DepositPhotos Reviews 

10,473
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the vast and wonderful selection of high quality photos, art, and vectors, making it extremely simple to find exactly what they need for various creative projects. People also find the search tools highly intuitive and frequently mention that the subscription pricing and package rates are very reasonable. However, some reviewers noted minor issues with keyword search accuracy or expressed that they would appreciate having more category choices. Some people were dissatisfied with occasional download hurdles or extra verification steps encountered while trying to access their assets.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting a vast, high-quality collection of photos, vectors,... See more

Website

Reviewers mention positive feedback about website navigation, highlighting a fast and versatile platform... See more

User experience

People report positive experiences with user experience, highlighting how easy it is to find what is needed... See more

Price

Users describe positive interactions with price, noting that package rates and subscription costs are very... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent selection of high-quality... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You can get great package deals. The selection, while not perfect, is better than many other stock image sites. I use it for my newsletters and I spend way less time searching images now that I have D... See more

Company replied

Rated 5 out of 5 stars

Deposit Photos has a very good selection of vector art. Most of the .EPS files don't need much touchup. I use these images for one-off PowerPoint presentations or on some web pages. There are enough s... See more

Company replied

Rated 5 out of 5 stars

I’m totally in love with depositphotos!! There’s nothing I couldn’t find there and I write a lot online about very specific, science-oriented topics. Also for everything else, this is my favorite pl... See more

Company replied

Rated 5 out of 5 stars

I LOVE you guys! Your selections are varied and wonderful and search tool good. I recently dealt with your customer service team and they were responsive and resolved my problem right away. I REALLY a... See more

Company replied


Company details

  1. Photography Service
  2. also in
  3. Media Company
  4. Online Marketplace
  5. Photo Agency
  6. Video Production Service
  7. Video Store

Written by the company

DepositPhotos by VistaPrint is a global creative platform offering 300M+ free and licensed photos, videos, vectors, and audio for personal and commercial use. We also provide AI-powered tools, API integration, and rights-cleared datasets for AI training. Trusted by 40M+ users worldwide since 2009.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(10,473)

220 reviews in the last 12 months

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Rated 1 out of 5 stars

Unlimited downloads are not really what they advertise

Unlimited downloads not working. After about 100 photos downloaded their system for protecting automated downloads makes genius downlands and uskáče almost impossible. Spend 2 minutes to download 1 photo is not product described. Nowhere visible mentioned that.

October 30, 2026
Unprompted review
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Reply from DepositPhotos

Dear Stepan,
Thank you for sharing your feedback. Our Unlimited plan does offer unlimited downloads. However, to protect the service from automated activity, our system may trigger CAPTCHA verification or apply Fair Use measures if it detects unusually fast download speeds or other unusual activity.
If you're experiencing frequent interruptions, please contact our Customer Support team so they can investigate your account, identify what may be triggering these checks, and help resolve the issue.
Kind regards,
DepositPhotos team

Rated 3 out of 5 stars

Great site

Great site. But you really to fix the constant 503 server error code that states the site can't be reached. Fix it please!!!!! Also loads blank images occasionally. And yes my Internet has a great connection before you ask.

October 29, 2026
Unprompted review
Rated 4 out of 5 stars

found the photos i needed quick

Needed stock photos for a small business flyer and DepositPhotos had the style I wanted, search was easy to narrow down. Downloads came through right away in high res, just remember the plan renews on its own.

October 23, 2026
Unprompted review
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Reply from DepositPhotos

Julia, thank you for sharing your experience and for choosing DepositPhotos!
Kind regards,
DepositPhotos

Rated 1 out of 5 stars

Insufferable amount of AI Slop

As far as stock goes, it has a decent selection at reasonable prices. That is why I gave it 2 stars instead of one. However, the amount of AI slop imagery, and recent pushing of AI assistant on every page I open makes it all insufferable. I still have some credits, but if this continues as soon as I spend them I will be moving to other stock providers even if they are more expensive. No amount of low prices is good enough for me to suffer wading through slop imagery and unwanted options.
Edit to address the reply: AI assistant is being forced to me on every page. I am not dumb to need to come up with keywords, neither are other people, so stop insulting our intelligence. We came up with keywords just fine all those years back. Downgraded you to one star for being condescending and for talking in corporate BS language like I am some dimwit you can swindle.
And your remove AI in search doesn't work properly either, because it also removes legit stock.

