, offering unbeatable deals to make wellness accessible to all. Our commitment to excellence, customer satisfaction, and continuous innovation forms the core of our business, setting us apart as a trusted name in the CBD industry. Join us as we continue to explore and expand the horizons of CBD wellness possibilities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,691)

367 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New customer

New customer, fpund hemp elf and ordered some afghan black 50% hash and it smoked real good, tasted good. Calmed me without any psychoactive thc. Great product. Tried a few of their buds too. Same similar experience.
Product came packaged well, delivery was quick. They even put stickers in for me too and a discount leaflet!

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

This isn’t my 1st order from Hemp Elf…

This isn’t my 1st order from Hemp Elf and won’t be the last. I ordered Gelato Strawberry Kush and Lemon skunk. My favourite was Strawberry Kush and Lemon Skunk both were delicious!
The Gelato was still good tho, I just preferred the other 2, big up Hemp Elf highly recommended

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Has been an absolute wonder to help…

Has been an absolute wonder to help manage my ADHD in a natural way

August 20, 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Siobhan,

Thank you for sharing your positive experience with us. We are delighted to hear that our product has been such a valuable addition to your routine and that you have found a natural option that works well for you.

We truly appreciate your continued support and look forward to serving you again.

The Helpful Hemp Elf.

Rated 5 out of 5 stars

Great quality of hemp flower

Great quality of hemp flower. brilliant delivery and always have some amazing offers

August 27, 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Nichole,

Thank you for taking the time to leave us such a kind review. We are delighted to hear that you are pleased with the quality of our hemp flower and that your order arrived promptly. It is also lovely to know that our regular offers have not gone unnoticed.

We hope to welcome you back again soon.

The Helpful Hemp Elf

Rated 5 out of 5 stars

Great value and discrete service

Great products, with surprisingly relaxing feeling. I have trouble sleeping. But their products really do help you relax into a good night’s rest. The people are extremely helpful and friendly and delivery is usually within a few days. I have recommended HempElf to quite a few of my friends

August 27, 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Purdey,

Thank you for taking the time to leave us such a thoughtful review. We are delighted to hear that you have enjoyed our products and found them relaxing, and that our team has been helpful and friendly whenever you have been in touch. It is also good to know that your orders usually arrive with you within a few days.

Recommending us to your friends means a great deal to us, and we hope to welcome you back again soon.

The Helpful Hemp Elf

Rated 5 out of 5 stars

Reliable for anything you need

Hemp elf have been really really good to me plus whenever I’ve had any delays they’ve always come through and even giving me a replacement package when I was lost in transit despite that though they’re very supportive and very friendly, I highly recommend their products.

August 21, 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Daniel,

Thank you for taking the time to leave us such a generous review. We are sorry for the delays you experienced along the way, and we are pleased that our team was able to put matters right for you on each occasion. Looking after our customers properly is very important to us.

Thank you also for recommending our products. We hope to welcome you back again soon.

The Helpful Hemp Elf

Rated 5 out of 5 stars

Great customer service

Great customer service, excellent delivery time, amazing products, will be a regular customer here!

August 24, 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Trude,

Thank you for taking the time to leave us such a kind review. We are delighted to hear that our customer service met your expectations, that your order arrived promptly, and that you are pleased with the products you received.

We look forward to welcoming you back again soon.

The Helpful Hemp Elf

Rated 5 out of 5 stars

Quality flower products

Quality flower products , this is my 5th order . Always good quality flavours and regular discount prices

August 21, 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Kwame,

Thank you very much for your kind review and for your continued custom over five orders. We are delighted to hear that you are pleased with the quality and flavour of our flower, and we are glad our regular discounts are appreciated.

We look forward to welcoming you back again soon.

The Helpful Hemp Elf

Rated 5 out of 5 stars

Recently tried Sour Diesel one of my…

Recently tried Sour Diesel one of my best strains smokes and tastes lovely, nice buds smells, very well priced worth the purchase, super fast delivery. Thanks @HempElf.com

August 21, 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Wayne,

Thank you for taking the time to leave us such a kind review. We are delighted to hear that our Sour Diesel met your expectations, and that the aroma, flavour and appearance of the buds impressed you. We are also pleased that you found it well priced and that your order arrived so promptly, as we always aim to despatch as quickly as possible.

We hope to welcome you back again soon.

The Helpful Hemp Elf

Rated 5 out of 5 stars

Purple Urkle CBD – Hemp Elf

Really impressed with the Purple Urkle CBD I bought from Hemp Elf. The flower has a great appearance and a really distinctive, pleasant aroma. The flavour is smooth and enjoyable, with a nice earthy and fruity character.

The quality is excellent for CBD flower, and I was particularly impressed with how fresh it was when it arrived. Hemp Elf also did a great job with the packaging and delivery.

Overall, a really enjoyable product and definitely one I’d consider buying again. Great quality CBD flower and excellent service from Hemp Elf. ⭐⭐⭐⭐⭐

August 24, 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi David,

Thank you for such a thoughtful and detailed review. We are delighted to hear that our Purple Urkle impressed you, particularly the appearance, the distinctive aroma and the smooth, earthy and fruity flavour. It is also lovely to know that the flower arrived fresh and that our packaging and delivery met your expectations, as we take great care over both.

We look forward to welcoming you back for your next order.

The Helpful Hemp Elf

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look