Great lightweigh Silhouette glasses for unbeatable price. Glacier glass is also very good. I recieved my order approx. 3 weeks after placing the order. There were no updates during the process since t... See more
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I love these Saint Laurent Paris SL800 classic and stylish aviator sunglasses. They feel truly high-end, with great UV protection, and a very comfortable fit even for all-day wear. They instantly el... See more
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First of all its about pricing and thats where Giarre wins! Ordering is smooth. Various pleasant payment methodes available. Next day order confirmation which a teammember of Giarre sends you i... See more
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I’ve been eyeing the Gucci GG1835S in black for a while but was waiting for the right price. Honestly, Giarre.com nailed it. I managed to stack their spring promo with an extra 20% discount code I f... See more
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Company details
Written by the company
An authorized dealer of many big-name designer brands of popular sunglasses and eyeglasses. You can purchase glasses on-line with FREE prescription lenses. Try a giarre.com service.
Contact info
Via Nazionale 88C, 52011, Bibbiena, Italy
- +39 3791467150 WhatsApp
- giarre@giarre.com
- www.giarre.com
4.4
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Outstanding Customer Service and Beautiful Glasses ⭐⭐⭐⭐⭐
am absolutely delighted with my new glasses. They are beautifully made, fit perfectly, and are exactly what I had hoped for.
A special thank you goes to Ornella, who provided outstanding customer service throughout the entire ordering process. She was always patient, kind, and incredibly helpful in assisting me with choosing the right configuration. Every question I had was answered promptly and professionally, making the whole experience smooth and enjoyable.
Excellent communication, beautiful craftsmanship, and first-class customer service. I can highly recommend Giarre and will definitely consider them again in the future.
Thank you for such a wonderful experience!
July 17, 2026
Unprompted review
Reply from www.giarre.com
Dear Customer,
Thank you so much for your wonderful 5-star review!
We are truly delighted to hear that you are so happy with your new glasses and that they fit you perfectly. Your kind words about their quality and craftsmanship mean a great deal to us.
A special thank you as well for your thoughtful comments about Ornella. She will be absolutely thrilled to know that her assistance made your experience smooth and enjoyable. Providing attentive, professional, and personalized service is something we genuinely strive for, and it's incredibly rewarding to know we met your expectations.
Thank you for your trust and recommendation. We hope you enjoy your new glasses for many years to come, and we look forward to welcoming you back to Giarre in the future.
Warm regards,
The Giarre Team
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Excellent service!
July 17, 2026
Unprompted review
Reply from www.giarre.com
Short, sweet, and absolutely made our day! 🚀
We’re practically doing a happy dance over here. "Excellent service" is music to our ears, and knowing we hit the mark for you is the best feeling ever.
Thank you so much for the 5 stars! If you ever need us again, you know where the magic happens. 😉
Cheers,
The giarre.com Team
Reply from www.giarre.com
Dear Customer,
Thank you so much for the 5-star review! We know how important fast support is, so we're thrilled to hear that our team was able to answer all your emails promptly.
Thank you for choosing giarre.com!
Best regards,
The giarre.com Team
Reply from www.giarre.com
Thank you so much for your 5-star review!
We're delighted to hear that you received an authentic product and that it arrived quickly. Your satisfaction means a lot to us, and we look forward to serving you again in the future.
Thank you for choosing Giarre.com!
My 2nd review of Giarre as they said…
My 2nd review of Giarre as they said the hidden charges are not hidden... They are. I used WhatsApp to contact them to ask about the hidden charges and they sent me what they called proof.. It want and then when I pulled them up on this they stopped replying. DO NOT BUY FROM HERE IF YOU'RE IN THE UK.. YOU'LL BE HIT WITH IMPORT CHARGES.
July 18, 2026
Unprompted review
Reply from www.giarre.com
Dear John,
We notice that this is your second 1-star review in just four days regarding the exact same order and the exact same issue.
As we already explained in our previous reply, and extensively during our WhatsApp conversation, there are absolutely no "hidden charges" imposed by Giarre. The fees you are referring to are mandatory import duties and VAT enforced by the UK government following Brexit.
We operate with complete transparency. To ensure our UK customers are well-informed, the possibility of customs charges is clearly stated in multiple areas of our website:
On our Shipping Information page.
In our Legal Notes.
Directly at the checkout stage, before any payment is finalized.
Regarding your claim about our WhatsApp chat: our customer service team promptly assisted you, explained how Brexit affects UK imports, and provided you with screenshots proving exactly where these terms are displayed on our site. Once we supplied the requested evidence and clarified that we have zero control over UK customs law, the conversation naturally concluded, as there was nothing further we could do to change your government's taxation policies.