November 23, 2025
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Reply from DepositPhotos

Thank you for sharing your feedback.
Our collection of AI-generated images is very small compared to our overall stock library.
The AI Assistant is a search tool designed to help you find relevant stock images without having to come up with the right keywords.
We also offer traditional keyword-based search, so you can continue searching the way you prefer. We appreciate your feedback and understand the importance of keeping the search experience convenient and relevant to your needs.
Kind regards,
DepositPhotos team

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Rated 1 out of 5 stars

They offer unlimited downloads at a…

They offer unlimited downloads at a reasonable price. However, you will run into CAPTCHAs that make the downloading process significantly more frustrating. The more images you download, the more CAPTCHAs you have to solve for each one—sometimes as many as 20. Eventually, an error appears, preventing you from downloading any further. It is not truly unlimited downloading.

September 18, 2026
Unprompted review
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Reply from DepositPhotos

Dear Petr,
Thank you for your feedback. Our Unlimited plans allow unlimited downloads, but CAPTCHA checks may appear when download activity is significantly higher than typical usage. These checks help protect our platform from automated or abusive downloads and ensure fair access for all customers. We understand that frequent CAPTCHAs can be frustrating and appreciate your understanding.

Kind regards,
DepositPhotos Team

Rated 4 out of 5 stars

I enjoy using deposit photos to find my…

I enjoy using deposit photos to find my picture needs for various things. I like that they have the feature to exclude AI content. To further help with that I wish we could filter the dates by year. I would love to search for photos prior to 2020 sometimes.

December 17, 2025
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Reply from DepositPhotos

Dear Mary,
Thank you for your feedback! We’re glad you enjoy using DepositPhotos and find the AI exclusion filter helpful. We appreciate your suggestion about filtering images by year and will share it with our team.
Kind regards,
DepositPhotos team

Rated 1 out of 5 stars

The service sells you an empty promise

I bought photos on a subscription plan and followed all the license rules. Nevertheless, the author of several photos contacted me and filed a claim over my use of their images, and now I have to cover legal expenses. I provided the author with all the licenses I downloaded from Depositphotos, but that didn’t satisfy them and they still took the case to court. In Depositphotos’ contributor agreement it says that all issues should be resolved through Depositphotos, but in reality, who actually makes them follow this?

I also contacted the company’s support several times: first via chat and email, then directly through their support address. So it’s simply impossible that my request just got “lost.” I asked them to contact the author to clarify the situation from their side, and I described everything in detail — that I had purchased the licenses, used the images legally, and provided the licenses to the author. And do you know what they replied? Almost word for word: “Please provide the licenses to the author.” And that was IT.

I wrote again that I had already sent everything, and since then they have just been ignoring me.

So if you decide to use this service, be aware that in any conflict with authors you are effectively not protected, and in my experience Depositphotos is selling you an empty promise, without actually standing behind its obligations.

At this point, my lawyer and I are preparing a claim against Depositphotos, because I have fully and in good faith complied with all the terms of the agreements and licenses.

July 14, 2026
Unprompted review
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Reply from DepositPhotos

Dear Leonid, we have contacted the contributor and received an explanation regarding their concerns about the use of the images.
We would also like to clarify that you are not permitted to place your own copyright or company name on the images in a way that suggests you are the copyright holder or creator of the photographs. If you choose to provide credit, it may refer to Depositphotos and the contributor’s name. However, crediting the source is not mandatory under the applicable license.
We will send you a separate email with further details regarding the contributor’s concerns and the next steps.
Thank you for your cooperation and understanding.

