Express Medical Supply Reviews 

11,843
•
TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

Nebulizer mask kit; seems the small solution container is faulty. I had to resort to washing my older containers to actually be able to use the mask & hose. I believe the tiny plastic insert in th... See more

Company replied

Rated 5 out of 5 stars

Finding exactly what I need and is prescribed by my primary care physician is available under ONE ROOF: Express Medical Supply. The variety of personal home use products gives me peace-of-mind in kn... See more

Company replied

Rated 5 out of 5 stars

First the nebulizer kits I received are excellent quality. Now the customer service. I somehow managed to enter the wrong house number causing my package to be delivered to the wrong address. I contac... See more

Company replied

Rated 5 out of 5 stars

I am my father’s full time caregiver. I just had to relocate him from Louisiana to Maryland. I had a wonderful medical supply store in Louisiana, but unfortunately I haven’t been able to find a decent... See more

Company replied

Company details

  1. Hospital Equipment and Supplies Store
  2. also in
  3. Pharmacy

Information provided by various external sources

Express Medical Supply is a family-run medical supply store that has been in business since 1994. We take pride in serving high quality discount medical supplies to both individuals at home and health care professionals across the United States. Our central location in St. Louis, Missouri allows us to quickly ship a wide variety of medical supplies directly to your home or office. So whether you need ostomy supplies or adult diapers, you can trust Express Medical Supply to deliver quality medical products quickly. EXPRESS MEDICAL SUPPLY, INC - THE BEST IN SERVICE, QUALITY & VALUE


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(11,843)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was delivered on time and the Ostomy…

It was delivered on time and the Ostomy Supplys were what I ordered.

October 3, 2026
Unprompted review
Express Medical Supply logo

Reply from Express Medical Supply

Thank you for your review. We’re glad your order arrived on time and that you received exactly the supplies you ordered. We appreciate you choosing Express Medical.

Rated 3 out of 5 stars

Nebulizer mask kit

Nebulizer mask kit; seems the small
solution container is faulty. I had to resort to washing my older containers to actually be able to use the mask & hose. I believe the tiny plastic insert in the solution holder is the problem. Better go back to the drawing board on the solution container. Bummed!!

October 9, 2026
Unprompted review
Express Medical Supply logo

Reply from Express Medical Supply

Thank you for your feedback. We’re sorry the solution container did not work as expected and understand how frustrating that was. While we do not manufacture this item, we would be happy to help with a replacement or look for another product option that may work better for you. Please contact our customer care team at customercare@exmed.net so we can assist.

Rated 5 out of 5 stars

Product is awesome

Product is great .... delivery is great .... it has been a life saver

October 10, 2026
Unprompted review
Express Medical Supply logo

Reply from Express Medical Supply

Thank you for your kind review. We’re glad you’re so pleased with the product and delivery experience, and we truly appreciate you choosing Express Medical.

Rated 5 out of 5 stars

Finding exactly what I need and is…

Finding exactly what I need and is prescribed by my primary care physician is available under ONE ROOF: Express Medical Supply. The variety of personal home use products gives me peace-of-mind in knowing I don't have to search all over the web to find EVERYTHING! As a spinal cord paraplegic with a neurogenic bladder and all the issues that go with it, I have to have specialty products for everyday use. When I order, I trust Express Medical Supply not to delay shipping with arrival on my front doorstep three or four days later. I'm totally satisfied that what I order or have on a recurrent order list will show up on time.

October 2, 2026
Unprompted review
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Reply from Express Medical Supply

Thank you for your thoughtful review. We’re glad you can find the supplies you need in one place and that you’ve been able to rely on timely shipping and consistent service. We truly appreciate your trust in Express Medical.

Rated 5 out of 5 stars

Very fast shipping/Great Product

Easy check out and very fast shipping. The product is amazing, a real game changer. Thank you so much!

September 21, 2026
Unprompted review
Express Medical Supply logo

Reply from Express Medical Supply

Thank you for your kind review. We’re glad checkout was easy, shipping was fast, and you’re so pleased with the product. We truly appreciate you choosing Express Medical.

Rated 5 out of 5 stars

Better than the Competition brand

Better than the Competition brand! About the same price point. More Rx. delivered & faster! Would purchase again!

October 1, 2026
Unprompted review
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Reply from Express Medical Supply

Thank you for your review. We’re glad you were pleased with the product, value, and fast delivery. We appreciate your recommendation and are happy to hear you would purchase from Express Medical again.

Rated 5 out of 5 stars

Quality products at an affordable price

September 13, 2026
Unprompted review
Express Medical Supply logo

Reply from Express Medical Supply

Thank you for your review. We’re glad you’ve been pleased with the quality and value of our products. We appreciate you choosing Express Medical.

Rated 5 out of 5 stars

Fast reliable handling of every order

Fast reliable handling of every order. My orders for Foley catheters, insertion kits, and leg/bed bags are always accurately filled. Every internet business should be like Express Medical. Thank you!

September 10, 2026
Unprompted review
Express Medical Supply logo

Reply from Express Medical Supply

Thank you for your thoughtful review. We’re glad your orders have been handled quickly, reliably, and accurately. We truly appreciate your kind words and your continued trust in Express Medical.

Rated 5 out of 5 stars

Excellent products

Excellent products , great prices , and very good customer service .