While we understand that paying import duties is never pleasant, writing multiple negative reviews for a single order to penalize a business for transparent, government-mandated taxes is deeply unfair and misleading to other consumers.
We consider this matter fully addressed.
Best regards,
The Giarre Team
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Hi everyone
Hi everyone, do not buy anything from this company. I never received my glasses; I’ve been waiting 6 weeks now, and they no longer reply on WhatsApp. Best regards, Hakim from Denmark.
July 9, 2026
Unprompted review
Reply from www.giarre.com
Dear Hakim,
Thank you for sharing your feedback. We are sorry to hear that you are unhappy with your experience; however, we would like to address the points you raised to provide a clear picture of the situation.
Our records show that we have been in regular contact with you via both email and WhatsApp, providing consistent updates on the status of your order. When you placed your order at the end of May, we informed you immediately that due to the specific nature of this model, the production and delivery timeframe would be longer than our standard service. At that time, you acknowledged this information and confirmed that you were happy to proceed with the order.
We have prioritized responding to all your inquiries, and we have kept you fully informed throughout the waiting period. We remain dedicated to ensuring your order reaches you as soon as it becomes available and are continuing to monitor its progress closely.
We value all our customers and always aim for transparency. Should you have any further questions, please reach out to us directly through our official channels so we can continue to assist you.
Best regards,
Giarre Customer Service Team
Tom Ford Glasses
Glasses were genuine and delivered internationally timely. Great discount and very much recommend. AAA+++
July 3, 2026
Unprompted review
Reply from www.giarre.com
Dear Daniel,
thank you very much for your wonderful 5-star review and for taking the time to share your experience.
We are delighted to hear that you were satisfied with the authenticity of your eyewear, the international delivery service, and the value you received. At Giarre.com, we are committed to offering only genuine designer eyewear, competitive pricing, and reliable worldwide shipping, so your feedback is especially rewarding for our entire team.
Your recommendation means a great deal to us, and we truly appreciate your trust and support. We hope you enjoy your new glasses and look forward to assisting you again in the future.
Warm regards,
Giarre.com Team
Horrible service and misleading company
As a recent review also mentioned, for UK customers STAY AWAY FROM THESE PEOPLE!!! Their website will include GBP and make it look like they are legit with imports to make everything smooth, the import charges they slammed on me was a 35% increase in price... absolutely disgusting & misleading sales on these products, they should never allow UK customers to buy from them as it's literally a scam to get rid of their products cheap enough for it to cost you even more to return it so it's all one sided.
July 2, 2026
Unprompted review
Reply from www.giarre.com
Dear Customer,
Thank you for sharing your feedback. We would like to address the points you raised with absolute transparency, as clarity and fairness are core values of our company.
Transparency on Customs Duties: Our website clearly specifies that our shipping fees exclusively cover the transportation from our facility to your delivery address. Any customs duties, import taxes, or clearance fees are imposed directly by the authorities of the destination country (in this case, the UK) and are the sole responsibility of the buyer.
Where to Find This Information: To prevent any surprises, we explicitly state this policy in two prominent locations on our website:
At Checkout: Right before you finalize your payment.
In our "Shipping Info" section: A dedicated page that is always accessible to our visitors.
Extra-EU Import Regulations: Customs duties are not a hidden fee from us; they are government taxes applied by your country following Brexit. We have absolutely no control or influence over these charges. Given that these are standard regulations for international purchases outside the UK, we expect customers residing in non-EU countries to be aware of their own nation's import laws.
Competitive Pricing & Authenticity: We are able to offer highly competitive prices because we order exclusively and directly from the official manufacturers of the brands on our website, ensuring 100% authenticity. If you do a quick calculation, you will see that even when including the customs duties, our total prices remain significantly more competitive than many other European and international shops.
Displaying prices in local currency (GBP) is a feature we provide solely for the convenience of our customers, not to mislead anyone. We are genuinely sorry that this experience frustrated you, but labeling standard government-imposed taxes—which are clearly stated throughout our site—as a "scam" is simply inaccurate.
We remain at your disposal should you require any further assistance.
Best regards,
The Customer Service Team
Poor Service and Hidden Charges
I bought a pair of Maui Jim sunglasses from giarre.it after finding their price noticeably cheaper than other retailers. Payment was taken from my account on the same day I placed the order, a Friday.
Two days later — after the money had already left my account — I received an email asking if I still wanted to go ahead with the purchase, since the glasses had to be specially made and would take up to 15 business days. I was also told the order couldn't be cancelled. I agreed, on the understanding I'd receive them within that 15-day window.
A few days before the deadline, I emailed to check on the delivery date. The reply I got back from someone called Ornella was curt and unhelpful, simply stating that the 15 days weren't up yet. No update, no tracking information, just a dismissive response.