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Rated 5 out of 5 stars

DepositPhotos is my go-to for stock…

DepositPhotos is my go-to for stock photos. I use stock images every day in my marketing and DepositPhotos is the place I go back to over and over for them. Their range of images is excellent; their use certificates (easily downloaded) have saved me twice in disputes with platforms about using copyrighted images. The filters are very useful. I particularly appreciate the "redownload" feature because I lost my trove of stock photos when I switched computers and it gave me great peace of mind to know I could redownload the images when I needed them. I wish that the "same model" feature was better, but I appreciate that's probably down to individual artists not identifying the model rather than the platform.

November 17, 2025
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Reply from DepositPhotos

Dear Pamela,
Thank you for sharing such detailed feedback! We’re thrilled to hear that DepositPhotos has become your trusted source for stock images and makes your daily marketing work easier.
Kinds regards,
DepositPhotos Team

Rated 5 out of 5 stars

Super easy to work with

Super easy to work with, great one on one customer services.

February 17, 2026
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Reply from DepositPhotos

Dear Darcy, thank you for your feedback! We're so happy to hear that! Thank you for taking the time to share your experience.
Kind regards,
DepositPhotos team

Rated 5 out of 5 stars
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Reply from DepositPhotos

Dear Keyvan,
Thank you for your kind review! We're delighted to hear you were happy with your experience.
Your feedback means a lot to us, and we truly appreciate you taking the time to share it.
DepositPhotos Team

Rated 1 out of 5 stars

Absolute Garbage

Absolute Garbage. I recently purchased an unlimited plan - the plan is anything but; a lot of images on the site still say "Extra plan required" and then there's all the reCaptchas - I'm getting hit with a reCaptcha on Every. Single. Asset. I try to download, and after a while, even when I get the Captcha's right, it makes me restart. (And I'm signed in with Google and NO VPN - nothing that would trigger Captchas). Waited another 24 hours, STILL getting reCaptchas on EVERY SINGLE ASSET download. Customer service is no help at all, when you finally get through to a real live person, they parrot copy-paste answers at you so it feels like you're talking to an AI chatbot.

July 6, 2026
Unprompted review
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Reply from DepositPhotos

Dear Matt, thank you for your feedback. We understand your frustration and wanted to clarify what happened.

We sent you two emails to help resolve the issue but did not receive a response. Your subscription includes unlimited access to the Unlimited Collection. However, to download images from the Main Collection, you'll need to switch to the appropriate download method, as those assets are accessed differently under your plan.

If you're still experiencing any issues, we're happy to help. Please reply to our email or contact us again, and we'll guide you through the correct download process.

We appreciate your patience and look forward to resolving this for you.
Kind regards,
DepositPhotos

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Rated 4 out of 5 stars

A GOOD RANGE OF PHOTOS BUT NOT ENOUGH…

A GOOD RANGE OF PHOTOS BUT NOT ENOUGH FREE. THE PRICE TO PURCHASE IS USUALLY NOT TOO EXPENSIVE, BUT COULD BE CHEAPER. NOT AS GOOD FOR QUALITY AS SOME OTHERS BUT NOT AS EXPENSIVE.

November 17, 2025
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Reply from DepositPhotos

Peter, thank you for sharing your feedback!
We're glad to hear you've found a good selection of photos and that our pricing offers value. We continuously expand our library with fresh, high-quality content to support a wide variety of creative and business projects. We also offer flexible plans to suit different needs and budgets.
Best regards,
The DepositPhotos Team

Rated 5 out of 5 stars

I went from Furious to Delighted

I had an experience regarding the DepositPhotos auto-renew policy that left me frustrated and furious. The Chatbot had no answers, so I sent my info to the response team and heard nothing back for several hours.

The next day, I received lengthy, detailed responses from real human beings who gave me several good options and signed their names and asked me if any of those options would satisfy me.

I said, "Yes. Thank you very much for taking the time to help me accomplish what I was trying to do."

