GoStudent Reviews 

28,107
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I’ve been studying with Felicia for two months. Honestly, I’ve felt comfortable; she’s someone who listens and tailors her lessons to your needs. I look forward to continuing my progress with her.

Rated 1 out of 5 stars

STOP STOP STOP STOP STOP STOP Now that I got my refund go student is making threats if I didn't pay up they would take action. I KNOW HOW TO EXPOSE GO STUDENT I have to have SOURCES I Know Bring... See more

Company replied

Rated 5 out of 5 stars

Jobinaa, is wonderful, she books you and help you whenever, if you want 2-3 lessons in a week because of exams you can do so and she’s great, I e learnt a lot and improved BECAUSE of her! 100percent r... See more

Rated 5 out of 5 stars

Go Student have matched the perfect tutor, Karim, to enable my Yr11 child the full confidence to achieve the grade he wants in higher maths. Karim achieves a relaxed but in-depth lesson plan that chal... See more

Company details

  1. Online Marketplace

Written by the company

GoStudent ist einer der weltweit führenden Nachhilfeanbieter mit Sitz in Österreich und Niederlassungen in Deutschland, Großbritannien, Frankreich, Italien, Spanien, Griechenland, Polen, Türkei und der Niederlande. Wir bieten personalisierten Einzelunterricht an und bringen Schüler mit den idealen Nachhilfelehrkräften zusammen, um die besten Lernerfahrungen zu erzielen. GoStudent bietet Nachhilfe in über 30 Schulfächern für jedes Alter und jede Schulstufe an. Unser personalisierter Einzelunterricht findet in unserem interaktiven Online-Klassenzimmer GoChat statt und wird individuell jedem Lernziel angepasst. Flexible Planung und Umbuchung ist möglich, um den Unterricht in einen vollen Terminkalender zu integrieren – so kann das Lernen jederzeit und überall stattfinden. Lies, was unsere Community aus Eltern und Schülern in ihren Bewertungen über Nachhilfe mit GoStudent zu sagen hat. Möchtest du deine eigene Bewertung hinterlassen? Teile noch heute deine Erfahrungen mit GoStudent Nachhilfe. GoStudent is one of the world’s leading tutoring providers, based in Austria with a presence in Germany, UK, France, Italy, Spain, Greece, Poland, Turkey and the Netherlands. We offer one-to-one online tutoring, pairing students with a perfectly matched tutor for the best learning experience. GoStudent offers 30+ subjects, with tutors to suit all ages and levels. Our One-to-one lessons take place in our interactive online classroom, and are tailored to support any learning goal. Flexible scheduling and rescheduling to fit lessons into a busy diary - and learning can take place anytime, anywhere. See what our community of parents and students have to say in their reviews of tutoring with GoStudent. Want to leave your own review? Share your tutoring experiences with GoStudent today.


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4.3

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.3

All reviews

(28,107)

3,595 reviews in the last 12 months

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Rated 1 out of 5 stars

I have had a very bad experience with…

I have had a very bad experience with this company recently. It's very difficult to communicate with them when you need to. They are using AI to reply you on WhatsApp and Email. You have to make call back appointment through WhatsApp, but they never call you. Do waste your time and you money.

November 5, 2026
Unprompted review
GoStudent logo

Reply from GoStudent

Dear Hong,

Thank you for taking the time to leave us a review.

It is incredibly important that we meet our users' expectations in terms of our service and support, and we are sorry that we've fallen short on this occasion.

We would very much like to be able to speak with you directly; however, we can see that you have not left your contact information.

We would be grateful if you could please get in contact with our Customer Service Team via WhatsApp: +44 7576 171399, so that we can provide immediate assistance.

Best wishes,
GoStudent Team

Rated 1 out of 5 stars

Further to my previous review and…

Further to my previous review and trying to deal with company. I have asked and completed their cancellation form several times now and they have today charged me again. AVOID THIS COMPANY AT ALL COSTS

November 4, 2026
Unprompted review
GoStudent logo

Reply from GoStudent

Dear Mark,

Thank you for taking the time to leave us a review.

It is incredibly important that we meet our users' expectations in terms of our service and support, and we are sorry that we've fallen short on this occasion.

We would very much like to be able to speak with you directly; however, we can see that you have not left your contact information.

We would be grateful if you could please get in contact with our Customer Service Team via WhatsApp: +44 7576 171399, so that we can provide immediate assistance.

Best wishes,
GoStudent Team

Rated 1 out of 5 stars

Now that I got my refund go student is…

STOP STOP STOP STOP STOP STOP

Now that I got my refund go student is making threats if I didn't pay up they would take action. I KNOW HOW TO EXPOSE GO STUDENT I have to have SOURCES I Know Bring it on and I will not STOP I HAVEN'T STARTED YET ONLY GOT MY REFUND BACK IF NEEDED I WILL GO THROUGH THE PROCESS GOING TO COURT IF NEEDED. I WON'T STOP till awareness is made that GO STUDENT ARE SCAMMERS THOSE WHO HAVEN'T GOT THEIR MONEY BACK I SUGGEST CONTACT YOUR BANK AND STOP AND GET YOUR REFUND BACK DO NT LET GO STUDENT TAKE YOU HARD EARNED CASH

PLEASD RREAD THE REVIEWS BEFORE YOU COMMIT TO GOSTUDENT THRY ARE NOT GENUINE BUT SCAMMERS

October 29, 2026
Unprompted review
GoStudent logo

Reply from GoStudent

Dear Yasmin,

Thank you for taking the time to leave us a review.