The glasses eventually arrived, but only after the 15 business days had passed. Worse still, I was hit with a customs charge equal to 32% of what I'd already paid for the sunglasses. When I went back to check the website, I found a customs disclaimer buried on an obscure page that most buyers would never think to look for.
Between the money being taken before any confirmation, the poor communication, the missed delivery window, and the hidden customs costs that wiped out any "saving," this was a frustrating and costly experience.
My advice to UK buyers: steer clear of giarre.it. The advertised prices look competitive, but once customs charges and the hassle are factored in, you won't save anything — and you may end up paying more than you would from a UK retailer, with far worse service along the way. On top of that, buying from a UK retailer or UK-based website means you'll receive your glasses far quicker, without the long waits, customs delays, or extra charges.
July 1, 2026
Unprompted review
Reply from www.giarre.com
Dear Jonathan,
Thank you for your review.
We are sorry that your experience did not meet your expectations. However, we would like to clarify a few points.
After placing your order, you were informed that the sunglasses you selected were a custom MyMaui configuration, assembled by Maui Jim in the United States according to your chosen frame and lens combination. Before production began, we contacted you to explain that manufacturing would take approximately 15 business days and asked whether you wished to proceed. You replied:
"I confirm I want to proceed with this order within the time frame you mentioned."
Only after receiving your confirmation did we start processing your custom order with the manufacturer.
Regarding the delivery timeframe, our emails consistently referred to 15 business days, not calendar days. When you contacted us during production, we checked the status directly with Maui Jim and shared the latest information available to us. As explained, we could not provide a more precise delivery date because production was still in progress at the manufacturer's facility.
As for customs charges, orders shipped to the United Kingdom are subject to UK import rules following Brexit. These charges are determined by UK customs authorities, are outside our control, and are clearly stated in the shipping and customs information available on our website before purchase. They are not additional fees charged by our company.
We understand that customs charges can reduce the price advantage of purchasing from abroad, but they are a consequence of UK import regulations rather than our pricing or service.
We always strive to provide accurate information and transparent communication throughout the ordering process, especially for made-to-order products, and we wish you many years of enjoyment with your genuine Maui Jim sunglasses.
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I returned my glasses
I returned my glasses, and they received them on June 15, 2026. Sixteen days have passed, and they haven't refunded my account. I've emailed them three times, but no results. I was thinking about ordering more glasses from them, but I changed my mind after the way they treat their customers.
June 15, 2026
Unprompted review
Reply from www.giarre.com
Dear Alma,
First of all, we would like to sincerely apologize for the way your return and refund were handled. We completely understand your disappointment, and you had every reason to be frustrated.
Unfortunately, due to an internal error on our side, your refund request was not processed as it should have been. This was entirely our responsibility, and we are truly sorry for both the delay and the poor communication you experienced.
We have now corrected our mistake, and we can confirm that your refund has been processed.
We know this experience fell far below the level of service you deserved, and we deeply regret that it has affected your confidence in us. Thank you for your patience and for giving us the opportunity to make things right.
We sincerely hope you will consider giving us another chance in the future.
Warm regards,
Customer Support
I sent a few inquiries and recived very…
I sent a few inquiries and recived very elaborate after a short while. I can recommend shopping at Giarre. Good service and fast delivery.
June 19, 2026
Unprompted review
Reply from www.giarre.com
Hi Kirsa,
Thank you so much for taking the time to share your experience! ⭐⭐⭐⭐⭐
We know that choosing the perfect pair of designer glasses online can come with a few questions, so providing clear, detailed, and quick support is our absolute priority. We are thrilled to hear that our team was helpful and that your new eyewear arrived in record time!
Your recommendation means the world to us at giarre.com. Enjoy your new frames, and we look forward to your next visit!
Warm regards,
The giarre.com Team
Awesome experience
Awesome experience, got my desired custom product so quickly and with great support.
June 15, 2026
Unprompted review
Reply from www.giarre.com
Hi Oleksandr,
Thank you so much for the 5-star review! We are absolutely thrilled to hear that you had an awesome experience with us.
Providing premium, custom-tailored eyewear along with quick shipping and top-tier customer support is exactly what we strive for at giarre.com. Knowing that you got your desired product so quickly makes all our efforts worthwhile.
Enjoy your new eyewear, and we look forward to welcoming you back soon!
Warm regards,
The giarre.com Team
Excellent customer service
Customer service was excellent in terms of speed and effectiveness. I made a mistake when placing the order and requested a change before it was shipped. They responded positively immediately, and I had the product at home in just a few days. Fast shipping, product arrived in perfect condition, and the lowest price I found on the market. 100% recommended purchase.