August 27, 2026
Unprompted review
Express Medical Supply logo

Reply from Express Medical Supply

Thank you for your kind review. We’re glad you’ve been pleased with our products, pricing, and customer service. We appreciate you choosing Express Medical.

Rated 5 out of 5 stars

Best customer service.

First the nebulizer kits I received are excellent quality. Now the customer service. I somehow managed to enter the wrong house number causing my package to be delivered to the wrong address. I contacted ups and got no response. However after contacting Express much to my surprise I was answered almost immediately. They were kind enough to send me a replacement order that same day. That level of customer service is rare these days. It was totally my mistake. I will continue to buy all of my items from them in the future. Thank you so much

August 15, 2026
Unprompted review
Express Medical Supply logo

Reply from Express Medical Supply

Thank you for your thoughtful review. We’re glad you were pleased with the quality of the nebulizer kits and that our team was able to respond quickly and help resolve the issue. We truly appreciate your kind words about our customer service and your continued trust in Express Medical.

Rated 3 out of 5 stars

Bard red rubber


I ordered Bard red rubber, and the quality is worse than the last order. They are too soft and hard to insert; very disappointed.

June 29, 2026
Unprompted review
Express Medical Supply logo

Reply from Express Medical Supply

We’re sorry the product you received did not meet your expectations. While we do not manufacture this item, our customer care team would be happy to help with questions about returns or available alternative products that may better meet your needs.

Please feel free to reach out to us at customercare@exmed.net

Thank you,
Express Medical Supply

Rated 3 out of 5 stars

I wanted to like these because of the…

I wanted to like these because of the lubricant but I don't. The little blue guide or plastic thing that moves is great I use it so I don't have to touch with my hands. I would have like it to be bent at the end but since it's lubed I guess doesn't really need to be. You would get alot of people that would buy if it was bent. I couldn't open the ends, fix that.

July 4, 2026
Unprompted review
Express Medical Supply logo

Reply from Express Medical Supply

Thank you for your feedback. We’re sorry this product did not fully meet your expectations and that the packaging was difficult to open. While we do not manufacture this item, our customer care team would be happy to help review other available options that may better meet your needs at customercare@exmed.net

Rated 5 out of 5 stars

My order arrived quickly and the…

My order arrived quickly and the product is the best I’ve ever used. I’m extremely happy.

July 1, 2026
Unprompted review
Express Medical Supply logo

Reply from Express Medical Supply

Thank you for your kind review. We’re glad to hear your order arrived quickly and that you’re extremely happy with the product. We appreciate you choosing Express Medical.

Rated 5 out of 5 stars

I am a truck driver bringing the…

I am a truck driver bringing the necessities to the u.s. sometimes I have to get from point a to point b in a hurry that I don't have time for a shower. This product come so handy to refresh and feel clean. Thank you Express Medical supply for what you do

June 15, 2026
Unprompted review
Express Medical Supply logo

Reply from Express Medical Supply

Thank you for your kind review. We’re glad the product has been helpful when you need a quick, convenient way to freshen up while on the road. We appreciate the important work you do and are grateful you chose Express Medical Supply.

Rated 5 out of 5 stars

A Great Resource for Patients and Caregivers

I am my father’s full time caregiver. I just had to relocate him from Louisiana to Maryland. I had a wonderful medical supply store in Louisiana, but unfortunately I haven’t been able to find a decent one in Maryland. I looked up medical supply stores with AI and it suggested Express Medical Supply. They had everything I needed for my dad and they shipped in a fast and efficient manner. I will use them again. Thank you.

June 9, 2026
Unprompted review
Express Medical Supply logo

Reply from Express Medical Supply

Thank you for your kind review. We’re glad Express Medical could be a helpful resource and that you found the supplies you needed with fast, efficient shipping. We appreciate your trust and look forward to serving you again.

Rated 5 out of 5 stars

Easy to order

Easy to order and the gentle pro air works very well

June 8, 2026
Unprompted review
Express Medical Supply logo

Reply from Express Medical Supply

Thank you for your review! We’re glad ordering was easy and that the Gentle Pro Air has worked well for you.

Rated 5 out of 5 stars

Very convenient and easy!

Express Medical Supply is very convenient and easy to work with. On-line ordering is always smooth, and my order arrives very promptly. I am very happy with the service I receive from them.

May 15, 2026
Unprompted review
Express Medical Supply logo

Reply from Express Medical Supply

Thank you for your wonderful review! We’re glad online ordering has been smooth, your orders arrive promptly, and that you’ve been happy with the service from Express Medical.

Rated 5 out of 5 stars

great team/ great product

Your team is very helpful. I put in a simple order of your great product, but couldn’t see my order; so I called to hear about: tax/shipping/if discount code worked & the Lady helping me was just as nice/ helpful as could be! Thanks, Dave

May 26, 2026
Unprompted review
Express Medical Supply logo

Reply from Express Medical Supply

Thank you for your wonderful review, Dave! We’re glad our team was helpful with your order questions and that you were happy with the product.

Rated 5 out of 5 stars

Great Service and Fast Shipping.

Great Service and Fast Shipping.

May 13, 2026
Unprompted review
Express Medical Supply logo

Reply from Express Medical Supply

Thank you for your review! We’re glad you had a great service experience and that shipping was fast.

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