It took a whole day for them to figure out how to help me get where I was trying to go, but I do need to tell you that I did explain (in detail, in my complaint) what I needed that was different than what I had originally committed to do.

Details matter. The thing that I now see that I did right was that I gave them a clear understanding of how my needs had changed. This was all that they needed to help me get exactly what I wanted.

I was more furious that you can possibly imagine, but I went ahead and included information that I felt they deserved to know.

If you're having a problem with DepositPhotos, this is how you fix it.

I dealt with Olha and with Daniela and both of them were delightful.

June 20, 2026
Unprompted review
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Reply from DepositPhotos

Dear Roy,
Thank you for your thoughtful review! We're delighted to hear that Olha and Daniela were able to understand your needs and help you find the right solution. Providing personalized support is something we truly value, and we'll be sure to share your kind words with them. We appreciate your trust in DepositPhotos and look forward to supporting your future creative projects!
Kind regards,
The DepositPhotos Team

Rated 5 out of 5 stars

Superior experience

Superior experience, professional team, excellent quality.

November 4, 2025
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Reply from DepositPhotos

Thank you for your feedback! We really appreciate it.

We're glad to hear you had a superior experience and found our team professional with excellent quality service.
Kind regards,
DepositPhotos team

Rated 5 out of 5 stars

One of the Best of its Kind

The DepositPhotos product and service is excellent. Best choice I made years ago and still appreciate the platform and safeguard of my photos, as well as the pricing.

May 24, 2025
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Reply from DepositPhotos

Thank you for your loyalty and support over the years! We’re glad you appreciate our pricing and customer service, and we’ll keep doing our best to provide great value and reliable service.
Kind regards,
DepositPhotos team

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Rated 5 out of 5 stars

Excellent service and professional support for many years

We are a company specializing in organized tours abroad, and I believe we have been working together for more than 12 years already.

I work with Martina Figova, who provides excellent service - everything is always clear, professional, and fast. Highly recommended.

I am very satisfied with the personal, professional, and caring approach

May 13, 2026
Unprompted review
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Reply from DepositPhotos

Dear Golan,
Thank you so much for your feedback! We really appreciate you taking the time to share your experience. It means a lot to our team.
Kind regards,
DepositPhotos team

Rated 1 out of 5 stars

double charged

double charged. same pic didnt download correctly, downloaded ahsin... SAME FILE. PRICING ALSO RIDICULOUS, woul not recommend

March 4, 2026
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Reply from DepositPhotos

Thank you for sharing your feedback. We are really sorry for the frustration you experienced.

We’ve gone ahead and refunded the duplicate charge. That definitely shouldn’t have happened, and we appreciate you flagging it.

Regarding the download issue, it sounds like the file didn’t come through correctly and may have been duplicated — we’d be happy to take another look and make sure you get the correct image. If you’re open to it, please let us know a bit more about what you saw on your end.

On pricing, we’d also really value your input. Could you share what felt unclear or unreasonable? We’re always working to improve transparency and make sure everything is straightforward.

Thanks again for bringing this to our attention — we’re here to help make this right.
Best regards
DepositPhotos Team

Rated 1 out of 5 stars

Terrible stock resource

Terrible stock resource. It withholds and doesn't pay authors their earnings.

Belarus has no connection to rusia or military action. The sanctions against russia do not apply to Belarusians. We regret this. And it's very disappointing that there's such a biased attitude toward Belarusians.

March 26, 2026
Unprompted review
DepositPhotos logo

Reply from DepositPhotos

Due to Russia's military actions on the territory of Ukraine and international sanctions, we have paused all payouts and new uploads for contributors from Russia and Belarus until further notice. Your account remains active, and your earnings continue to accrue. As soon as sanctions are lifted, all accounts and payouts will be restored. Restrictions are also based purely on location, not because of an individual’s nationality or citizenship. If you leave a sanctioned region, you will be able to access your account. To continue working with DepositPhotos, you have to provide proof of residence in another country.
Best regards,
DepositPhotos Team

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