June 19, 2026
Unprompted review
Reply from www.giarre.com
Dear Espiroflex,
Let’s be honest: mistakes happen, but that’s exactly why our customer service team keeps their morning coffee strong! 😉
We are so glad we could catch your request in time and swap things around before the shipping team worked their magic. Finding the lowest price on the market is great, but knowing you have a team ready to back you up when plans change is even better.
Enjoy your new designer glasses, and thank you for the 100% recommendation!
Best regards,
The giarre.com Team
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Great lightweigh Silhouette glasses for…
Great lightweigh Silhouette glasses for unbeatable price. Glacier glass is also very good. I recieved my order approx. 3 weeks after placing the order. There were no updates during the process since the package have been sent. I am absolutely OK with that. It is better than hundereds unneccessary e-mails. If you are interested, you can always check your order via e-mail link.
June 16, 2026
Unprompted review
Reply from www.giarre.com
Dear Eva K,
Thank you for sharing your wonderful experience with us! We are thrilled that you love your lightweight Silhouette glasses and the high-quality Glacier lenses.
Your note about our communication style is very helpful. We purposely avoid sending spam or unnecessary emails, preferring to give our customers the freedom to check their order status whenever they like via their personal link. We are glad this approach worked perfectly for you during the 3-week delivery process.
Enjoy your new glasses, and see you next time on giarre.com!
Best regards,
The giarre.com Team
Top service against very compatible…
Top service against very compatible price
June 12, 2026
Unprompted review
Reply from www.giarre.com
Thank you so much for the 5 stars, Anoniem! 🌟 Offering a top-tier service alongside very competitive prices for designer eyewear is exactly our mission. We are thrilled to hear you had a great experience with us. Enjoy your new glasses!
Best regards,
The Giarre.com Team
Oakley Paracord at Giarre.com
I just received my new Oakley Paracord from the fantastic team at Giarre.com
The Paracord is a relatively new frame in Oakley's line up and it is in the mid to lower end of their price range......don't let that fool you, they are a fantastically well put together pair of sunglasses (I only wish Oakley offered them with Polarised lenses)
They have really, really comfortable temple arms that are almost completely covered in the "unobtanium"....Oakley's non slip rubber coating. The nose also has rubber to guarantee a fantastically comfortable fit.
I have some aftermarket Polarised lenses on the way for these frames.
I purchased the Trans Abyss frame with Prizm Grey lenses (which are a lovely lense to look through)
Top marks again from Ornella and all the team at Giarre.com
I will be back very soon guys 👍
June 16, 2026
Unprompted review
Reply from www.giarre.com
Wow, Keith! Thank you so much for this incredible and incredibly detailed review! Ornella and the whole team are absolutely thrilled to read your words. You really know your Oakley tech—the Trans Abyss frame with Prizm Grey lenses looks amazing, and that Unobtainium grip is unmatched for comfort. It's a shame Oakley didn't release a factory polarized version, but your plan for aftermarket lenses sounds like a pro move! We can't wait to have you back for your next pair. Enjoy your new Paracords! 🕶️🔥
Warmest regards,
The Giarre.com Team
Amazing customer experience and rapid!
June 16, 2026
Unprompted review
Reply from www.giarre.com
Thank you so much for the 5 stars, YAS ALI! 🌟 Providing an amazing and rapid customer experience is exactly what we strive for every day. We are thrilled to hear you had such a great time shopping with us. Enjoy your new eyewear!
Best regards,
giarre.com
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Great service, quality of the product and speed of delivery
June 5, 2026
Unprompted review
Reply from www.giarre.com
Wow, thank you for the 5 stars! 😎 There is nothing better than knowing your new glasses arrived safely and quickly. We always aim to combine premium quality with a seamless shopping experience. Thanks for choosing us!
See you next time,
giarre.com
Perfect service
Perfect service, Ornella was super helpfull and kept asking untill she had all the info for a great pair of glasses for me. Thank you very much for your patience and i will buy the next pair also here for sure 😀
June 2, 2026
Unprompted review
Reply from www.giarre.com
Wow, what a wonderful review, Theo! 😎 Finding the perfect pair of glasses requires attention to detail, and we are so glad Ornella’s helpfulness and patience made your experience so smooth. Thank you for choosing us, and we are already looking forward to welcoming you back for your next pair!
Best regards,
giarre.com
Great service
Great service, great product quality, great price. Recommend it.
June 12, 2026
Unprompted review
Reply from www.giarre.com
Great review from a great customer! Thank you so much, Bogdan. 🌟 We are thrilled to hear that our service, product quality, and prices all met your expectations. Your recommendation means the world to our team. Enjoy your new designer eyewear!
Best regards,
giarre.com
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