It is incredibly important that we meet our users' expectations in terms of our service and support, and we are sorry that we've fallen short on this occasion.

We would very much like to be able to speak with you directly; however, we can see that you have not left your contact information.

We would be grateful if you could please get in contact with our Customer Service Team via WhatsApp: +44 7576 171399, so that we can provide immediate assistance.

Best wishes,
GoStudent Team

Rated 1 out of 5 stars

My son has been with this company since…

My son has been with this company since August 2026,
We were promised excellent tutors in different subjects and support from our contact (Jack.)
My son has had good maths, science and English 1:1 tutors but for Geography we were unhappy with how the lessons were delivered, it was not to the standards expected at all.
They promise you to have support, my impression was that i can text or call and speak to someone but i was wrong.
This company as soon as they sign you into a contract, there is no support at all, no communication, all they are interested in is your money. I would highly discourage anyone signing up.
I have requested for cancellation and still waiting for them to get back to me.

November 2, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing Expereince

Honestly if I could give zero star, I would. This place seemed like the nicest website with all the features to find, book and access tutors however, we decided it wasn't working for us and wanted to leave yet the company refused saying we had signed a contract (which we never did) and that we just couldn't leave. They charged out card for a lesson we never had, refused to refund it for a long time and continuously kept harassing us by calling during office hours multiple times (even after we told them not to) and constantly emailing us. Hopefully you have a better experience unlike me.

August 15, 2026
Unprompted review
GoStudent logo

Reply from GoStudent

Dear Randira,

Thank you for taking the time to leave us a review.

It is incredibly important that we meet our users' expectations in terms of our service and support, and we are sorry that we've fallen short on this occasion.

We would very much like to be able to speak with you directly; however, we can see that you have not left your contact information.

We would be grateful if you could please get in contact with our Customer Service Team via WhatsApp: +44 7576 171399, so that we can provide immediate assistance.

Best wishes,
GoStudent Team

Rated 1 out of 5 stars

I would give this company a 0 star…

I would give this company a 0 star review if I could. The tutor my son was using went AWOL in the March before his GCSE's. We were then chased for payment for us to still pay even though no tutors were available to help my son after school hours. Credits were later added to our account once he had left school which are as useful as a chocolate teapot. Now are no contact and us paying the contract until the end suddenly the contract has been renewed and we are being chased for payment. They are a fraudulent enterprise and I will be seeking legal action against them.

October 29, 2026
Unprompted review
GoStudent logo

Reply from GoStudent

Dear customer,

Thank you for taking the time to leave us a review.

It is incredibly important that we meet our users' expectations in terms of our service and support, and we are sorry that we've fallen short on this occasion.

We would very much like to be able to speak with you directly; however, we can see that you have not left your contact information.

We would be grateful if you could please get in contact with our Customer Service Team via WhatsApp: +44 7576 171399, so that we can provide immediate assistance.

Best wishes,
GoStudent Team

Rated 1 out of 5 stars

Be very careful what you sign up to

Be very careful what you sign up to! The 'sales' agent never mentioned it was a 9 month membership when discussing the tutoring requirements and I was very clear we wanted to trial it. I'm now locked into 9 months of tutoring which has already provided problematic finding a spanish tutor. So we have no tutor and 9 months of payments ahead of us. It can't be legal!

October 27, 2026
Unprompted review
GoStudent logo

Reply from GoStudent

Dear customer,

Thank you for taking the time to leave us a review.

It is incredibly important that we meet our users' expectations in terms of our service and support, and we are sorry that we've fallen short on this occasion.

We would very much like to be able to speak with you directly; however, we can see that you have not left your contact information.

We would be grateful if you could please get in contact with our Customer Service Team via WhatsApp: +44 7576 171399, so that we can provide immediate assistance.

Best wishes,
GoStudent Team

Rated 5 out of 5 stars

Youssef Husssein is an exceptional…

Youssef Husssein is an exceptional computer science teacher who genuinely cares about student understanding. Instead of just rushing through syntax or giving surface-level explanations, they break down complex conceptsl step-by-step until it actually clicks. Their attention to detail and willingness to answer every why and 'how make a notoriously tough subject feel approachable and engaging. I’ve learned more in this class than I thought possible.

October 22, 2026
Unprompted review
Rated 1 out of 5 stars

After my first review about GoStudent…

After my first review about GoStudent on Trustpilot they wrote a response to say how sorry they were to hear about my awful experience with them..
They said to contact them to resolve the issue, which I did and again they have promised to solve the issue but have then failed to follow this up, This has happened twice on the chat line. Of course you cannot ring them because they don’t want you to.
If you have an issue with GoStudent do not expect them to sort it.
Their words are never backed up by actions.
Disappointing company!!!

October 1, 2026
Unprompted review
GoStudent logo

Reply from GoStudent

Dear Vicky,

Thank you for taking the time to share your feedback.

We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’re already looking into the matter and will reach out to you directly.

If you need support in the meantime, our Customer Service Team is available via WhatsApp on +44 7576 171399.

Best wishes,
Your GoStudent Team

Rated 5 out of 5 stars

Jobinaa

Jobinaa, is wonderful, she books you and help you whenever, if you want 2-3 lessons in a week because of exams you can do so and she’s great, I e learnt a lot and improved BECAUSE of her! 100percent recommend her!

October 19, 2026
Unprompted review
Rated 5 out of 5 stars

awsome

very great, I have an amazing tutor. You can acsess white boards out of lessons, and it allows you to go over time if needed.

October 18, 2026
Unprompted review

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